I was looking for a new rucksack, I'd been advised to try GoOutdoors. The selection was well laid out but I was concerned with capacity and versatility of materials I enquired to a couple of st... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I received great customer service today at the Arndale store. A team member gave me access to the chabging rooms without any delay and Aimee served me on tills, she was engaging and interested in a fr... Mehr ansehen
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5/5 stars! I recently bought a pair of waterproof Merrell boots and had a wonderful shopping experience thanks to Samantha. She was incredibly helpful, patient, and made sure I found exactly what I ne... Mehr ansehen
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We are regular shoppers at GO Outdoors stores, but we feel Callum and Aimee have truly put the Arndale Centre store on the map for us. They were incredibly informative on products, truly... Mehr ansehen
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Unternehmensdetails
Über GO Outdoors - Manchester Arndale
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Vereinigtes Königreich
4.9
Hervorragend
448 Bewertungen
Bittet Kunden um Bewertungen
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Excellent customer service.
I called in looking for a pair of waterproof and breathable overtrousers. Laibba served me, taking lots of time to show me everything in stock that was suitable. She described the qualities of each product and left me to browse and then try three pairs on.
I could not have asked for a more polite, friendly and enthusiastic member of staff. I am more than happy with my Craghoppers Ascent II overtrousers.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Cleo was lovely and very helpful…
Cleo was lovely and very helpful helping me pick some boots
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Charlie W was very helpful and we had a…
Charlie W was very helpful and we had a lovely chat about Scotland!
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Was served by a lovely lady AFSAH
Was served by a lovely lady AFSAH, she took the trouble to go and look for a hat in the stockroom for me and was successful in finding the hat which we bought, thankyou AFSAH
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent customer service from Charlie…
Excellent customer service from Charlie W! Very friendly and helpful. Found the coat I was looking for and signed up for the discount card. Will be returning to shop again soon.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service! Alfie (staff) went above & beyond to help & advise. Highly recommend!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great range of equipment at reasonable…
Great range of equipment at reasonable prices. Lovely friendly staff.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great merchandise and staff
Alfie made my experience at the store great.
Helped me with all my needs and he was friendly and professional at the same time.
Excellent prices and the clothes were of very good quality
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was served by a polite and smiley…
I was served by a polite and smiley member of staff. She even had to tell me that my Go Outdoors card had expired but then got me Blue Light discount and explained she always asks, but that it isn't available on all products. Her name was Afsah.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Charlie w & Nathan could not of been…
Charlie w & Nathan could not of been more helpful in the Arndale store helping us find 2 pairs of running shoes ! X
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Callum was such a lovely helpful and…
Callum was such a lovely helpful and kind and very respectful young man that helped me today.
He definitely is a great young man and fantastic employee at Go outdoors
Thank you Callum for helping me with the Berghaus jackets today
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
thank you Nathan for helping me find…
thank you Nathan for helping me find the perfect pair of hiking shoes
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Rihanna was super helpful and…
Rihanna was super helpful and knowledgeable in advising me on an appropriate pair of trousers and waterproof jacket for my daughter’s dofe!
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Emma was professional and helpful
Emma was professional and helpful. She provided information about the trainers which made my decision easy. Thank you Emma!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Got exactly what I came in for thanks…
Got exactly what I came in for thanks to Ben. He was very helpful and friendly and did several trips to find me the perfect footwear!
Charlie W on the counter was also very friendly and helpful.
It's so nice to find chatty, pleasant staff 😊
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent service from Samantha in the…
Excellent service from Samantha in the Arndale store.. helpful and informative. Not forceful or pushy in any way... just genuinely helpful and good to deal with. Store itself is well stocked, and we will no doubt use it again.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Top service from Charlie & Alfie
Alfie & Charlie W were both really helpful and friendly. As beginners, we weren’t totally sure what we needed, but they gave us great recommendations and made everything feel a lot less overwhelming.
They also went the extra mile and packed everything up nicely for us, which we really appreciated. Cannot wait for a big hike this weekend! Proper good service all round – will definitely be back. Thanks guys!
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service
Held a gilet for me until I could make it up. Great customer service!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Friendly help
Laibba was very helpful when i was looking around the shop for a new jacket and other items. She was friendly and understanding. Excellent!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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