GO Outdoors - Basingstoke Bewertungen 

2'816
TrustScore 4.5 von 5

4.7

Basing View, RG21 4YY Basingstoke, England, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had our first visit to Go Outdoors today and were served by Sophie N, who helped us find the right riding hat and boots for our daughter. Sophie was incredibly helpful, knowledgeable and friendly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was helped today by a lovely knowledgeable lady called Lynda - she made the whole shopping experience for gortex walking trainers, gortex jacket, waterproof trousers and some socks a relaxing and tr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Lynda was fantastic with helping me find the perfect pair of walking boots. She was incredibly knowledgeable about the different brands and very patient as I tried them on in several different sizes.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I purchased a roof box specifically for a family trip to Yorkshire, only to discover that the keys were missing, leaving me unable to use it when I needed it. I initially wondered whether the... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Vom Unternehmen geschrieben

Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • Basing View, RG21 4YY, Basingstoke, England, Vereinigtes Königreich

4.7

Hervorragend

TrustScore 4.5 von 5

2816 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(2'816)

36'674 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great store

Great store, has everything you need camping wise. And Thanks to Anya, I was able to buy exactly what I needed. She had a good awareness of item use and assisted with a beaming smile. 100% would come back again.

4. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Anya and Aaron both very helpful and…

Anya and Aaron both very helpful and great service!

4. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

New bike day

Terry in the bike department at the Basingstoke store was really helpful with our bike purchase today, taking the time to check the size for my son carefully

3. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Liv made it a really pleasant…

Liv made it a really pleasant experience buying some new walking boots. She was very helpful and patient while I made a decision.

3. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service from Aaron…

Brilliant customer service from Aaron and Davy. Thank you your advice and your knowledge was outstanding both need a pay rise as it was very hot on the tent section. And they were running around like headless chickens as it was busy.

27. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Really great experience

Really great experience - Paul, from the footwear department, was incredibly patient and helpful in talking my son through the need for well laced shoes for hiking, and teaching him an effective way to tie them. Thank you so much!

2. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Anya was great

Anya and the footwear team were awesome. Thanks for a great experience

1. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Fishing bait -Ellen helped

I came in with my partner for some fishing bait and Ellen was very helpful . Her fishing intelligence really shone .

1. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Mtb purchase and service

Davy (bike tech), make our purchase easy and save our time by expanding our bike service schedule. Great service, also james (bike tech) who answer our of our question on our first visit to the store.

1. April 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thankyou Amber

Amber, who helped me select a new set of walking shoes was a delight, very helpful and patient as I couldn't remember the name of my previous walking shoes. We got there in the end without any sign of her getting disengaged or impatient. What is more I saved £20 on the normal discounted price.

30. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Got served by Matthew ask to look at…

Got served by Matthew ask to look at one of the hi gear premium thermec freezer as there wasn't one on show he went off and found it in one of the tents and bought it over to us so we can see how big and what it looks like before buying it he was so helpful and very polite

23. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Service

Liv was very helpful with helping me to pick out the best shoes for what I wanted. Would recommend.

29. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Ellen in the fishing department was…

Ellen in the fishing department was very helpful.

30. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service in shoes dept!

Sophie was really helpful in helping us choose boots for the whole family, she gave us lots of good advice on how they should fit and was very patient and diligent in getting a lot of different sizes out for us. A good selection of shoes and boots and a pleasant shop environment at Basingstoke.

28. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great service when I brought my new…

Great service when I brought my new bike on Wednesday. Cullen who is in the cycle section was brilliant and helped me choose the correct size frame/wheels.
Cullen spent the time with no sales pressure.
Once I decided which bike i wanted, Cullen made sure the bike was ready to take away by doing the post sale check.
All in all very happy with the bike which is very good price for the spec and very happy happy with the service.
Cullen is a great asset to the store. 👍

25. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Great experience

The shop were clearly short staffed however Ellie helped me pick out a pair of walking boots that were suitable and gave me advise on a subject I really have no knowledge on! I was greeted by Anya at the tills who served me with a smile.

27. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

My first visit to Go Outdoors and very…

My first visit to Go Outdoors and very impressed with the good selection of makes and choices. I like Mountain Equipment clothes and Berghaus and bought a replacement Berghaus Glissade ladies waterproof to replace one which I have had for 20+ years. Impressed with the selection of Craghoppers clothes too. This saves me purchasing items in the Lake District in a few weeks time. So good to know Go Outdoors is almost on my doorstep.

24. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Another fantastic experience at the…

Another fantastic experience at the store with the knowledgeable staff. I was looking for some DOFE items for my daughter and Frankie was incredibly helpful. I’ll definitely be back! !!

21. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

I don’t like the SHOP app for delivery but I like GO.

I like GO and their products. My problem is with the SHOP app which, for me, failed to properly communicate, failed to give adequate notice of a delivery the first time when I couldn’t return home in time and on the second delivery they gave no notice at all. They need to review Amazon’s performance.

13. März 2026
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thanks to Alex

Thanks to Alex. Very professional and helpful.
Amazing costumer service

16. März 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Basingstoke-Logo

Antwort von GO Outdoors - Basingstoke

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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