Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
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Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
Unternehmen hat geantwortet
Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... Mehr ansehen
Unternehmen hat geantwortet
The Hays staff at Tesco Blue Boar Norwich are an excellent team, always so helpful and friendly. Their attention to detail is exemplary. Barney is a star.
Unternehmen hat geantwortet
As always Beth is amazing I’d never book a holiday with anyone else. She knows exactly what I would like and what I wouldn’t like and always goes that extra mile Highly recommend hays at Tesco 😊
Unternehmen hat geantwortet
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, Vereinigtes Königreich
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Sadie and Barney are amazing been booking holidays with them for 20 years you will get the best honest advice and they will find the the exact holiday that you are looking for at good prices

Antwort von Hays Travel - Norwich Tesco
Madison was brilliant very helpful and gave us lots of information

Antwort von Hays Travel - Norwich Tesco
Wonderful service . Sadie made booking our holiday a very easy . :) Thank u

Antwort von Hays Travel - Norwich Tesco
Very smooth transaction, also super helpful sadly the lady didn't give us her name if not I would of bigged her up.

Antwort von Hays Travel - Norwich Tesco

Antwort von Hays Travel - Norwich Tesco
We booked through here to Madeira and Barney and Abbie (sorry don’t know names of rest of staff) were really helpful nice to get customer service like it used to be we will now be using this Hayes branch always can’t wait for our next break

Antwort von Hays Travel - Norwich Tesco
Our experience was exceptional we book many holidays with Hays in Norwich based at blue boar tescos.
Emma was amazing she listened to our requests was very patient when we asked lots of questions and took the time to contact colleagues who experienced the holiday we requested. . This gave us peace of mind about the hotel/ experience we booked. This holiday is for our 60th birthday so we wanted it to be special.
Thank you Emma you were brilliant.

Antwort von Hays Travel - Norwich Tesco

Antwort von Hays Travel - Norwich Tesco

Antwort von Hays Travel - Norwich Tesco
Very affectionate sorting everything and advice for our trip could not fault Barrny hes excellent

Antwort von Hays Travel - Norwich Tesco
Excellent service Beth who arranged our holiday was exceptional nothing was to much bother very happy thank you Beth and Hays Travel Tesco Sprowston

Antwort von Hays Travel - Norwich Tesco

Antwort von Hays Travel - Norwich Tesco

Antwort von Hays Travel - Norwich Tesco
1 particularly member of staff caused a lot of misunderstanding and confusion around different options and hotels, and accepted no accountability for this when asked directly and shown how she had caused this.
However the main managed and a different member of staff restored our faith in Hays and handled this in a professional, timely and polite manner.
For the first member of staff I would give only a 1 star review, but the other 2 who had to rectify this I would give 5 stars,

Antwort von Hays Travel - Norwich Tesco
Sadie was very professional but friendly. We are going with friends so she made sure we were sat near our friends on the plane. She answered questions I had quite efficiently. I have had dealings with Sadie in the past and she was very good then as she was now.

Antwort von Hays Travel - Norwich Tesco
Madison helped us with finding our dream holiday and she was faultless in every way right to the end, explaining everything, making calls to check things for us etc etc it’s now the second year running she has looked after us.

Antwort von Hays Travel - Norwich Tesco
Barney at hays travel Sprowston Norwich was brilliant, there was 4 of us and we r quite demanding , but he was super efficient and patient throughout, I should imagine he needed a lie down afterwards

Antwort von Hays Travel - Norwich Tesco
From start to finish the whole process was smooth and easy.
Mia sorted things out quickly and efficiently but did not hurry us.
She explained everything clearly to us.
I would not hesitate to recommend Hays to any potential holiday maker.

Antwort von Hays Travel - Norwich Tesco
We can highly recommend Beth, always very helpful and very patient when we are trying to decide on a holiday.
Great customer service !

Antwort von Hays Travel - Norwich Tesco
Barney is always so helpful sorting us out with a great holiday

Antwort von Hays Travel - Norwich Tesco
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