GO Outdoors - Swansea Bewertungen 

Travelled from Haverfordwest to Swansea go outdoors to try walking boots for a trek in Madagascar in April. Recommended by my wife to visit as I have had numerous issues with walking boots; when it gets hot my left foot tends to get swollen and my small toe will always feel pinched and makes trekking difficult. Have bought online before;it's been a right hassle with getting boots I haven't tried on, sending them back and having to try another.

I saw staff member Tim. He knew what was on about regarding boots. We went through several boot options, taking into account of the above. Gave me considerable time with trying different boots and different sizes. Was very approachable and patient with me. Also gave good advice on how to be double sure that the boots will definitely be right for me once getting home.Came away with a pair of decent boots with the Go outdoors reduced membership price and then put me in contact with another staff member as I was seeking advice on sleep mats, sleeping bags and backpack liner options. I wasn't purchasing the mats, bags or liners today, but got very good advice on what to look at before deciding what to type/brands to get. Another approachable and friendly staff member. Same with the checkout staff member.. The travel to and from Go outdoors was worth it

Nicola server was lovely. Also the young girl in shoes dept. Not a lot of staff there so had to wait 5-10 mins which meant they were inundated with customers who had waited

Tim thanks for your help choosing walking shoes, much appreciated

Brilliant service as always and Nicola was very helpful

Pre ordered for collection as didnt want a 30 mile trip to find none in stock.
1) Rab Nebulus
2) Rab origional pile jacket
Was stuck choosing between the 2.
Seeked advice from Bryan.
Who helped with the decision.
Question > Whats it for ???
Answer > It is for a 2 year woodland survival course. Im about to embark on and wanted to be warm. As we are expecting minus C temperatures.
Bryans answer
1) Rab Nebulus would be warmer. But not very robust for scrambling through woods collecting fire wood etc. likely to tear.
2) Rab Pile jacket would be more robust. But not quite as warm. But survival is about layering clothes to stay warm not 1 single layer. and building camp fires. So should be more than warm enough.
Decision made.
RAB origional pile jacket bought
Thank you Bryan.

The staff in store today were very helpful and friendly

Helpful friendly staff, very welcoming.Nicola at the checkout was great

Always a great experience visiting GO Swansea. Shoutout to Max on footwear and Nicola and Amelia on tills for their help and amazing service as always. Thank you! :)

Went in swansea store today to get fishing stuff for my boy for Xmas - I didn’t have much clue what to get but BRYAN on the fishing department could not have been more helpful. Showed me the bargains and give me different options on reels and bait.
I was dreading going in as I don’t have much clue about fishing but went far better than anticipated. Thankyou Bryan

Great store, needed various different things including a Tent, Max explained different options for me which made choice easy which I was dreading before going there. It was busy but got served really quickly, lady on till Nicola is obviously experienced as big queues took no time to disappear, Got to say aswel the sale on at mo was a nice surprise too. Top marks

Had a great experience. Nicole was super helpful and went above and beyond. Thank you. 😊

The service at the Swansea store was first class, on the till i was served by Teagan who was very helpful

Had help today off Karac and Sara , very helpful with my query and very knowledgeable about the product I was asking about . Had a great shopping experience and will be back .

I was using this store to drop off an Evri parcel. I was told the size of the box I had used was too big and they could not accept it. The staff who served me were Emma and Max, they found me a suitably sized box and helped me repackage my item. They were extremely helpful, I was very grateful for their kindness. Excellent staff

Lucy and Nicole were amazing, made me feel very welcome. Outstanding customer service and very knowledgeable, will definitely be returning in the near future.

Very prompt click and collect service today. Bryan was very friendly, helpful and efficient at the Swansea collection point today

Amelia was really patient and informative when helping us purchase walking boots. We're really pleased with both pairs.

Great service at the Swansea branch once again. Thank you

Our server today was Kirsty, had lots of patience and very knowledgeable, many thanks Kirsty x