Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Bar... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnFox Valley Retail Park, S36 2AB Stocksbridge, GB
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Das sagen Bewerter
Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Mehr ansehen
Unternehmen hat geantwortet
Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinatio... Mehr ansehen
Unternehmen hat geantwortet
3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor. Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 it... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Stocksbridge
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Fox Valley Retail Park, S36 2AB, Stocksbridge, Vereinigtes Königreich
4.8
Hervorragend
1888 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Fantastic customer service from start…
Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Barnsley aren't this helpful.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent support from both Andy and…
Excellent support from both Andy and Penny made our visit easy answered any questions.
Will be visiting again.
Thank you
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Staff good system very poor
3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor.
Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 items. Received email from outdoor to collect balance of goods but only received 1 item. Was called back 48hrs later to collect remainder. Not good at all
5. August 2026
Antwort von GO Outdoors - Stocksbridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Shop here regular & Emma was very helpful on the tills with an exchange
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Ethan n Eleanor @ stocksbridge
Ethan n Eleanor @ stocksbridge
Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring..
The stores in Norwich that set me up put my address incorrect which is why they couldn’t find me….
So a credit was done but an Error on payment happened… no problem at all as sorted out as soon as they realised… great customer service!!!!
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Steve from the footwear department
Steve from the footwear department was incredibly helpful today. Really nice genuine guy and very knowledgeable.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tents
Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinations. Great guys, amazing service, I would have been lost if I had just bought it online.
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Friendly service as always
Friendly service as always.
Eleanor was very helpful.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service I’m the footwear department
We were upstairs in the footwear department and Steve helped us out, he was attentive and informative, gave us so much information on our shoe choice, and recommended alternatives it was a real pleasurable experience and we left happy with our purchases. To top it all off at the checkout the member of staff honoured a charity worker discount code we had. Great service, friendly staff.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Served by Andy and Jo who were very…
Served by Andy and Jo who were very helpful and friendly.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly helpful staff Andy & Jo
Friendly helpful staff Andy & Jo
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lovely friendly staff
Lovely friendly staff, I was served by Penny who helped me carry my swag to the till. Prices were great and there was lots of choice… also the staff loved my dog and he got lots of tickles
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Always a pleasure to visit this store
Always a pleasure to visit this store, Fin was very helpful, friendly and engaging, thanks Stocksbridge!
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service by Michael and Jo
Excellent service by Michael and Jo.Both very helpful and pleasant to deal with.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing Staff
Im new to camping and was relieved to get amazing assistance from Phil! He was kind enough to give me advise and guidance on tents, sleeping bags and airbeds. I couldn't be more grateful for Phil's kind help! Thank you!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Went looking for a hydration pack
Went looking for a hydration pack. Decent choice.
Found just the right one.
Thanks to Penny for her assistance.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
I was served by Finley Taylor and he…
I was served by Finley Taylor and he made things so easy to find, very kind and helpful young man
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Friendly :)
Friendly, prompt and helpful advice and suggestions.
Thanks you Penny & Natasha :)
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable staff
Very knowledgeable and helpful in buying a walking coat The whole experience was very good
Jo was the staff member who helped me
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Top class service
Purchased a new pair of boots. Served by Heidi who was friendly, helpful and had obvious knowledge of the products I looked at.
Very good service.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Stocksbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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