GO Outdoors - Liverpool Bewertungen 

2'049
TrustScore 4.5 von 5

4.6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Liverpool

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Vereinigtes Königreich

  • 01513 059590

4.6

Hervorragend

TrustScore 4.5 von 5

2049 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(2'049)

35'808 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 3 von 5 Sternen

Super helpful staff

Super helpful staff, but very little xxx stock in any stores.

20. Oktober 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful and friendly staff when asking…

Helpful and friendly staff when asking for advice on camping stoves :) thanks

17. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Hi_gear camping kitchen

Bought a new camping kitchen for our recently acquired Berghaus Nightfall Freedom 5 tent. The kitchen is fantastic, fits neatly into our tent porch. Great quality kitchen. Really good customer service.

11. Oktober 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thanks to a very helpful and patient…

Thanks to a very helpful and patient salesperson (Luke) I am very happy with my new walking shoes. Always find the right pair at Go Outdoors as good selection at all price points.

16. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great

Great staff and great coat for price

14. Oktober 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great help and advice

Ryan and Luke helped me with the purchase of 3 camping tables and configured the sale to provide me with the maximum discount.

Good job fellas

15. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I just want to give a big shoutout to…Ryan

I just want to give a big shoutout to Ryan at the Bootle store — what a great guy! He was incredibly helpful and solved a problem I had with minimal fuss or stress. Nothing was too much trouble, and his calm, friendly manner made the whole experience easy and enjoyable.
It’s rare to find someone with such a great attitude and genuine customer service skills these days — Ryan is a real credit to GO Outdoors. Thanks again, Ryan! 👏

11. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Hiking shoes

Ask for Laura for knowledge on shoes she was very helpful and knows the perfect shoe for you.

9. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful shop Assistant,,

Very helpful shop Assistant,,, all my questions answered...

No one pushing me to buy.

Relaxing place to shop.

2. Oktober 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The people were very helpful and the…

The people were very helpful and the two coats I bought were good especially for the price

1. Oktober 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Got a bike through the cycle to work…

Got a bike through the cycle to work scheme. Ken was really informative in helping me choose what bike to go for, and explaining everything about the bike. Him and Morgan made the process really easy as I’d never used the cycle to work scheme before. They even give me advice on how to look after certain parts on the bike. Would definitely use them again.

2. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Unfortunately I had to return some…

Unfortunately I had to return some boots that were not waterproof, both the ladies that served me were very helpful and specially Laura who was very knowledgeable about the boots and I was able to exchange my boots for a more suitable pair.

2. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Liverpool Go Outdoors

I visited the Liverpool Go Outdoors branch to purchase a roof tent. I was fortunate to be greeted by a staff member named Jenny, who enlisted the help of another staff member named Paul, who was more knowledgeable on the product range. Between the two, they offered valuable advice and, when I decided on the tent I wanted, they helped me through the checkout process and even helped me to get the rather bulky item loaded into my vehicle. Their friendly, helpful attitude was way above and beyond what I've come to expect from retail staff in recent years. They are both an absolute credit to Go Outdoors.

30. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Always buy in shop, not online.

My online order arrived at the shop, I got an email telling me so. Get the parcel and opened it in the car before I left the car park. Only two of the four items were in the package. Back inside I explained, they checked, said I'd picked the other (why 2 seperate packages?) up the day before at 4am ? Shop couldn't do anything, told to ring customer service. Two long calls over 3 days because the promised call back didn't materialise, bit like the missing socks, and I get refunded for the missing item because it was now out of stock.

15. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 4 von 5 Sternen

I've shopped with you a few times and…

I've shopped with you a few times and not really had any problems finding what I need and colleagues have been helpful. On my last visit I asked a colleague where a product was, he gestured towards the stairs and mumbled "over there somewhere?" and went back to having a shouting conversation across the shop with another colleague.

Could have been better.

20. September 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant experience. Paul was amazing!

We went to Go Outdoors as a recommended shop for Duke of Edinburgh equipment. Paul was absolutely amazing in helping us with every aspect. Firstly, he found us the correct walking boots for the time of year, including how to lace them in a special way to stop them loosening in wet conditions.
He gave my daughter advice on suitable waterproof trousers. Next he helped do a custom fitting on the huge D of E rucksack for her. He then filled it with a weight and kept an eye on how she was managing with it while we carried on talking. He went through the whole list with us, giving us tips on every area including food, packing, what to wear overnight to keep warm and way more. Lastly he found us the compass and helped us make sure that we got the D of E discount. Paul was very knowledgeable and nothing was too much trouble for him. He was modest, friendly and is an excellent asset to the store.

20. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly & helpful staff 😁

Paul was so helpful and generous with his knowledge about certain pieces of kit! He even shared some of his favourite biking routes. Thanks a lot :) will be back and looking forward to catching up!

20. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful staff

Helpful staff and good selection of hiking equipment.

13. September 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

1st time I visited bottle store

1st time I visited bottle store , staff was good with assistance expect for one person call Ken , who was very keen to help me and my partner ,, help get chairs and everything we need for camping, great shopping hat off to Ken 👍

12. September 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly and helpful staff and dog friendly

I just like it in this store. The staff are friendly. It's dog friendly. Many of the products are on display so that I can see them properly and therefore help me to make a decision which is right for me.

13. September 2025
GO Outdoors - Liverpool-Logo

Antwort von GO Outdoors - Liverpool

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

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