From start to finish our cruise booking with Kirsty at Hays was seamless, she kept us updated throughout.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Mehr ansehen
Unternehmen hat geantwortet
Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Mehr ansehen
Unternehmen hat geantwortet
We’ve have booked numerous holidays with Kirsty and would recommend Kirsty every time. She’s always helpful, professional and so friendly. Nothing is too much trouble for Kirsty. She will check/c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Vereinigtes Königreich
- 01522 719551
4.9
Hervorragend
249 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer experience
From start to finish our cruise booking with Kirsty at Hays was seamless, she kept us updated throughout.
4. August 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Emma so glad you enjoyed it :-) you are going to love Arvia too xx
Excellent service
Excellent service, very prompt. Told me everything I needed to know and was very helpful. Would highly recommend.
20. Juli 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Racheal - you are going to have such a great time :-) xx
Excellent service
Kirsty was very professional and prompt I. Her responses. Would definitely use again
11. Juli 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Denise - you are going to have such a fab time :-) xx
Kirsty was very helpful and…
Kirsty was very helpful and informative.As a solo traveller she helped waylay my fears about cruising alone,she will be my to go to person in the future
1. Juli 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Margaret, you are going to have such a great time on your trips xx
Kirsty was amazing with me.and I felt…
Kirsty was amazing with me.and I felt comfortable booking my holiday with Kirsty.everything was explained to me and Kirsty was very helpful
27. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thank you -You are going to love it :-) xx
Kirsty Massam at Hays Travel was…
Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and set everything up for us.
Well recommended and will we definitely be talking to Kirsty again in the future. 🤩
18. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Julie- I Hope that you have an amazing time xx
Amazing experience with Kirsty
Amazing experience with Kirsty, always on hand for any questions or queries
Really helpful booking all our holidays!
18. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thank you :-) and for always booking with me xxx
Excellent service Kirsty offers
Excellent service Kirsty offers , quick reliable and always has ur best interest at heart , second time in the last 2 month I have booked with Kirsty . Only person I will use. amazing 🤩
7. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Marc and for booking with me again :-) xx
We’ve used Kirsty again to book our…
We’ve used Kirsty again to book our holiday as we always find her very helpful very friendly and nothing is ever too much trouble very happy with our service
31. Mai 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Nicki - I hope that you have a fab time xx
Kirsty is amazing
Kirsty is amazing, very helpful, quick to respond, know's the answer to your questions, if she dose'nt she finds out quickly
2. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Sheena and for booking with me again :-) xx
Kirsty is the best!
1. Juni 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Jacqui :-) and for booking with me again xx
Efficeint personal service
21. Mai 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Sam and for booking with me again :-) xx
Exceptional quick efficient service
Very quick efficient service all my enquires were dealt with extremely quickly and I felt nothing was too much trouble Kirsty the representative was very good.
26. Mai 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Vicky :-) I hope that you have a fab time xx
Lapland
Kirsty was brilliant at sorting out our Lapland holiday. Very quick and very efficient. Would definitely recommend:)
15. Mai 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Sarah - you are going to have the best time :-) xx
Excellent
Agent (Kirsty Massam) was very polite and helpful. Answered all my queries very promptly.
6. Mai 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Craig and for booking with me again xx
Friendly reliable very trustworthy…
Friendly reliable very trustworthy couldn't ask for a better person
17. April 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Dave and for booking with me again :-) xx
AMAZING COMPANY TO BOOK HOLIDAY
Kirsty is just amazing, so efficient and helpful. Easy to book and amazing customer service
12. April 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Liz and for booking with me again :-) xx
Excellent customer service
Excellent customer service
Will Always book with Kirsty
Highly recommend
29. März 2026
Antwort von Hays Travel - Kirsty Massam
Thanks Tanya and for always booking with me :-) xx
Thank you Kirsty for everything
Thank you Kirsty for making everything about our holiday easy and wonderful. We didn't realise when you could book the seats on the plane but you were on it and managed to get just the seats we always like.
The hotel was brilliant too.
thanks for making it easy no mater how many times i change my mind before booking sometimes i even change country of where i would like to go but you just recheck without any complaints. I would highly reccomend you to anyone thinking of booking a holiday.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Kirsty Massam
Thank you so much Andrea- so glad you had a fab time and thank you for booking with me :-) xx
Kirsty is amazing always happy to help…
Kirsty is amazing always happy to help even with the silliest questions. Best travel agent I’ve ever used and will continue to use.
15. März 2026
Antwort von Hays Travel - Kirsty Massam
Thank you Tracy and for always booking with me :-) xx
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.