Aina sorted out my car insurance and made the whole process an absolute breeze! Her personality and vibe are the real highlights—she is so funny, down-to-earth, and relatable, and I felt really looked... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The lady I spoke to (Alice) lovely young lady helped me so much as I'm little deaf she explain every bit of information to me not many like that about explain my best option so I took her advise an... Mehr ansehen
Unternehmen hat geantwortet
Wakam was Absolutely brilliant service! I was thoroughly happy with the whole experience. They made sorting out my car insurance really easy and straightforward, explained everything clearly, and we... Mehr ansehen
Unternehmen hat geantwortet
I would like to say a huge thank you to Jillow for all his help with my car insurance. I had two accidents and points on my licence, so I was really worried that nobody would be willing to insu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!
Kontaktinformationen
Webb Ellis House, Rugby Road, TW1 1DS, Twickenham, Vereinigtes Königreich
- 02038905160
- admin@gotyoucovered.com
- www.gotyoucovered.com
4.7
Hervorragend
4163 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Top man
The gentleman I spoke to today unfortunately i forgot his name it may of been saaid forgive if im wrong was very helpful very polite and exceptionally professional i am 💯% a very satisfied customer .
Many thanks 😊
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Jason,
Happy to hear our agent was able to provide a positive experience! Thanks for the 5 stars!
All the best,
GYC.
Good customer service and very helpful
Good customer service and very helpful
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Paul,
Glad we could help, thanks for the 5 stars!
All the best,
GYC.
All the stuff all customer service…
All the stuff all customer service where very fantastic service perfect people
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi there,
We're always happy to help! Thanks for the 5 star review!
All the best,
GYC.
Really happy with taking out a new car insurance policy
Really happy with taking out a new policy with GYC. Thanks to Zack for providing a great quote and taking the time to explain all my options clearly. The price was very competitive, and the whole process was quick, easy and hassle-free. Great customer service from start to finish!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Stacey,
Thanks for the 5 star review! Happy to hear Zaki was able to help you make an informed decision on your insurance!
All the best,
GYC.
Fantastic company
Second year with got you covered, Callum the advisor was fantastic, highly recommended
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Paul,
Thanks for the 5 stars, happy to hear Callum was able to help!
All the best,
GYC.
Damitri Ntouro the call handler made…
Damitri Ntouro the call handler made this very easy for me .
extremely happy with the price i recieved as well .
Cheapest on the market by far .
Thank you
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Stuart,
Happy to hear Dimitri was able to get your policy set up with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
Excellent customer service
Excellent customer service. Got me a cheaper renewal price without any hassle of a deposit. Would recommend to family and friends
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Sheryl,
Happy to hear Rob was able to secure a great deal for your renewal! Thanks for the 5 stars!
All the best,
GYC.
Renewals - Tom.
Spoke with Tom to renew my policy, felt like I was talking to a friend. Really helpful and ensured I understood everything we went through. Filled gaps of silence with general conversation that didn’t feel forced, I hate phone calls but Ton made me feel at ease at all times. Thank you for all your help. 😊
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Lauren,
Thanks for the 5 star review! Happy to hear Tom was able to provide a positive experience while processing your renewal!
All the best,
GYC.
Worst company ever to answer phone been…
Worst company ever to answer phone been ringing them for over a week now each time after waiting 2 hours for them to answer I have had to end the call I have sent them 3 emails which they have just completely ignored DO NO USE THIS COMPANY YOU WILL NOT BE ABLE TO REACH THEM ITS BASICLY IMPOSSIBLE
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Charlie,
We're really sorry to hear about your experience. We'd like the chance to put this right. I am unable to locate your details from the information provided, please can you email admin@gotyoucovered.com FOA Olivia and I will contact you directly.
Best regards
Olivia at GYC.
Anan was amazing today
Anan was amazing today. Thank you so much for your time today and helping me with my car insurance. Really happy and would definitely recommend
(I hope I remembered his name correctly)
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Dee,
Happy to hear Amandeep was able to help set up your policy! Thanks for the 5 stars!
All the best,
GYC.
Telephone lines
Great at first
But been trying to get through for days to clarify something and just on hold for a hour and the music is torture to listen to while waiting
Tried morning, afternoon and late before end of day and e mailed no response 🙄
27. August 2026
Antwort von Got You Covered
Hi Janet,
We sincerely apologise for the inconvenience and for the frustration caused by the wait. This is certainly not the level of service we aim to provide. I appreciate you bringing this to our attention and I will contact you directly to resolve your query.
Best regards,
Olivia at GYC
I had a great experience dealing with Alex
I had a great experience dealing with Alex, who was extremely helpful and professional throughout the whole process of sorting out my car insurance over the phone. He explained everything clearly, answered all my questions, and made the whole process quick and stress-free. Really appreciate the excellent customer service. Thanks again, Alex!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Rebecca,
Happy to hear Alex was able to help you make an informed decision on your car insurance! Thanks for the stars!
All the best,
GYC.
Excellent customer service
Excellent customer service from start to finish.
Explained everything fully and got me a cheaper quote.
Highly recommended.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Peter,
Thanks for the 5 star review! Happy to hear Sahib was able to secure a great deal on your car insurance!
All the best,
GYC.
Brilliant customer service from Jayden
Brilliant customer service from Jayden, he made setting up my new policy very easy and straight forward… highly recommend! Thankyou Jayden
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Chloe,
Happy to hear Jaden was able to get you covered with minimal fuss! Thanks for the 5 stars!
All the best,
GYC.
Really helpfull and try they best to…
Really helpfull and try they best to get you a good price very good customer service would refer anybody to them
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi there,
We're always happy to help! Thanks for the 5 star review!
All the best,
GYC.
Spoke to a member of staff Called AINA…
Spoke to a member of staff Called AINA NASEEM very very professional very courteous very pleasant explained everything to a level where I understood everything it was because of her I actually perused with the policy I think that staff member is a massive asset to the company very happy with her
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Imran,
Please to hear Aina could provide a positive experience! Thanks for the 5 stars!
All the best,
GYC.
Antwort von Got You Covered
Hi Myke,
Happy to hear Joe was able to help process your renewal! Thanks for the positive feedback!
All the best,
GYC.
Furkhan was amazing from start to…
Furkhan was amazing from start to finish. He took the time to explain exactly how everything worked and made sure he had all the correct information from the beginning, so there wouldn’t be any issues further down the line.
Although he couldn’t initially secure the same price I had seen online, he told me to give him a few hours while he checked with another underwriter to see if he could match or beat it — and he did!
He called me back as promised and helped me get everything set up. Brilliant customer service, professional throughout and genuinely went the extra mile.
Thanks again, Furkhan! Highly recommended.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Jonaid,
Thanks for the 5 star review! Happy to hear Furqan was able to go the extra mile to secure a great deal on your car insurance policy!
All the best,
GYC.
I was promised a call back…
I was promised a call back on Tuesday 1st September before 6pm to discuss a new quote, this was at 16:45, after a 45 minute call, I tried to call back at 18:34 and waited in the queue for 26 minutes, at 7pm the line cut off because you had shut. I’ve still had no call back and the “service” you provide is shocking
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Thomas,
Thank you for taking the time to share your feedback, and I'm very sorry to hear about the experience you’ve had. Please could you email your contact details to admin@gotyoucovered.com FAO Olivia so that i can contact you directly to discuss this matter and have the opportunity to put this right for you.
Best regards
Olivia at GYC
My three policies were renewed on good…
My three policies were renewed on good premiums with a minimum of fuss. 10 out of 10 for service from Leslie Sowah.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Got You Covered
Hi Steven,
Thanks for the 5 stars! Happy to hear Leslie was able to process your renewals with minimal fuss!
All the best,
GYC.
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