GO Outdoors - Belfast Bewertungen 

Unfortunately customer service is severely lacking in the Abbey centre store. Lots of staff wandering around the store but wasn’t approached once to ask if we needed anything. Also stood waiting at the tills while 4 members of staff stood chatting and laughing with one another to the side of the counter. Watched a lady in front of us give up and leave and don’t blame her. When someone eventually opened up another till there was no apology and it was like we had inconvenienced her by trying to spend money in the store. A really uncomfortable experience and disappointed as the place is expensive and we were spending a lot of money… doubt we will be back.

Bradley gave me great advice on tent choice ( OEX Hyena 2) when replacing my decayed item. Was out off stock, but he had me one next day, also got an OEX chair as I'm looking a bit of comfort these days.

Sarah louise was very helpful she made sure i got my membership discount when i couldnt remember my membership number. Thank you

Been in a good few times this summer and all the staff have been really helpful when I approach them- shout out to Sarah-Louise who is the reason for the 5 stars, she give over and above, listens and friendly in a professional way.

Great service and recommendation by Sarah Louise for the membership. Saved a good bit.

Just left Go outdoor in Belfast had brilliant experience with their staff particularly Ben in boot department. I will return soon

What made my experience great was the help that I got from the staff member called Mark. He was able to advise me about the camping equipment that suited my needs and quickly realised that I had a disability and helped me get all my camping equipment gathered up and even packed it into my car for me, as I could not lift the heavy 8 man tent and some others items. I am extremely grateful for the help as it was a little embarrassing for me as I could not manage doing this all alone I have been back since and Mark has been quick to help myself and other customers. I even offered him a tip for his kindness, but he would not take it out of respect for the situation I was in.

I have never had a bad visit to this store all staff are approachable and helpful, One staff member Sam stands out as he goes out of his way to make your visit as easy and stressless as possible, he advises you of whats the best for what your looking to do.

This is our second time in two weeks visiting the Belfast store.
On both occasions we received excellent customer service from Sam. His expertise in the camping field was outstanding. Would def recommend this store. We will be back 🤗

We were served by Bradley who was so knowledable about goretex boots.He was very patient with us and very happy with service.Thanks again .Happy with puchase.

Sarah Louise was very helpful.

Was served by Sarah-Louise who couldn’t have been more helpful in sorting out an issue with my membership and discount card to ensure I got the discount. She had to drive 2 or 3 different things rather than a “sorry no” - that takes a particular brand of care whilst also making the customer feel they weren’t a hassle. Promotion and pay rise required. Thank you

Sarah-Louise was so helpful and answered all my questions about the tent! Great service!

Very helpful staff, Adam patiently searched for about 10 pairs of hiking shoes for me without a complaint🙂

Sarah-Louise was more than helpful with my enquiry and purchases. Excellence in customer service not always seen in other retailers these days.

An incredible store. A special mention to Bradley who is very knowledgable and helpful!

Sarah Louise was so lovely and really helpful. She made everything easy to understand, answered all my questions, and was friendly throughout. Really appreciated all her help—great service!

Called into the store looking for a family tent for our first time camping. After browsing threw a wide selection of tents on display we asked Bradley a member of staff in the tent section for help. Bradley was very polite and extremely knowledgeable, helping us make an informed decision on which tents was best for us. After chatting we were able to make a decision and purchase. Would highly recommend calling in if your a first time buyer and unsure what may suit your budget and needs.

Had problems with my airtent whilst on holiday during the extremly warm spell we have had recently .i rang go outdoors to enquire about buying some spare air poles ,young lady on phone said she would ask the manager Johnny for me ,to which she promptly rang me back and said he was going to order me in a set .I got home today recieved message from the manager Johnny to say they had arrived and were ready for collection.excellent customer service and staff have great attitude.They couldnt be more helpful. Thanks Johnny .👍

Required advice in relation to an OEX Rooftop Tent. Judith was very knowledgeable, could answer all my questions and give additional advice. Great customer service from Judith and she is clearly very knowledgeable about the products Go Outdoors sells. Thank you.