Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Took my husband to try on some hiking shoes (@Ancoats) for his first ever mixed terrain hike abroad explaining that there was the multi terrain ramp he could use to test the shoes as he has issues w... Mehr ansehen
Unternehmen hat geantwortet
Searching for a new pair of Hiking Boots was always going to be a difficult process for me. Thankfully Ian was on hand and made the experience a lot easier. Not only did he demonstrate an excellent kn... Mehr ansehen
Unternehmen hat geantwortet
Harrison and Craig were especially kind to me, being so helpful directing me through the store and helping me check out with ease. I found exactly what i needed in under 15 minutes and both mentioned... Mehr ansehen
Unternehmen hat geantwortet
Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Urban Exchange, Upper Ancoats, M4 6DE, Manchester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von GO Outdoors - Manchester
Craig was very friendly and helpful! Great customer service

Antwort von GO Outdoors - Manchester
Dylan is always a great and friendly help

Antwort von GO Outdoors - Manchester
Great service from Marta & Declan provides us with information on memberships and very friendly service. Everything was easy to find as well.
Thanks again!!!

Antwort von GO Outdoors - Manchester
In this day and age of mulit national, blue chip corporate megasteuctures, penetrating the AI facade of customer service is an increasingly impossible task, so when I phoned go outdoors today and got through to Carmen, my faith in humanity was restored (either that or AI actually passes the Turing test now). But Carmen helped me with a couple of enquiries, one of which I could have actually done myself so thanks again for that. I normally write silly, but positive reviews on sites like this, but I feel this is too important. today was a stark reminder of the importance of human connection in customer services and Carmen was truly exemplary. Thank you.

Antwort von GO Outdoors - Manchester
Karl & Craig exceptionally helpful when assisting me with a purchase of a mini portable stove. Very grateful and I’m happy with the product.
However, customer toilets leave a lot to be desired.

Antwort von GO Outdoors - Manchester
Craig was very helpful, supporting us in signing up to a membership and very friendly advice :) thank you

Antwort von GO Outdoors - Manchester
Great experience in store today. Fabulous service from Craig on the tills.

Antwort von GO Outdoors - Manchester

Antwort von GO Outdoors - Manchester
Leanne was very helpful in helping me to find the item I wanted.

Antwort von GO Outdoors - Manchester
All the time I find what I need. Operatives are always helpful and respectful!
Thanks a lot Craig.

Antwort von GO Outdoors - Manchester
Great experience in the shop as always, been served by Craig multiple times and his knowledge and craic is top notch.

Antwort von GO Outdoors - Manchester
Janet and Craig who served me wAs nice. Good place
Joe, Simon & loz helped me out today brilliant service can’t thank them enough

Antwort von GO Outdoors - Manchester
Very helpful and friendly staff despite the hot weather, which did affect 'some' shoppers....
Shout out to Ian & Meg who fetched & carried over ten pair of boots / walking shoes whilst I completed a few laps of the store finally leaving with two pairs.
Customer service didn't stop there because Craig assisted me in price matching knocking a few quid off my bill too.
Great effort; thank you for your help on a hot day 😀

Antwort von GO Outdoors - Manchester
This particular branch was fantastic. Anything you need for your camping needs, you can find there. With a spectacular range of Tents, equipment, clothing and furniture. It is well worth buying the £5.00 membership to get exclusive discounts off your items. At this branch, the staff are extremely helpful and knowledgeable about their products. I wanted to give a special mention to Dylan (One of the floor staff) and Deacon (On the Tills), for their exemplary service and their help with setting us up on said membership and for helping us find and veiw the products that we were looking for. Also earlier today we bought a new tent, Dylan was on that shift, we had trouble getting out with our trolley of goods since the lift was out of order. But Dylan and another one of his colleagues helped us to carry our items to our car. Dylan, Deacon and the other colleague are to be commended for their customer service. All in all, a fantastic camping shop.

Antwort von GO Outdoors - Manchester
Excellent customer service from Harry who guided me around the tent section giving brilliant service which resulted in my buying a tent sleeping bags and few other bits as a first time buyer! Lawrence on the tills was brilliant as well helping me sign up for my club member very friendly guy. As I went to the lift it was broken which wasn’t ideal and the store was hot as well which resulted in the lift being broken I believe. A man called Carl came over and helped me down the stairs with my products and loaded into my car all round customer service 100% and will be back for more products soon
Thank you
Lee

Antwort von GO Outdoors - Manchester
Excellent service from Craig and the helpful lady near the shoe section who was very knowledgeable about hiking boots

Antwort von GO Outdoors - Manchester
Amina was very helpful in my search for more Cragghopper long-sleeved shirts. Her search of the storeroom failed to reveal further stock.
However full marks for trying.
The staff here are invariable very pleasant.

Antwort von GO Outdoors - Manchester
Craig was Very polite , helped in every way he could . Asked if I needed help carrying my purchase

Antwort von GO Outdoors - Manchester
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.