I am really sorry to give this review, but the particular member of staff that helped me was absolutely useless. I had researched my needs exactly for a waterproof coat. She knew nothing about waterpr... Mehr ansehen
Standort
Standort wechselnUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
this is a lovely tidy well equipped store even going into the shop a member of staff says hello . There always someone to ask if your looking for something. I was served by lovely AFSAH I asked if the... Mehr ansehen
Unternehmen hat geantwortet
I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Mehr ansehen
Unternehmen hat geantwortet
I received great customer service today at the Arndale store. A team member gave me access to the chabging rooms without any delay and Aimee served me on tills, she was engaging and interested in a fr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Manchester Arndale
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Vereinigtes Königreich
4.9
Hervorragend
450 Bewertungen
Bittet Kunden um Bewertungen
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Great customer service
Came in looking for a lightweight waterproof coat. By chance we spoke to Samantha and she was so helpful. She showed me the various coats in various price ranges, explained the technical benefits of each coat. Kept coming over and asking how things were going and if there was anything else she could do. She took a few items we were buying over to the counter so we didn’t have to cart them around the store whilst still browsing. What a credit to the Arndale store.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and helpful service from…
Very friendly and helpful service from Charlie W.
Good support with NHS discount and Go Outdoors membership.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
I was served by Samantha today she was…
I was served by Samantha today she was a lovely girl, very helpful & sufficient :)
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great customer service.
I came into the store looking for a specific product and in a bit of a rush. Charlie W made himself readily available and was a great help and really friendly. I really appreciate that he took the time to talk to me about different products on offer and relating it to his own experience.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Made a special trip to purchase an item…
Made a special trip to purchase an item only one of which was said to be avalable on line. However there was none on the rack, but the assistant was very helpful and found the item in the stock room.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Knowledge about the product and helpful…
Knowledge about the product and helpful at checkout
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ben was really helpful and got me the…
Ben was really helpful and got me the trainers I wanted.
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good customer service
Helpful customer service and good knowledge/support provided by Ben instore
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Came here to buy a coat with my…
Came here to buy a coat with my colleague we found the coat in my size!! Perfect start then went and paid greeted by a lovely young lady named afsah I believe her name was she was lovely allowed us to keep t her bag behind the tills till our break time then we. Came back and collected it she was very polite and very smiley which we loved!!
Love seeing people like herself
Thanks for your lovely work you do
From Paris and Paul
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Thank you Adam!!!!!
We visited to buy new walking boots, my husband chose quickly but I was really struggling. ADAM passed on his way to his lunch break - put his lunch (and then hot coffee!!) down and spent a good 20 mins advising me, guiding me and entertaining us!! So very impressed with his focus on customer service and very pleased with my new boots - thank you Adam!! Just fabulous!!
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Callum provided excellent customer…
Callum provided excellent customer service service. He was knowledgeable, approachable and helpful
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, a lot of choice. Guy who helped us Emmanuel was really helpful, nothing was too much trouble, even though I tried on 4 pairs of boots. Will definitely be revisiting.
Thank you ⭐️⭐️⭐️⭐️⭐️
3. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Sam was really patient and helpful…
Sam was really patient and helpful thank you very much
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Love this shop
Amazing choice, great savings & Charlie W was very so helpful
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
We love Go Outdoors
We love Go Outdoors, great products, friendly staff and we were not disappointed. Great prices too!!
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Extremely helpful staff, especially Charlie W!
Great experience at Go Outdoors at the Arndale. All the staff were so friendly and helpful, and gave really useful advice. Charlie W on the till was especially helpful - guided me through the membership process, explained everything, and did it all with a smile at 7pm (I'd been at work all day and was ready to drop, so this was much appreciated!). Merry Christmas to all at the store 🎄
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Samantha customer service was top tier
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Aimee was very helpful and knowledgable…
Aimee was very helpful and knowledgable Thankyou!
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service (Charlie w)
Brilliant service (Charlie w), even checking if I had a student discount I didn't know about! :)
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Samantha was amazing
Samantha was amazing , very helpful as well as patience , she showed me me different coats , in the style I was looking for.
I purchased 2 coats.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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