I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Mehr ansehen
Unternehmen hat geantwortet
Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Mehr ansehen
Unternehmen hat geantwortet
Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Mehr ansehen
Unternehmen hat geantwortet
Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

107 Rimrose Road, Bootle, L20 4HN, Liverpool, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von GO Outdoors - Liverpool
Helpful and friendly staff when asking for advice on camping stoves :) thanks

Antwort von GO Outdoors - Liverpool
Bought a new camping kitchen for our recently acquired Berghaus Nightfall Freedom 5 tent. The kitchen is fantastic, fits neatly into our tent porch. Great quality kitchen. Really good customer service.

Antwort von GO Outdoors - Liverpool
Thanks to a very helpful and patient salesperson (Luke) I am very happy with my new walking shoes. Always find the right pair at Go Outdoors as good selection at all price points.

Antwort von GO Outdoors - Liverpool
Ryan and Luke helped me with the purchase of 3 camping tables and configured the sale to provide me with the maximum discount.
Good job fellas

Antwort von GO Outdoors - Liverpool
I just want to give a big shoutout to Ryan at the Bootle store — what a great guy! He was incredibly helpful and solved a problem I had with minimal fuss or stress. Nothing was too much trouble, and his calm, friendly manner made the whole experience easy and enjoyable.
It’s rare to find someone with such a great attitude and genuine customer service skills these days — Ryan is a real credit to GO Outdoors. Thanks again, Ryan! 👏

Antwort von GO Outdoors - Liverpool
Ask for Laura for knowledge on shoes she was very helpful and knows the perfect shoe for you.

Antwort von GO Outdoors - Liverpool
Very helpful shop Assistant,,, all my questions answered...
No one pushing me to buy.
Relaxing place to shop.

Antwort von GO Outdoors - Liverpool
The people were very helpful and the two coats I bought were good especially for the price

Antwort von GO Outdoors - Liverpool
Got a bike through the cycle to work scheme. Ken was really informative in helping me choose what bike to go for, and explaining everything about the bike. Him and Morgan made the process really easy as I’d never used the cycle to work scheme before. They even give me advice on how to look after certain parts on the bike. Would definitely use them again.

Antwort von GO Outdoors - Liverpool
Unfortunately I had to return some boots that were not waterproof, both the ladies that served me were very helpful and specially Laura who was very knowledgeable about the boots and I was able to exchange my boots for a more suitable pair.

Antwort von GO Outdoors - Liverpool
I visited the Liverpool Go Outdoors branch to purchase a roof tent. I was fortunate to be greeted by a staff member named Jenny, who enlisted the help of another staff member named Paul, who was more knowledgeable on the product range. Between the two, they offered valuable advice and, when I decided on the tent I wanted, they helped me through the checkout process and even helped me to get the rather bulky item loaded into my vehicle. Their friendly, helpful attitude was way above and beyond what I've come to expect from retail staff in recent years. They are both an absolute credit to Go Outdoors.

Antwort von GO Outdoors - Liverpool
My online order arrived at the shop, I got an email telling me so. Get the parcel and opened it in the car before I left the car park. Only two of the four items were in the package. Back inside I explained, they checked, said I'd picked the other (why 2 seperate packages?) up the day before at 4am ? Shop couldn't do anything, told to ring customer service. Two long calls over 3 days because the promised call back didn't materialise, bit like the missing socks, and I get refunded for the missing item because it was now out of stock.

Antwort von GO Outdoors - Liverpool
I've shopped with you a few times and not really had any problems finding what I need and colleagues have been helpful. On my last visit I asked a colleague where a product was, he gestured towards the stairs and mumbled "over there somewhere?" and went back to having a shouting conversation across the shop with another colleague.
Could have been better.

Antwort von GO Outdoors - Liverpool
We went to Go Outdoors as a recommended shop for Duke of Edinburgh equipment. Paul was absolutely amazing in helping us with every aspect. Firstly, he found us the correct walking boots for the time of year, including how to lace them in a special way to stop them loosening in wet conditions.
He gave my daughter advice on suitable waterproof trousers. Next he helped do a custom fitting on the huge D of E rucksack for her. He then filled it with a weight and kept an eye on how she was managing with it while we carried on talking. He went through the whole list with us, giving us tips on every area including food, packing, what to wear overnight to keep warm and way more. Lastly he found us the compass and helped us make sure that we got the D of E discount. Paul was very knowledgeable and nothing was too much trouble for him. He was modest, friendly and is an excellent asset to the store.

Antwort von GO Outdoors - Liverpool
Paul was so helpful and generous with his knowledge about certain pieces of kit! He even shared some of his favourite biking routes. Thanks a lot :) will be back and looking forward to catching up!

Antwort von GO Outdoors - Liverpool

Antwort von GO Outdoors - Liverpool
1st time I visited bottle store , staff was good with assistance expect for one person call Ken , who was very keen to help me and my partner ,, help get chairs and everything we need for camping, great shopping hat off to Ken 👍

Antwort von GO Outdoors - Liverpool
I just like it in this store. The staff are friendly. It's dog friendly. Many of the products are on display so that I can see them properly and therefore help me to make a decision which is right for me.

Antwort von GO Outdoors - Liverpool
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.