The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she point... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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Das sagen Bewerter
I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie. Their friendly, helpful assistance was very w... Mehr ansehen
Unternehmen hat geantwortet
After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products. Jo and Abbie (hope I spelt t... Mehr ansehen
Unternehmen hat geantwortet
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Newton Abbot (Express)
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Queen Street 17, TQ12 2AQ, Newton Abbot, England, Vereinigtes Königreich
4.9
Hervorragend
177 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt and helpful service from Millie…
Prompt and helpful service from Millie today, helped me to access a discount.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I found both staff members in the shop…
I found both staff members in the shop to be helpful & friendly. Found exactly what I needed. Thanks!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went to go outdoors newton Abbot to get…
Went to go outdoors newton Abbot to get some last minute camping equipment and I was struggling what to get and the store assistant Millie was great and helped me get what I needed, highly recommend.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I had a really positive experience…
I had a really positive experience during my visit today. Millie who assisted me was friendly, patient, and genuinely helpful.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Always the best
Visited the store again yesterday! Staff always have welcoming smiles and never fail to ask how I am when I walk in. Abbi and Millie are always chatty and happy to help me. Thanks guys 👍
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great experience, great staff!
Great experience shopping here. I was helped by a lovely & friendly member of staff called Millie! She was very knowledgeable about the products and very helpful, a great asset to Go Outdoors Newton Abbot!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Communication please!
Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received and I called the store this morning and they had received it, I then collected it. The store assistant couldn't understand why I had not been informed as I did say that I placed my order on 9.4.26 and he admitted that this was a long time.
Very poor service from a national company, most companies like yours the comms is second to none, so what happened to your customer service this time??
Some recompense such as a voucher to spend in store would make up for a poor experience that I have received with my order. This is no reflection in the staff at Newton Abbot store as their customer service is always very good. This is a failure in your comms system.
Also I fail to understand why your stores are not allowed to take customer orders in store, I tried to do this at the Torquay store.
Thank you.
9. April 2026
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Assistant went out of her way to help me
I needed to buy thermals and assistant said that she would need to go to store room to get them. It was only after she came back that I realised that she was for to go home and had stayed up help me. Very friendly and professional service. Thank you Isla.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful staff
Maria was very helpful, fetching many pairs of boots and shoes for us to try on.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Purchased some essentials for DOE from…
Purchased some essentials for DOE from Newton Abbot store, 2 ladies were so helpful. Sorry couldn't catch your names but you made our last minute shopping so cheerfully and stress free! Thanks!
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
It was my first time in the shop as I…
It was my first time in the shop as I don’t go into town very often and I don’t usually go into ‘outdoor’ shops.
I was tasked, by my son, to post his UPS parcel. There was a problem and Isla supported me with it. She called on Jo for confirmation and both aided me to produce the correct documents and reseal the parcel.
I had such a pleasant experience when it could have been a disaster and my son’s parcel is off to Las Vegas where he lives.
I will recommend the service to others.
I was also impressed by the shop which wasn’t over loaded and looked easy to navigate - I will bear it in mind when looking for gifts for my grandchildren.
A pleasant surprise and a really positive experience - thank you!
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful service and a bargain purchase
Called into this store today to grab a bargain from the sale rail. A young lady called Jo served me and was very pleasant and helpful. I got a great discount on a North Face T-Shirt so happy with that. I have been here several times before and will visit again. Thank you for your service!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Looked after by Maria
Looked after by Maria. Very helpful and good advice.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really good value and lots of choice
Popped in to Newton Abbot branch to get some walking boots. Lots of choice and good value. They had my size (13) which is rare with quite a few options.
The lady who served me (Maria) was chatty, enthusiastic and super helpful.
Would definitely recommend.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
This store is amazing
This store is amazing. Friendly staff, with great advice. Quick and efficient, when trying on footwear and excellent recommendations. I would highly recommend this outlet to others.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Such friendly and helpful staff
Maria was amazing helping me find the right size hiking boots! Such great advice and so friendly!
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Jo from the Newton Abbot store is a…
Jo from the Newton Abbot store is a great representative of Go Outdoors. Friendly, helpful & pleasant natured.
Thanks Jo, see you again.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Both members of staff were attentive and friendly. Just the right level of customer service.
Maria was very helpful with our walking boots purchase. She carried our boots to the till. I didn't get the guy at the tills name, he was equally friendly and attentive. A good experience throughout.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Newton Abbot a good shop for Brasher shoes
I went to N/Abbot to buy a pair of brasher shoes. Maria attended to me and was very helpful.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Maria was super friendly and helpful
Maria was super friendly and helpful
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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