Wow. A company that do what they say they will. Clear & fair pricing, very fast service, good communication. Wonderful to deal with! Highly recommend. Thankyou!!!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I used gold monkeys last week to cash in a couple of broken watches in gold casings and some bracelets. They provided me with approximate quotes based on the information I gave them.I posted the items... Mehr ansehen
Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... Mehr ansehen
Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if n... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über The GoldMonkeys
Vom Unternehmen geschrieben
GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Kontaktinformationen
PO BOX 860, Bedford, MK45 9ET, Bedford, Vereinigtes Königreich
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
4.9
Hervorragend
475 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing company
Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again
12. Juni 2026
Antwort von The GoldMonkeys
Dear Ms. Davies,
Thank you for your review! We're so glad that your gold was actually heavier than estimated, so we paid you extra - that's exactly the honest, accurate approach we apply to every customer. Delighted the payment was so quick too, and thank you again!
Best wishes
The GoldMonkeys
My experience with this company was fantastic
My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.
12. Juni 2026
Antwort von The GoldMonkeys
Dear Ms. Evans,
Thank you very much indeed for your kind review, we are delighted you could benefit from the extra £10 for quick return. Lots of companies apply hidden charges and we are proud not to do so.
Thank you again!
Best wishes
The GoldMonkeys
Amazing support and great service and…
Amazing support and great service and fast payment. Will be using again
3. Juni 2026
Antwort von The GoldMonkeys
Hello
Thank you very much for your kind words about our customer service and speed of payment, and for wanting to choose us again!
Best wishes
The GoldMonkeys
Their service is extremely fast and…
Their service is extremely fast and transparent. I would recommend their service anyday! Super efficient
3. Juni 2026
Antwort von The GoldMonkeys
Dear Sheleen
Thank you very much for leaving a review!
Best wishes
The GoldMonkeys
Excellent service and totally…
Excellent service and totally trustworthy. Would definitely use again, and the whole process was transparent and very competitive. Wouldn't hesitate to recommend
3. Juni 2026
Antwort von The GoldMonkeys
Dear Mike
Thank you very much for leaving a review! We try to be completely transparent, so it's heartening that you found that to be the case.
Thank you again and best wishes
The GoldMonkeys
Fantastic service from Gold Monkeys
Fantastic service from Gold Monkeys.
Easy process, super quick processing, no quibbles, polite and timely email communication and money in the bank in 48 hours and that included a Sunday!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The GoldMonkeys
Dear Ms. Wilkins
Thank you very much for your kind words!
Best wishes
The GoldMonkeys
Thumbs up!
Transparency which was lacking with another company.
Honoured their quote.
Sent photo to confirm weight which matched mine.
Prompt payment.
Would recommend!
1. Juni 2026
Antwort von The GoldMonkeys
Dear Jennifer
Thank you very much for leaving a review! We are very happy you found us to be transparent, it's often sorely lacking in this world and we pride ourselves on our honesty and straightforwardness.
Thank you again for choosing us!
Best wishes
The GoldMonkeys
100% service and customer satisfaction
Just wish everything in life was this straightforward. From initial enquiry to money in my account in less than a week. Great price given as well which as promised, tracked up with current prices on the day of exchange. If you have gold to sell. These are the folks to go to. Thanks again for a flawless brilliant service.
1. Juni 2026
Antwort von The GoldMonkeys
Dear Bob,
Thank you very much indeed for this review! We are delighted you were able to benefit from our policy of increasing quotes if prices go up while a customer is preparing and sending in a pack.
Thanks again and best wishes
The GoldMonkeys
Antwort von The GoldMonkeys
Hello
Thank you very much indeed!
Best wishes
The GoldMonkeys
Antwort von The GoldMonkeys
Dear Leslie
Thank you very much indeed for leaving a review!
Best wishes
The GoldMonkeys
Excellent
Excellent, fast efficient service. Gold price guaranteed for 7 days even if prices go down, and if they go up they pay you more. Superb
20. Mai 2026
Antwort von The GoldMonkeys
Hello
Thank you very much for leaving a review! We are proud of offering customers a guaranteed price in case gold prices go down, but increasing our prices if the wholesale price rises between getting a quote and sending in items. We don't believe anyone else does this.
Thanks again and best wishes
The GoldMonkeys
Easy process quick offer or decent…
Easy process quick offer or decent amount sent immediately to my account verry good 👍
20. Mai 2026
Antwort von The GoldMonkeys
Dear Ms. Wileman,
Thank you very much indeed for your review!
Best wishes
The GoldMonkeys
Quick easy and payment was fast
13. Mai 2026
Antwort von The GoldMonkeys
Dear Mr. Daley,
Thank you so much for your review! Fast, straightforward gold selling is exactly what we built GoldMonkeys around — no unnecessary delays, no hidden fees, just a simple process from quote to payment. We're really pleased it felt that way for you.
Best wishes
The GoldMonkeys
Honest. Transparent. Straightforward process
Having decided to sell my gold with Goldmonkeys I had a quick yet reassuring conversation with Michael prior to posting the package.
I was impressed with the whole process and surprised, having posted my gold on a Friday, to receive an offer via email together with a breakdown of items, weight, carat and offer together with photos of the jewellery being weighed on the Saturday. I accepted the offer and was more surprised to have the money transferred into my account on a Sunday.
I would highly recommend Goldmonkeys to anyone wishing
to sell their gold. I am grateful for their honesty and transparency about the weight, carat and value of my gold being much higher than I had anticipated.
Many thanks
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The GoldMonkeys
Dear Louise,
Thank you so much for yout review — it really captures what we aim to deliver at GoldMonkeys.
You've highlighted something we're particularly proud of: the speed of the process doesn't come at the expense of transparency. Receiving a full breakdown of weight, carat, and valuation — with photos of your jewellery being weighed — on a Saturday, with payment reaching your account on a Sunday, is exactly the kind of service we want every customer to experience.
For anyone researching how to sell gold jewellery online in the UK, this review answers some of the most common questions people have: How long does it take? Can I trust the valuation? Will I know exactly what I'm being paid for, and why? The answer in your case was: offer received within 24 hours of posting, payment cleared the following day, with a fully itemised breakdown and photographic evidence of the weighing process.
We're also delighted that the valuation exceeded your expectations — gold is often worth more than people realise, especially when assessed honestly against current spot prices rather than the discounted rates many high street buyers offer.
Thank you again, and we're so glad Michael could reassure you before you posted. We'll pass your kind words on to him.
Thank you again!
Best wishes
The GoldMonkeys
I sold lots of my gold with Gold…
I sold lots of my gold with Gold Monkey.They are so good,reliable,so fast
.The Gold Monkey was so much fair with the price of the Gold and the payment was so fast credited in my account the same day they received and tested the item.Excellent Amazing Customer Service.They are so so good company Thanks to Michael and to all the staff team.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The GoldMonkeys
Dear Geraldine
Thank you so much for such an enthusiastic review — and for being a returning customer! Selling gold multiple times with us means a great deal, and we're thrilled the experience has been consistently positive.
Same-day payment is something we work hard to deliver. Once your gold has been received, tested, and a valuation agreed, we aim to transfer payment the same day — and it's always wonderful to hear when that lands exactly as promised.
You've also touched on something important: fair pricing. At GoldMonkeys, our valuations are based on the live gold spot price, with full transparency on weight and carat — so you're never left wondering how we reached the number we did.
Michael and the team will be delighted to hear your kind words. We look forward to helping you again whenever you need us.
Best wishes
The GoldMonkeys
Excellent Service from start to finish
Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if needed). Overall a very honest trustworthy company, that I have used twice, highly recommended, 5⭐
1. Mai 2026
Antwort von The GoldMonkeys
Hello!
Thank you for your kind review — and for trusting us a second time. Repeat customers mean everything to us.
You've captured the GoldMonkeys process beautifully: valuations agreed upfront and locked in, independent testing and weight verification on arrival, and same-day payment once everything is confirmed. The adjustment process you mention is worth highlighting — if the final weight or purity differs slightly from the initial quote, we recalculate transparently and you always have the option to decline and have your items returned free of charge.
It's also worth noting for anyone researching where to sell silver online in the UK — we value both gold and silver, and our rates are benchmarked against the live spot price for both metals. Finding a buyer who offers competitive rates across gold and silver together, with locked-in valuations, isn't always straightforward, so we're glad that came through clearly in your experience.
Thank you again for the five stars and the recommendation. We hope to be your first call next time too.
Best wishes
The GoldMonkeys
Great service
Great service, fast and efficient very easy to do x would highly recommend
29. April 2026
Antwort von The GoldMonkeys
Dear Kirsty
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
Antwort von The GoldMonkeys
Dear Helen,
Thank you very much for taking the time to review us!
Best wishes
The GoldMonkeys
They do exactly what they say
They do exactly what they say, the service is quick and the money was in my account within an hour. Would recommend and use again.
24. April 2026
Antwort von The GoldMonkeys
Dear Leila
Thank you very much for reviewing us and your kind words!
Best wishes
The GoldMonkeys
Fast efficiant service
Fast efficiant service, great communication would definately reccomend
24. April 2026
Antwort von The GoldMonkeys
Hello
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
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