Husband and I went to GO OUTDOORS on Monday for some shoes for his medical problem - oh, and I needed some walking boots. We were served by Katie who did an excellent job helping us choosing and serv... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We visited GO Outdoors to buy a camping stove and received excellent customer service from Steven. He was extremely attentive, took the time to answer all our questions and helped us choose the righ... Mehr ansehen
Unternehmen hat geantwortet
Drew was very friendly and helpful with guiding us through what we needed for our first ever fishing expedition!
Unternehmen hat geantwortet
No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Campingausrüster
- auch in
- Aktivbekleidungsgeschäft
- Fahrradgeschäft
- Kletterverein
- Laufsportgeschäft
- Reiterhof
Über GO Outdoors - Cambridge
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Vereinigtes Königreich
- 03443 876771
4.7
Hervorragend
1878 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good for range and service
Wide range of stock. Good selection of suppliers. Online service good. Real stores for handling items and trying on.
15. September 2025
Antwort von GO Outdoors - Cambridge
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Found just what I needed…
Needed a light shower proof jacket in a hurry. Found just what I needed at Cambridge (Beehive) store, helpful staff, pleasant visit, will shop there again.
10. September 2025
Antwort von GO Outdoors - Cambridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service by Qing
Great service by Qing, as usual!
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
works well
The chaps in store knew just where to send me and I found what I wanted in no time.
The cooler works well but it does seem to suck moisture out of the air more than my old one did.
26. August 2025
Antwort von GO Outdoors - Cambridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Perfect experience
Perfect experience, thank you very much to Drew!
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great experience during my visit to the…
Great experience during my visit to the fishing department. Received great assistance from Audrey during my visit.
17. August 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I purchased 2 packs of socks with holes in them
I purchased 2 packs of socks, when I got got home i found a hole which should have been picked up at quality control at manufacturing
I had to drive back to the Cambridge store to exchange
Exchange process was ok
Annoying that sub standard socks was sold in the first place
1. August 2025
Antwort von GO Outdoors - Cambridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Good products and prices
Good products and prices. Thank you Kay for the good service.
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Cambridge
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent Service!
It's been a, long time since I have encountered such fabulous customer service. Kane was not only really knowledgeable but really bloody patient too! I felt I received honest and helpful advice from him. A great ambassador for Go Outdoors brand
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Drew has been great
Drew has been great ! Really helpful and went above and beyond to help !!!
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Ross & Rebekah
Ross & Rebekah were both super helpful yesterday. Ross gave lots of guidance around the store and Rebekah was very friendly at the till. Both of their customer service skills are top notch.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Joe gave me great advice on a jacket…
Joe gave me great advice on a jacket for myself and my son today!
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent experience
Excellent experience at the Cambridge store when Joe helped me chose sportswear. Joe was super helpful and guided me on styles & sizes to suit; he listened to my colour choices and was able to show me around the store. I liked that Joe highlighted sales and discounted items so l felt l got really good value for money. Well done! Great work, great team will definitely be back.
7. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Really helpful staff
Really helpful staff, at least 4 different staff helped us find things and made recommendations. Will definitely return.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Ross was an excellent help on footware…
Ross was an excellent help on footware and tills ! Lucas and crisis help also with my transaction. Overall great team and brands.
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Absolutely brilliant service
Absolutely brilliant service! I ordered online to pick up and pay in store, so that I could pay cash. It arrived promptly, staff rang me to discuss my order, and when I arrived to pick it up, the staff were extremely helpful and knowledgeable when I wanted to change items in my order.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The best customer service in Cambridge
Visited this store today as I know my partner is a outdoor lover. I asked the gentleman upstairs to for his help deciding on what to get and I was extremely happy with his assistance. He answered all my questions and helped me to choose the best gift for my partner.
I will definitely return and recommend this shop to family and friends.
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Chris is incredible
We went to buy shoes and a pack for hiking, Chris was absolutely incredible in helping us. He is incredibly knowledgeable and we were so grateful for his insights and knowing about everything we needed to know to make decisions in our purchases.
5. April 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Veronika was brilliant!
Veronika was brilliant!
I needed a carry case for a sleeping mat as we had lost ours. She gave us one that a previous customer had left there as they didn't need it. It save me buying a whole new sleeping mat. Thank you so much! Above and beyond.
22. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cambridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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