GO Outdoors - Erdington Bewertungen 

2'812
TrustScore 5 von 5

4.8

Ravenside Retail Park, Kingsbury, B24 9QB Erdington, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Dont bother ordering on line wlith these i ordered some poles for my awning and was told they would be delivered in 2 days.3days later i got an email saying they cancelled my order but didnt explain w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just wanted to say thank you for the excellent customer service that my husband and I received today whilst shopping at Erdington GoOutdoors. Staff were courteous and knowledgeable and gave helpful ad... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Erdington team always do everything they can to help. Best retail team I ever interact with. Even if there is an issue they make sure everything is resolves quickly and without hassle. Couldn't re... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Erdington

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Vereinigtes Königreich

  • 01213 123719

4.8

Hervorragend

TrustScore 5 von 5

2812 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(2'812)

35'496 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent helpful and polite in every…

Excellent helpful and polite in every aspect Emma certainly knows her to treat her customers would highly recommend her for any advice

11. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Shauni + Sophie were very polite and…

Shauni + Sophie were very polite and helped me purchase the right climbing Harness that i needed. Loverly staff, i will definitely visit again 😁

10. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Perfection

28. Mai 2026
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Was unsure if a product was right for me. Emma gave me a full demonstration and went above and beyond

10. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable staff.

Very helpful and knowledgeable staff.
A fantastic range of stock.
The member of staff that was brilliant was a gentleman called Fox short for Foxlivili I think, who helped us and got us a trolley and advised. We also had a very nice girl on till called Millie. Both were a credit to the company.

7. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly service

What lovely service today from two staff members Sophie and Emma.
Going to my first festival Emma advised on a tent that was suited to my budget and took it to the tills while I looked for my other items, Sophie on the Till was very friendly and helpful.
Will definitely return to this store.

8. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Exceptional Customer Service

I went shopping last minute for a driveway awning kit, air bed and lights as well as other camping equipment. The staff were extremely helpful and made sure I had the correct driveway kit for my awning. I was pleased with all of my purchases and the customer service.

5. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

I love my chair

I love my chair! We got some great camping bits, Friday 5th June, the staff were really really helpful! Thank you!

5. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The staff were very helpful and had…

The staff were very helpful and had good knowledge thank you Liam and olliver

6. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Visited the GO Outdoors in Erdington…

Visited the GO Outdoors in Erdington today and all the staff were very helpful and knowledgeable. Special mention to Liam, he was more than happy to help with all of our queries and helped with our choices on various different camping equipment.

6. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you Sophie for being very helpful…

Thank you Sophie for being very helpful and providing the best customer service and making shopping for our purchases a pleasure.
Well done Sophie, keep up the good work 👏 🙌 👍

4. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Walked in unsure, walked out confident

Lots of great help from Emma, she gave helpful suggestions on what items to get, including high quality backpacks and how to maximise space and minimise weight by selecting the right items to go with it.

5. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great place to go

Great place to go. Dangerous for me as there’s always so many deals to be had, got to be my favourite shop

1. März 2026
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Amazing help from Fox Civiu Terimte

I visited Go Outdoors on Sunday to purchase items for my daughters Duke of Edinburgh expedition. I'd been to a few different stores and looked at items on online so by the time I got to Go Outdoors I was completely overwhelmed. A member of staff- Fox Civiu Terimte noticed us straight away and came over to help. My goodness I have never experienced customer service like it. He was amazing! So knowledgeable about every item, gave recommendations without being pushy, gave us tips on how to save money within the store and generally just lifted our spirits! Nothing was too much trouble and the rucksack fitting was invaluable. He was such a blessing, we couldn't thank him enough. We got everything we needed and feel prepared for the expedition next week.

31. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Genuinely over the moon with the service i received from Fox.

I don't normally leave reviews, but after the service I received from Fox Livili Terimte, I felt I had to make an exception.

At 46 years old, I can honestly say that Fox is the most helpful shop assistant I have ever come across. From the moment I spoke with him, he was incredibly friendly, professional, and genuinely interested in helping me find the right product rather than simply making a sale.

His product knowledge was outstanding. He knew every detail about the item I was purchasing and took the time to answer all of my questions thoroughly, ensuring I was completely confident in my decision. Nothing was too much trouble, and his customer service was second to none.

In a world where great customer service seems increasingly rare, Fox is a real credit to the company. If every employee provided the same level of service, customer satisfaction would be through the roof.

A genuine 5-star experience from start to finish. Thank you, Fox, for your help. It was very much appreciated.

this kind of service should be recognised by Go Outdoors as he is an absolute asset to them.

1. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fox,Brad and Liam provided a great…

Fox,Brad and Liam provided a great customer service today. I came in looking to buy a roof tent and all 3 helped. Brad and Liam also helped put it in the back of my van and were very helpful. Thanks!

30. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very good service from Liam who helped…

Very good service from Liam who helped us with our decision on buying a tent. And also carried it to till Very polite young man. also Katie who was helpful at the till

30. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Bought a tent and accessories from this…

Bought a tent and accessories from this go outdoors. Great deal will defo use there services again. Staff were all brilliant but especially Liam. Very knowledgeable on camping and gave some great advice and help. Wouldn’t recommend these guys enough.

30. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

I'd purchased some Merrell walking shoes and after a few months wear the inner heel had worn away, which was disappointing. I showed Emma the original receipt and she was excellent in listening to my complaint and sorting it out with a replacement pair. She was very professional, efficient and friendly. Her colleague Brad brought out the replacement pair for me to try on.
It felt really good to be treated so well and I would definitely return to this shop for future purchases.
Huge thanks to both Emma and Brad.

29. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Shauni was really helpful and kind

Shauni was really helpful and kind. She was patient and allowed us to choose what we want!😀

27. Mai 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Erdington-Logo

Antwort von GO Outdoors - Erdington

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr