Despite the office staff being extremely busy trying to accommodate hundreds of enquiries for Europa league packages to watch Sunderland in Milan ,they were first rate and went beyond expectations... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent Service Alison was very helpful and efficient. She gave us a £100 off our holiday by using a rain check voucher and she even phoned the hotel to check on a fridge to store insulin.
Unternehmen hat geantwortet
Even though the store was busy we still did not feel rushed when booking our holiday. All questions answered and details explained well. Happy to recommend this branch of hays travel 😀
Unternehmen hat geantwortet
As always with Hays, the staff were excellent. She took us through several options for our trip, checking proximity to the city centre, public transport etc. We were able to book a good hotel close... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
4 Middle Street, DH8 5QJ, Consett, Vereinigtes Königreich
- 01207 593800
4.9
Hervorragend
1524 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service, staff were so professional, helpful and knowledgeable, no pressure at any time during the visit. The booking process was straightforward.
5. Mai 2026
Antwort von Hays Travel - Consett
Thankyou so much, I really do appreciate your kind words! We're so glad to hear that you were happy with the service given.
If you do require any assistance in the meantime, please dont hesitate to contact us.
Kind Regards
Hays Travel
Abbie
Great Booking Experience
I was looking at a short break with a friend to a new destination. I spoke to Abbie Ross at the Consett Branch who was very helpful and knowledgeable about the area and answered all my questions.
Abbie made the booking process very simple and easy to follow.
First class service as always!
5. Mai 2026
Antwort von Hays Travel - Consett
Thank you for the lovely feedback, hope you have an amazing time ... Many Thanks Abbie
Excellent staff good tie up with each…
Excellent staff good tie up with each other never in doubt we wouldn't be satisfied
4. Mai 2026
Antwort von Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Katelyn
Absolutely brilliant experience booking…
Absolutely brilliant experience booking with Abbie at hays travel consett
28. April 2026
Antwort von Hays Travel - Consett
We are happy you had such a brilliant experience booking with us. Thank you for sharing your positive feedback; we really appreciate it,
Thankyou
Abbie
Antwort von Hays Travel - Consett
Hi Gillian,
We appreciate you taking the time to share your consistently positive experiences with our service; thank you so much!
Kind Regards
Hays Travel Consett
Chloe
all questions answered no issues…
all questions answered no issues whatsoever!
A great agent and knowledgeable
3. Mai 2026
Antwort von Hays Travel - Consett
Hi,
We appreciate you taking the time to leave us this great review! We're so glad to hear that our agent was knowledgeable and helpful.
Kind Regards
Hays Travel Consett
Alison
Antwort von Hays Travel - Consett
Thank you for the lovely feedback - Many Thanks Mia
Antwort von Hays Travel - Consett
We appreciate you taking the time to share your positive experience. We're glad you found our team helpful and informative! Kind regards, Margaret
Antwort von Hays Travel - Consett
Thank you for the lovely feedback, Many Thanks Amanda
From the moment I phoned the hays…
From the moment I phoned the hays travel branch was great, Morgan who helped me get the holiday I wanted was nothing more than amazing, nothing was a problem even after I had phoned the branch on numerous times, with her help I've got the perfect cruise and a few days stay in a lovely hotel, can't recommend the Consett branch enough
30. April 2026
Antwort von Hays Travel - Consett
Thank you so much, i really appreciate your feedback and i was so happy to find you the perfect cruise.
thanks
Morgan :)
Excellent service as per the…
Excellent service as per the norm,Katelyn was excellent in sorting what we needed.
30. April 2026
Antwort von Hays Travel - Consett
Thank you for the lovely feedback, many thanks Katelyn
Amazing team
Amazing team! Really listened to me for what I wanted after for our family holiday!!… I would always book through hays!
22. April 2026
Antwort von Hays Travel - Consett
Hi Sarah,
We're so happy to hear that our team listened to your needs and helped you plan an amazing family holiday! Thank you for your continued trust in us.
Kind Regards
Hays Travel Consett
Amanda
Very friendly helpful member of staff
28. April 2026
Antwort von Hays Travel - Consett
Hi,
We appreciate you taking the time to share your positive experience; we are so happy to hear our staff were helpful and friendly.
Kind Regards
Hays Travel Consett
Katelyn
Antwort von Hays Travel - Consett
Hi Marie,
We appreciate you sharing your experience! We are so happy to hear the booking process was quick and that our team's knowledge was helpful.
Kind Regards
Hays Travel Consett
Amanda
Worked hard and looked at all options…
Worked hard and looked at all options for us very caring
28. April 2026
Antwort von Hays Travel - Consett
We appreciate your kind words and are so glad we could assist you with your booking, ensuring all options were explored.
You know where we are if you need us - Thanks again Alison
Friendly staff and good deals
8. April 2026
Short break to Minorca
The girl who dealt with us was really helpful and managed to get the ideal holiday package for us.
21. April 2026
Highly recommend booking your holiday…
Highly recommend booking your holiday with Hays. I've never had a bad experience. The staff go above and beyond to ensure you get the best price for your holiday. Big shout out to Amanda, she was fab sorting out our trip to Greece yesterday. She was full of knowledge about the resort making the booking very quick and easy.
21. April 2026
Staff member was very helpful and…
Staff member was very helpful and didn’t rush me to make my choice of booking. She showed me lots of reviews for the hotel I finally chose and made the process very easy
21. April 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.