After purchasing an item online and it being delivered faulty we felt extremely let down by the return process. We reached out to your Canterbury store to find a huge contrast to the level of customer... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
After purchasing an item online and it being delivered faulty we felt extremely let down by the return process. We reached out to your Canterbury store to find a huge contrast to the level of customer... Mehr ansehen
Unternehmen hat geantwortet
We recently bought two e-bikes from Go Outdoors Canterbury. The bike and cycling expert at the store Jed, shared his extensive knowledge to help us choose the bikes to meet our needs and budget. Whe... Mehr ansehen
Unternehmen hat geantwortet
The windbreak I have struggled to buy through 3 different orders is actually Useless As the ground spikes are not only way too small but Not strong enough to go into the ground and hold a “Windbre... Mehr ansehen
Unternehmen hat geantwortet
Jed was extremely helpful and knowledgeable about e-bikes. Helped arrange a suitable time to assemble a bike for us to try and was on hand for a test ride and plenty of advice. Fantastic customer se... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Maynard Road, Wincheap, CT1 3RR, Canterbury, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I called and spoke to Dannie, about a leisure battery. He found the one we wanted, and put it by for us to collect the next day.

Antwort von GO Outdoors - Canterbury
Went in looking for advice on tent poles and the worker was very attentive and help with the instructions on the repair kit.

Antwort von GO Outdoors - Canterbury
Dannie at Go Outdoors Canterbury was extremely understanding and helpful in processing a full refund for a family tent that had a manufacturer fault.

Antwort von GO Outdoors - Canterbury
Thanks to Stuart for the detailed advice on all things Jackets and midlayers. Purchased the ideal item from a great selection. Thanks

Antwort von GO Outdoors - Canterbury

Antwort von GO Outdoors - Canterbury
Ordering was fine to be a click and collect. But the shipment took 5 days to get to shop and then I didn't get any notification it was ready to collect. (Emails on order said to wait to be told when to collect)
I cancelled order as was too late for my trip.
Refund process with inshore staff was very good.

Antwort von GO Outdoors - Canterbury
I was served by Charlotte in your store today. She was really helpful and very polite as I needed to change a pair of trousers. It was a good experience overall.

Antwort von GO Outdoors - Canterbury
great selection of walking sandals. Ordered online and which were in stock. visited thknstore tried them on and got a super discount. Great sandals, great service!

Antwort von GO Outdoors - Canterbury
Came In store earlier and spoke to a lovely young lad called David, he was ever so helpful, and assisted me on finding the right pair of shoes, I found the perfect fit thanks to him

Antwort von GO Outdoors - Canterbury
Wow we saved £775.02 on a tent.
The quality, variety and availability of stock is fabulous which was a surprise being end of season. We didn’t expect to get anything and was browsing.
We were extremely ably assisted by Adam, who despite being short staffed, gave us all the assistance we needed. Completely went over and above. Thank you very happy customers.

Antwort von GO Outdoors - Canterbury
Assisted by Adam at the store. He was very helpful, with a clear knowledge of where all the products were, and further advised on what products were best for my needs.

Antwort von GO Outdoors - Canterbury
Well first of all I always use go outdoors at Canterbury find they have all I need for my requirements this time I went in to buy a rucksack and scarpa rush lite boots but found it very hard to get some help so went to find someone yes found someone he got my boots from stock and just went leaving me to fend for myself not happy so went looking for a rucksack no one seemed very helpful until I asked to see the manager Craig what a breath of fresh air he listened to me explain that I was walking coast to coast walk for charity make a wish and guide dogs he was really interested he stayed with me the whole time I was in his store even taking payment at the till so helpful I ended up spending 700 pounds plus for the wright gear I needed so in my books you have a top manager he knew how to deal with people so with him in charge your other staff will come up to scratch and listen and learn great store going back soon thanks Paul browne

Antwort von GO Outdoors - Canterbury
All my items for collection were on the collection shelf at Canterbury, but no one had booked them in and therefore no one had informed me .. they had been sitting on the shelves for 3 days..

Antwort von GO Outdoors - Canterbury
Great store, employees very helpful. Especially Dannie, he was the best!!!

Antwort von GO Outdoors - Canterbury
Well wot can I say?we're has all your stock gone? Are you not topping up any more? It will be upsetting to see the fishing side go.

Antwort von GO Outdoors - Canterbury
Visited fishing republic, seemed low on bait stock, no staff to assist with purchase. Found some items that I required. All in all does not seem to be as good as it used to be.

Antwort von GO Outdoors - Canterbury

Antwort von GO Outdoors - Canterbury
I went to Canterbury Go Outdoors to buy some new walking boots. The young woman who located my boot size was pleasant and helpful. Dannie on the till was also helpful and went out of his way to ensure I had the best price, which I really appreciated. All very painless.

Antwort von GO Outdoors - Canterbury
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.