Harts Of Stur Bewertungen 28’265

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent blender by Sage. Online order very easy and customer service excellent. Blender very robust but quieter than most blenders, easy to use. Very good price for such an exceptional appliance. Wi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used this company before & will again. My parcel arrived on time & was well packaged. The website is easy to use. On this occasion I didn't need to contact customer services. I keep coming... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We purchased a kitchen aid artisan Toaster from Harts of Stur around 15 years ago. It failed on Saturday morning. So without even considering buying another brand or company to purchase it from, I jus... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered a set of stainless steel cookware, it was delivered promptly and well packaged. Unfortunately we had to return it as the specification was wrong for what we required, nothing wrong with th... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Küchenbedarf
  2. Porzellangeschäft
  3. Fachhandel für Arbeitsplatten
  4. Besteckfachhandel
  5. Kaufhaus
  6. Haushaltswarengeschäft

Über Harts Of Stur

Vom Unternehmen geschrieben

Shop at Harts Of Stur About Harts Of Stur

HARTS are a fourth generation independent family business and have been established since 1919. We have an extensive store and warehouse in Sturminster Newton, situated in the heart of Dorset's Blackmore Vale

We are one of the UK's largest in store and on line retailers of cookware, kitchenware and kitchen electrics, stocking a comprehensive range of top brands at competitive prices.

We pride ourselves on the highest standard of customer service to both our online and instore customers. If you are ever in the West Country please pop in, we would love to see you!

FREE UK Mainland Delivery on all orders £50+

Fast & free delivery on orders £50+ to UK Mainland addresses

• Orders £50+ are eligible for FREE delivery to UK Mainland addresses

• Delivery from just £3.50 for orders under £50.

• Delivery options include; specified date delivery (including guaranted AM delivery), weekend delivery, and local click & collect options

Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

28’265 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Avoid this company at all cost

Avoid this company at all cost. Our Jura order never arrived and no communication from Harts of Stur at alll. Extremely disappointed by the inconvenience and poor service. Avoid this company. We would have rather paid more elsewhere than having to deal with Harts of Stur.

17. April 2026
Bewertung ohne vorherige Einladung
Harts Of Stur-Logo

Antwort von Harts Of Stur

Thank you for your review.

Unfortunately, we are unable to comment on your experience, as your details do not match any orders linked to Jura items sold by Harts of Stur.

If your order was indeed placed with us and you wish to discuss it in more detail, please contact our customer service team directly.

Bewertet mit 5 von 5 Sternen

Sage Blender

Excellent blender by Sage. Online order very easy and customer service excellent. Blender very robust but quieter than most blenders, easy to use. Very good price for such an exceptional appliance. Wish I had bought it sooner. Would have given 6 stars if possible. I now have 3 appliances by Sage and extremely happy with all of them.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy with Harts

Customer services were excellent in helping with my order that had been delivered to the wrong address by DPD.
I shop with Harts as it’s a family business available online, they provide a traditional high standard of service. I am very happy to recommend Harts .

28. März 2026
Bewertet mit 5 von 5 Sternen

We purchased a kitchen aid artisan…

We purchased a kitchen aid artisan Toaster from Harts of Stur around 15 years ago. It failed on Saturday morning. So without even considering buying another brand or company to purchase it from, I just ordered a new one. Harts of Stur excelled again because the new toaster turned up the next Morning, Sunday. I didn't request this it just turned up. Great company, great products and good prices. Thank you

28. März 2026
Bewertet mit 1 von 5 Sternen

Bad customer services

Order a Jura coffee machine to be delivered It came badly package with no extra package and in a very light box. As I live within 45 mins away decided to return the unit myself. They did replace the item but I went out my way I was hoping for a small good will jester I save them money on collecting a return and sending out a new one out again. Nothing was offered.

I want to support a local company but if they bad customer services then with on other option

I have decided if you want good customer service then go else where Like John Lewis

14. April 2026
Bewertung ohne vorherige Einladung
Harts Of Stur-Logo

Antwort von Harts Of Stur

Thank you for your review.

We are sorry to hear that you are unhappy with the level of customer service you received.

Due to the way the manufacturer packages this item, we are only able to add a protective outer box around the original packaging. Unfortunately, it appears that on this occasion, your parcel sustained damage during transit.

We appreciate your decision to visit us in person. However, we are unable to offer complimentary items in relation to store visits, as this would be unfair to other customers who also visit our store.

Once you informed us of your visit, we ensured that a replacement coffee machine was prepared for you promptly. We believe this reflects the same level of service you referenced from other retailers, such as John Lewis which you mentioned.

If you wish to discuss your order in more detail please contact our customer service team directly.

Bewertet mit 1 von 5 Sternen

Awful Return Policy

Actually I consider Hart of Stur as a reliable & trustworthy business, But my recent experience very disappointed me unfortunately.
It's a real nightmare to return an unwanted item to Hart and Slur company. Long, hard proceeding and customer have to pay for the postage for unwanted item, despite it's the company's error.
The company's image show only the front side of the clothes!!!! I do not know WHY.
The shirt I received had a very big print on the back side, which is not shown on the website page!!!. I'm not a free advertising billboard, to wear clothes like that.
The website itself has some issues when placing an order, or verifying age, it kept rejecting the process, which resulted in sent a wrong size of the other 2 items.
On the other side, although Hart of Stur offers a good products prices, but some of products I found it cheaper at other retailers websites
I will think twice or perhaps more before placing a new order with this company in the future.
Thanks for understanding and help
UPDATE 15/04/2026
Please note that, I expressed my experience of long time online buyer. For instant at Amazon the website show more than one image of the item with full details.
At Zalando website the images show the full details of the garment plus details of the model wears the garment's size and his/her tall.
The age verification went so smooth and easy at Heinnie website.
Kind regards

14. April 2026
Bewertung ohne vorherige Einladung
Harts Of Stur-Logo

Antwort von Harts Of Stur

Thank you for your review.

We are sorry to hear you are not satisfied with your order.

Product images, together with the product description, come directly from the manufacturer, so they can be presented in the same way across all retailers.

Age verification process does not apply to your order as it did not include any restricted items that require this step.
The customer is in full control of the items being added to the basket, and each customer has the opportunity to review their choices before checkout is completed.

If you wish to discuss your order in more detail, please contact our customer service team directly.

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