Husband and I went to GO OUTDOORS on Monday for some shoes for his medical problem - oh, and I needed some walking boots. We were served by Katie who did an excellent job helping us choosing and serv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We visited GO Outdoors to buy a camping stove and received excellent customer service from Steven. He was extremely attentive, took the time to answer all our questions and helped us choose the righ... Mehr ansehen
Unternehmen hat geantwortet
Drew was very friendly and helpful with guiding us through what we needed for our first ever fishing expedition!
Unternehmen hat geantwortet
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Campingausrüster
- auch in
- Aktivbekleidungsgeschäft
- Fahrradgeschäft
- Kletterverein
- Laufsportgeschäft
- Reiterhof
Über GO Outdoors - Cambridge
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Vereinigtes Königreich
- 03443 876771
4.7
Hervorragend
1878 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Chris was both knowledgable and helpful when helping me to select and fit hiking boots. Excellent.
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Very helpful. Ash went above and beyond to help us.
21. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic service and great value …
I came in with my son to buy equipment for his bronze DofE. We were helped predominantly by Ryan who was really knowledgeable and endlessly helpful. I felt very confident in the advice that we were given and feel over the moon with the kit we bought. Ryan was also brilliant at making my son feel empowered by his choices and confident in how to use everything. We really couldn’t have asked for a better experience. We will definitely return. Thank you so much.
15. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Cambridge store always great
Chris at the Cambridge store was very knowledgeable and helped me pick the perfect pair of hiking boots! Always come back here for footwear.
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent customer service
Veronica was very knowledgeable about the products (portable bbq)and was extremely helpful,
She was instrumental in my decision to purchase from GoOutdoors
12. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Perfect for DofE
Went to get my daughter the kit she needs for her DofE expedition. Lots of great options to choose from with really good prices. Alex did a great job.
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Amazing service from Ash and Owen
Amazing service from Ash and Owen! Ash went above and beyond with helping me resolve a difficult query, and Owen helped me find exactly the shoes I was looking for. First Class customer service
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
James and Jo + manager are fantastic
James and Jo + the manager didn't catch his name but they were all absolutely amazing. snapped my fishing rod in a session the day before and took to them after finding my membership number and sorting the computer stuff out i walk away with a brand new rod, massive thanks to them 3
12. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chris over in shoes was very helpful…
Chris over in shoes was very helpful and knowledgeable. Great experience!
6. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service
On March 28th I experienced fantastic customer service at the Cambridge branch. I was buying a lot of kit for a DofE youth group and took up a lot of the GoOutdoors staff time - but Navya and Ryan were super helpful and patient with me. I will definitely be coming back for my next big DofE shop!
Thank you both
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Good prices but disorganised.
Good prices but disorganised.
Store was over cluttered and disorganised, especially the clothing section where clothes were in the wrong places making it hard to locate items as not on the correct rails and there was little space to move as rails/other products (e.g. bouldering matts) were blocking walkways.
23. März 2025
Antwort von GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fantastic service
Fantastic service from the team at the cambridge store. Nothing was to much trouble we needed Pacific items and they were straight on it and knew where everything was. Definit recommend them 100%
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Alex was brilliant
Alex was brilliant, she was very helpful and knowledgeable.above and beyond.
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great fishing equipment
Good fishing tools at good price and an amazing customer experience provided by Alexia, thanks
24. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff OK fishing department not very good no stock camping tacking over will have to shop somewhere else this is sad cheese Michael
Staff OK stock is not very good very bad
23. März 2025
Antwort von GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
waterproof jacket
Great shop - I went to buy a waterproof jacket and Ash was fantastic in helping me finding the right one. Nice shop with lots of discounts
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service
Brilliant customer service, James helped me out today, going above & beyond, checking out the back for a product, they didn't have it in stock so he gave me the details to hand over at the till, he also gave me other places to try for another product that you no longer sell, very polite, very helpful and just a great experience overall in your store
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Cambridge
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Cambridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Had a great experience in the shop…
Had a great experience in the shop today and Alexia has helped me with everything i needed and was really patinent.
16. März 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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