No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Unternehmen hat geantwortet
UNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Unternehmen hat geantwortet
Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Mehr ansehen
Unternehmen hat geantwortet
An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
Unternehmen hat geantwortet
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Staff were knowledgeable about stock and I got the impression that they also use the stock. It's good to be able to get advice from people who know what they are talking about and not necessarily following the company line. I've got a REALLY GOOD base kit now don't actually need any other items.

Antwort von GO Outdoors - Horsham (Express)
Great service today from Jakub.... Cheerful, polite, and couldn't have been more helpful. Thanks so much!

Antwort von GO Outdoors - Horsham (Express)
Saw some £25 walking shoes on the rack by the door which looked ok. Went in to try them, they were OK but my wife found some for £50 which were much more comfortable, so bought them.
I was going to TKmax to find a coat, doh.
Staff very friendly as usual.

Antwort von GO Outdoors - Horsham (Express)
Aaron, Georgia and Mel were very helpful on a busy Sunday morning where they were running around like headless chickens making sure every customer was looked after. My partner tried on multiple shoes and all three staff members supported her to get the perfect one - thank you for you conscientious and helpful manner.

Antwort von GO Outdoors - Horsham (Express)
We were struggling with completing the list of stuff needed for DofE and Georgia helped so much. She gave lovely anecdotes and helped us pick what we thought we needed and gave tips and tricks as well. Thank you Georgia (2264)

Antwort von GO Outdoors - Horsham (Express)
Very good service received from Tom when buying a pair of boots. Informative, friendly and knowledgeable but not pushy with it. Really appreciated the way he helped.

Antwort von GO Outdoors - Horsham (Express)
The staff. I found what I needed straight away, but then was guided through becoming a member and getting my Peter Storm jacket cheaper. Very nice man in the Horsham branch, no pressure and customer focussed.

Antwort von GO Outdoors - Horsham (Express)
The products I wanted on the shelf, helpful shop staff.

Antwort von GO Outdoors - Horsham (Express)
I was looked after by your very helpful assistant Sarah. She kindly brought several pairs of walking shoes from your stockroom for me to try on. Thanks to her help I bought a good pair of shoes at a good price.

Antwort von GO Outdoors - Horsham (Express)
The staff were available to help where needed but allowed me to browse. (I detest being hovered around when trying clothes on.) Having been allowed to browse I ended up buying three different jackets as I liked all three. I was surprised to find some wellie-type boots too which I also purchased. HAD I FELT PRESSURED BY PUSHY STAFF, I WOULD HAVE LEFT WITHOUT BUYING ANYTHING! Great value for money, especially with members discounts and some being on the end-of-season sale.

Antwort von GO Outdoors - Horsham (Express)
We visit our local store and with the help from Andy he found the correct size muck boot which fitted perfectly. Thanks again.

Antwort von GO Outdoors - Horsham (Express)
Great deal on walking socks, and my GO Outdoors discount card made them even cheaper. Great quality, really comfy, a pleasure to walk in. Thank you!

Antwort von GO Outdoors - Horsham (Express)
The prices were reasonable, the store was clean and it was easy to find everything. The staff helped us with what we were looking for and were friendly and helpful.

Antwort von GO Outdoors - Horsham (Express)
I went in today for a pair of walking shoes. The choice was excellent as was the stock. The young lad that served me 2264 was very helpful and gave me plenty of time and seemed to have good knowledge of the shoes

Antwort von GO Outdoors - Horsham (Express)
Good experience with Ben providing helpful advice which enabled me to make a proper informed choice. Great shop with wide range of clothing. The membership scheme is recommended. Will definitely shop there again.

Antwort von GO Outdoors - Horsham (Express)
Served by Aaron. Excellent customer service. Very patient and knowledgeable. He’s a credit to the store.
Andy and James served my wife and I. She needed new boot and a decent down jacket. Both were very knowledgeable about the products and made sure we got appropriate discounts. Very pleased with both Mammut boots and a Rab jacket as well as a few other bits. Definitely recommend.
Always a good visit - helpful and friendly team , decent range of brands.
Generally when an assistant offers to help we say no thank you. We are so glad we said yes please to Mel who was engaging, knowledgeable and helpful despite us having a multitude of requirements. She went searching in the store room a number of times, was positive and chatty and knew her job. Thank you Mel !
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