Just booked a holiday for my sisters 50th next year. The support was great, immediately took my booking comfirmed what I needed to know and got it booked. Needed to book 2 seperate parties due to diff... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Mehr ansehen
Unternehmen hat geantwortet
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
Laura was my person who assisted myself and my sister to book our holiday. She was very warm easy talk to the atmosphere was relaxed and Laura explored options for us. Laura explained everything to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
5 Ridley Place, NE1 8JQ, Newcastle, Vereinigtes Königreich
- 0191 2221400
4.9
Hervorragend
1215 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We had a great experience booking our…
We had a great experience booking our holiday in the Newcastle office with Jordon! Very helpful and friendly 10/10
8. Juni 2026
Antwort von Hays Travel - Newcastle
We're so happy to hear you had a great experience with us.
Thank you for your lovely feedback!
Friendly staff and very helpful for…
Friendly staff and very helpful for helping us choose a holiday
7. Juni 2026
Antwort von Hays Travel - Newcastle
We're so happy you enjoyed your experience with us. Thank you for your kind words!
this is the first time we have booked a…
this is the first time we have booked a package holiday. We had lots of questions and Annabelle patiently answered them all. The insurance we were offered was vastly overpriced and when we tried to add pre existing conditions we were denied. We easily found full insurance cover elsewhere at a fraction of the cost. Traveller beware! Hopefully we will have a straightforward and uneventful holiday.
5. Juni 2026
Antwort von Hays Travel - Newcastle
Thank you for taking the time to write a review and thank you for the lovely comments on the service, I will get this passed over to Annabelle. I'm glad to hear you have managed to get your insurance sorted.
Nice friendly staff,that have the…
Nice friendly staff,that have the patience to talk to someone like me,and finally get there, even when they weren't too busy another lady was looking as well, working as a team.will definitely go back.
17. Mai 2026
Antwort von Hays Travel - Newcastle
Thank you for leaving lovely feedback :) We are always happy to help :)
Antwort von Hays Travel - Newcastle
Thank you :)
Japan 2027 - So easy!
Laura has been so amazing helping me book the trip of a lifetime! At no point have I ever felt like an inconvenience and as a first time flyer she's been so amazing answering any questions I had (and doing her best to keep me in budget). I can't thank her enough ☺️
31. Mai 2026
Antwort von Hays Travel - Newcastle
Ahh thank you so much - It was my absolute pleasure to help you! Cannot wait to start planning the rest of your trip to make it even more special. Speak soon :-)
Cruise
The advisor was knowledgeable and very helpful and made spending money not to bad an experience
31. Mai 2026
Antwort von Hays Travel - Newcastle
We are really pleased Jordan managed to make the experience a good one! See you soon :-)
Antwort von Hays Travel - Newcastle
Thank you so much for booking with us again. We'll see you again soon :-)
It's the staff that make it a good…
It's the staff that make it a good experience, friendly,helpful and efficient, we got the holiday we required at a reasonable price which makes us want to keep using hays travel
23. Mai 2026
Antwort von Hays Travel - Newcastle
We really appreciate you taking the time to review your time in store with us at Hays Newcastle. Thank you again for booking with us. Laura :-)
I all ways book with hays travel local…
I all ways book with hays travel local company i realy like thestaff are all very good at there job friendly good advice
19. Mai 2026
Antwort von Hays Travel - Newcastle
Thank you very much - see you again soon :-)
Natalia went above and beyond to answer…
Natalia went above and beyond to answer our questions and helped us book our trip away .she was very helpful and polite a lovely girl
22. Mai 2026
Antwort von Hays Travel - Newcastle
Thank you so much for taking the time to leave a review for Natalia. She will be thrilled. :-)
The lady I spoke to in branch went out…
The lady I spoke to in branch went out of her way to be helpful and find the information required.
20. Mai 2026
Antwort von Hays Travel - Newcastle
Thank you so much - I'll pass this onto Gemma who served you - she will be over the moon.
Very nice and good information given…
Very nice and good information given towards the holiday
16. Mai 2026
Antwort von Hays Travel - Newcastle
We appreciate your kind words about our service.
Explained everything loud& clear as we…
Explained everything loud& clear as we both wear 2 hearing aids each very well mannered & polite & very friendly person the staff in this shop are all lovely people & go out there way to help you any way they can thank you we will be back
13. Mai 2026
Antwort von Hays Travel - Newcastle
Aw thank you so much for your lovely feedback I do appreciate this and will look forward too seeing you both again soon :)
Antwort von Hays Travel - Newcastle
Thank you so much for your feedback :)
I've booked with Hays travel many times…
I've booked with Hays travel many times over the years and they're always great and always friendly
11. Mai 2026
Antwort von Hays Travel - Newcastle
We appreciate your continued bookings with us over the years. We're so happy to hear that you've consistently found our team great and friendly.
I have banked many times through Hays…
I have banked many times through Hays Newcastle I go there because the staff are excellent always helpful and very pleasant
2. Mai 2026
Antwort von Hays Travel - Newcastle
We appreciate you taking the time to share your positive experience. It's great to hear that our team is helpful and pleasant when you visit us in Newcastle.
Antwort von Hays Travel - Newcastle
We appreciate you taking the time to review our services and are so happy we could find you a great deal; we hope you have a wonderful time.
I’ve booked my hols cruises with hays…
I’ve booked my hols cruises with hays 4years nothing is 2 much trouble 4them staff are lovely and respectful they deserve 5stars and more
8. Mai 2026
Antwort von Hays Travel - Newcastle
We're happy to hear that our team's dedication to providing exceptional support during your cruise bookings has consistently met your expectations. Thank you for your wonderful feedback!
Staff go out of their way to help and…
Staff go out of their way to help and advise. Always a pleasure
6. Mai 2026
Antwort von Hays Travel - Newcastle
Thank you for taking the time to write a review and thank you for the lovely comments. We really appreciate you booking with us again.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.