GO Outdoors - Halifax (Express) Bewertungen 

592
TrustScore 5 von 5

4.9

2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jake and Steve were extremely helpful in finding us the right two man tent for our hiking weekend. We also got a lovely yellow rucksack and a nice cap at great prices with the members card. Thank you... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Halifax (Express)

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • 2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Vereinigtes Königreich

  • 01422 413646

4.9

Hervorragend

TrustScore 5 von 5

592 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.9

Alle Bewertungen

(592)

35'134 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good experience

Once in shop was asked by steve if we had a membership card. He was very friendly and polite. He left us to look around not like other stores where staff approach you as soon as you walk in.
The shop was clean and warm. Plenty of stock to look at.
Will come again.

24. November 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Halifax (Express)-Logo

Antwort von GO Outdoors - Halifax (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Pleasant Shopping Experience

Found the staff helpful and friendly when looking for a hat for my grandson and was able to make a welcome saving after having the advantages of a Discount Card explained to me. Many thanks Steve, Alex and Jake for a pleasant shopping experience.

21. November 2025
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Antwort von GO Outdoors - Halifax (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing service from Steve he knows his…

Amazing service from Steve he knows his stuff very helpful 10/10 service

22. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Steve and and Jake need a pay rise…

Steve and and Jake need a pay rise ASAP, they were very helpful dealing with my order.
Thanks fellas

21. November 2025
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Antwort von GO Outdoors - Halifax (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you to Jake and Steve

Thank you to Jake and Steve. Sorted out a return and swap for my hubbys boots. Very polite and professional.

20. November 2025
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Antwort von GO Outdoors - Halifax (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Purchased a new Rab jacket from this…

Purchased a new Rab jacket from this little Halifax store and was really happy with the jacket and the service I was given from Cass, Steve and Alex, will most certainly be back before the Black Friday deals end

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Less than satisfactory first time experience

Reserved an item for collection in store, I receive a text message to say that the item needs to be collected by the evening of the next working day. I work a full time job and their stores are only open 9-5.30 every day. On the same day I receive another text message me to remind me to come and collect my order. I ask my manager to finish work a bit earlier so I can go and pick up the order. I then arrive at the store 15 mins before closing time and I show the text messages to the shop assistant and she says 'those messages are sent from the head office, it's got nothing to do with us, we normally keep the orders in for 1 week' Well I say can you see how stressful it can be receiving those text messages one after the other. Please review your policy and please stop sending those type of texts to your customers as they can be very stressful and create a negative experience.
I then get to pay for my item and they wanted to charge me the full price. I say that online there was an extra15 Black Friday code I applied to my order. A bit reluctant the manager applied the code. Had I not said anything would've I been charged the full price?! Very strange shop, this was a Christmas present for somebody else but I don't think I'll ever shop here unless it's a present for somebody else. Happy to provide proof of the text messages.

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Both Jake and Steve were immediately at…

Both Jake and Steve were immediately at hand to provide any assistance. Made the transaction seamless with a freindly customer focused atmosphere.

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Awesome staff, always happy to help

The staff in store when I was shopping was really knowledgeable and helpful, I told them what I wanted but wasn't sure on which brand would best suit my needs, the help I got was great. I've shopped in this particular store afew times now and every time I go in, there is always a warm greeting and staff going above and beyond every single time. I'll most certainly be shopping there again

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Emily was super helpful /polite and…

Emily was super helpful /polite and efficient

29. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great shop and the staff are the most…

Great shop and the staff are the most helpful and welcoming! Pleasure shopping here every time!

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Service

Great service given as usual at this store. Both Steve & Alex provide assistance with all questions and provide good service always.

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Good staff and knowledgeable.

Good staff and knowledgeable.

25. Oktober 2025
GO Outdoors - Halifax (Express)-Logo

Antwort von GO Outdoors - Halifax (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The Halifax store is only a small store…

The Halifax store is only a small store but had plenty of items in stock to chose from. As always the staff were very helpful and gave constructive advice on what was available both in store or could be ordered in.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The staff have always been helpful and…

The staff have always been helpful and informative. They have good knowledge of the range of goods and forthcoming to any question

19. Oktober 2025
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Antwort von GO Outdoors - Halifax (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Prompt and polite service from both…

Prompt and polite service from both members of staff

22. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Helpful Staff

My daughter needed some walking shoes and Emily was very friendly and helpful in finding the best ones for her. She also explained the benefits of the membership scheme so we made a small saving and can use it for a year.

13. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Purchased a new pair of boots

Purchased a new pair of walking boots, assisted by Emily who was very helpful and knowledgeable. Steve was on the till and gave more advice on after care. Both were very friendly and I would recommend Go Outdoors Halifax.

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von GO Outdoors - Halifax (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very friendly staff

Very friendly staff. They explained the membership card and discounts. Nice products. Clean tidy and organized store.

11. Oktober 2025
Bewertung ohne vorherige Einladung
GO Outdoors - Halifax (Express)-Logo

Antwort von GO Outdoors - Halifax (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Staff were so helpful

Staff were so helpful. Jake knew exactly what I needed gave fabulous advice on washing and care of the coat. The person on the till was again really helpful with proving me the information for the membership (think his name was Sam). Would highly recommend this store.

2. Oktober 2025
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Antwort von GO Outdoors - Halifax (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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