Hays Travel - Personal Travel Consultants Bewertungen 

4'593
TrustScore 5 von 5

4.9

High Street West, 3rd Floor Gilbridge House, SR1 3LH Sunderland, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just returned from our first cruise which I was very apprehensive about booking. Gayna Walmsley provided all the information I needed, patiently answering my many questions and ensured I was totally h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Contacted Sarah Jones for another holiday and she came up trumps as always , she has booked me and my partner yet another holiday with our requirements and we can’t wait to go to the algarve in less t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Kirsty who arranged our booking was very pleasant and professional. She took on board our needs/requirements and came up with a couple of options to enable us to make a decision. It was on point, cr... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Kreuzfahrt-Reisebüro
  4. Anbieter von Kulturreisen
  5. Geldwechselservice
  6. Reise-Aggregator

Vom Unternehmen geschrieben

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktinformationen

  • High Street West, 3rd Floor Gilbridge House, SR1 3LH, Sunderland, England, Vereinigtes Königreich

  • 0333 033 9985

4.9

Hervorragend

TrustScore 5 von 5

4593 Bewertungen

5 Sterne
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1 Stern

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4.9

Alle Bewertungen

(4'593)

119'953 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Mica made it very easy for me to book…

Mica made it very easy for me to book very polite considerate to my needs replied to me with information about my holiday, booking process was very easy to doie paying deposit within a couple of minutes had an email from mica saying it was all booked confirmed depoait any problems dont hesitate to ask

10. September 2026
Bewertet mit 5 von 5 Sternen

Great customer experience

Sara looked after my booking and I can honestly say it was a great customer service experience. So tuned into my wants and needs regards destination and accommodation. Excellent work, Thank you

25. August 2026
Bewertet mit 5 von 5 Sternen

Extremely helpful lady!

My partner and I haven't been on a cruise before and weren't sure how to plan it all or where to start. Tanya Southgate was so lovely and helpful. She was very informative and catered to our needs. We will be back in touch with her early next year to book our dream cruise! I highly recommend Tanya, she's a fantastic travel agent :)

7. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sarah just gets it

Contacted Sarah Jones for another holiday and she came up trumps as always , she has booked me and my partner yet another holiday with our requirements and we can’t wait to go to the algarve in less then 2weeks. Wouldn’t use anyone else she knows what we require and always finds it.

31. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Samantha was great throughout the…

Samantha was great throughout the booking procedure very helpful and informative.
I was on holiday in Greece at the time of contact but every effort was made to make sure all information given was correct and in place.

2. September 2026
Bewertet mit 2 von 5 Sternen

operator pretended he had found a…

operator pretended he had found a special deal for us with jet 2.when so checked on line with jet 2it was available to anybody and cheaper..However to make amends he did manage to improve the deal so it was better than iet2 direct so we booked it with you

9. September 2026
Hays Travel - Personal Travel Consultants-Logo

Antwort von Hays Travel - Personal Travel Consultants

Hi Mr Lee

Thank you for taking the time to share your feedback.

I am sorry to hear that you felt the initial Jet2 offer presented to you was not as exclusive as expected.

I am pleased, however, that Rocky was able to review the booking and work to improve the package price, ultimately improving on the price . We are grateful that this gave you the confidence to proceed with your booking through us.

Your feedback is important and has been noted. We always strive to provide transparent information and the best possible value for our customers, and we appreciate you bringing your concerns to our attention.

Thank you for choosing to book with us, and we hope you have a wonderful holiday.

Kind regards,
Kerry

Bewertet mit 5 von 5 Sternen

We recently booked our trip to San…

We recently booked our trip to San Francisco, Los Angeles and Las Vegas through Benjamin Mahoney at Hay’s Travel, and I honestly couldn’t recommend him highly enough.

From the very beginning, Benjamin was extremely helpful and full of useful suggestions, particularly from his own experiences of travelling. He was incredibly quick at finding us some of the best and most affordable flights and hotels, and every hotel we stayed in across San Francisco, Los Angeles and Las Vegas was excellent. Despite having fantastic reviews and high ratings, they were all very reasonably priced, which made a huge difference to the overall trip.

One thing that really stood out was how helpful Benjamin was when we discovered an error with our flights very close to the holiday. He managed to help correct the issue and save me a significant amount of money and a lot of unnecessary stress and hassle. His responses were always very prompt, which is even more impressive considering he is cabin crew himself and travels a lot.

What made the experience even better was that Benjamin genuinely took an interest in our holiday while we were away. He would check in to see how we were getting on, ask where we had been and recommend places for us to visit based on his own experiences. It felt like we were getting advice from someone who genuinely wanted us to have the best possible holiday, rather than simply someone who had booked our flights and hotels.

We had an amazing time in San Francisco, Los Angeles and Las Vegas, and I would definitely book through Benjamin again. I’ve already passed his details on to multiple friends and family members, and I’m actually in the process of looking at booking another holiday with him.

Thank you, Benjamin, for making the whole experience so easy and helping make our trip such a memorable one!

24. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I rang to arrange a booking for my…

I rang to arrange a booking for my family to Milan for a football match it was difficult to organise as I was in Tenerife on holiday at the time - Jak was extremely helpful and sent various options and stayed on late to enable me to book, to ensure the matter was completed and I could get on with my holiday

1. September 2026

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