Glenton Holidays Bewertungen 246

TrustScore 4.5 von 5

4.3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

myself and husband did the river cruise ROMANCE OF THE RHINE last year really enjoyed it .The staff on board went out of their way to make our holiday great. The coach driver was fantastic and looke... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The main attraction for us was the fact as select passengers we were picked up at our home. The trip was very enjoyable. Coach was pristine and really comfortable.Our driver was a most pleasant h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just returned from a fantastic holiday in Bodelwyddan castle. The food was delicious and the menu catered for everyone, and the entertainment was top notch. To me though the holiday was made even bett... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The hotel was good, the excursions not so good. At each location we were told where the coffee shops were but no further information and no commentary on the bus about the area. For instance at Newton... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reiseanbieter

Vom Unternehmen geschrieben

Glenton Holidays offers a variety of coach holidays, holidays by air, self drive breaks and river cruises departing from Scotland.

GLENTON HOLIDAYS

Vom Unternehmen geschrieben

GLENTON is Scotland’s only ABTA bonded coach holiday specialist. When you book your getaway with us, you can rest assured that not only are you in excellent hands, but that both your money and your holiday are safe.
There really is no substitute for experience and GLENTON’S 17 years’ expertise in travel means we know what is important to our customers. Tempting resorts, enthralling excursions, well-appointed hotels and comfortable travel are high on your list – and on ours too! Our coach holidays take you to great, British seaside resorts, splendid cities with history at every turn and tranquil countryside retreats. We include interesting and exciting excursions along with free time so you can really make the most of every moment of your longed for holiday.
Select WITH Door to Door* SERVICE
GLENTON Select raises the bar on coach holidays. Your journey begins from your own front door, where your transfer vehicle will collect you and chauffeur you to join a luxury Select coach. Sink into your comfortable reclining seat with its extra leg-room and take in the views through the panoramic windows. Perhaps follow the route via the coach’s satellite navigation screen as you glide to your hotel from our Select collection. Hotels hand picked for their high standards and exceptional service and many are four star properties.
A SOLO TRAVELLER’S BEST FRIEND
GOOD COMPANIONS hosted holidays are designed exclusively for mature solo travellers and have no single room supplements. Sidestep the stress of travelling alone and just relax in the company of your host and like-minded people as you explore new places together and make new friends along the way. With GOOD COMPANIONS, you won’t be on your own for long.
TOP NOTCH ALL INCLUSIVE RIVER CRUISING
We are thrilled to continue our partnership with one of Europe’s finest river cruise companies, CroisiEurope. Their ships, and the standards of food and service, are second-to-none and they have been providing the perfect cruising experience for over fifty years. CroisiEurope has a superb reputation for French cuisine, and selected complimentary drinks are part of the package*.
JET AWAY WITH GLENTON
GLENTON is bonded by ATOL, giving you extra financial security on all our AIR HOLIDAYS, so you can relax knowing your hard earned money is safe. We depart from local airports to fantastic destinations so you can soak up seaside sun or explore iconic sights. We also offer a Door to Door* service on many of our AIR HOLIDAYS.

Scotland's only ABTA bonded coach tour operator

ABTA bonded for your peace of mind

ABTA bonded for your peace of mind
GLENTON is Scotland’s only ABTA bonded coach holiday specialist. We are also bonded by ATOL providing extra financial security for all air holidays. If you book with an unbonded company you could well be risking your holiday and your hard earned money.

Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

246 Bewertungen

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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

The driver and the host went out of…

The driver and the host went out of their way to make this short break memorable.

22. April 2024
Glenton Holidays-Logo

Antwort von Glenton Holidays

Thank you so much for taking the time to give your feedback, it is great to hear! We look forward to seeing you again on your next Glenton trip.

Thank you!
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Leper city battlefield tour

Choice of hotel, comfort of coach and friendliness of driver.

1. Mai 2024
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Antwort von Glenton Holidays

Thank you for taking the time to give your feedback. We are delighted to hear that you enjoyed your recent tour.

We look forward to welcoming you on board again soon.

Many Thanks
Glenton Customer Service

Bewertet mit 5 von 5 Sternen

Claire at group booking

Claire at group booking, always excellent. 11 out of 10. Our driver Chris, always helpful, polite.

19. April 2024
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Antwort von Glenton Holidays

Thank you for taking the time to give us your feedback. Claire will be delighted!

We have passed your comments back to the team.

Many thanks again.
The Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Amazing holiday from start to finish

Amazing holiday from start to finish, great value for money, lovely central hotel, good excursions and the driver was fantastic. Went over and above to make the holiday the best it could be.

8. April 2024
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Antwort von Glenton Holidays

Thank you for your review, we are delighted that you enjoyed your holiday.

We look forward to welcoming you on board again soon!

Many Thanks
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Irland

Irland, Dublin and Shannon..
Excellent trip, hotel : great food and a very welcoming staff. The excursions where good but Trim had little of offer. Overall most enjoyable

24. März 2024
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Antwort von Glenton Holidays

Thank you for taking the time to leave your feedback.

We are delighted to hear that you enjoyed your holiday and have fed your comments about Trim back to our Ireland product team.

Thanks again
Glenton Customer Service Team

Bewertet mit 3 von 5 Sternen

I realizedhol to Dublin over the weekend before my…

I realized over the weekend before my holiday started on Monday 25/3/24 that I did not have my Glenton holiday documents. There is no emergency phone number or way of checking departure/ pick times for the coach. CRAZY! I went on line & all I could get was ref no. & Congratulation of payment. I remembered the pick up time was 07.30 at Dunfermline. I was wrong it was 05.15. you phoned at that time to say they would wait till 05.30 no help to me as I takes me 45 min to drive to Dunfermline. In the end I had to meet the bus at Glasgow bus station, it takes me 1 hr 10 min & have to park at the expensive car park near the Buchanan St. On my return it cost me £160.to get out of the car park. I WANT YOU TO PAY ME BACK £160 as you never posted or emailed my documents.
Otherwise the holiday was ok, a very good tour hostess, Michelle but Alan the driver only played his personal music on the coach, Rock & Roll. Not my taste! I'm thinking of cancelling my next holiday with you to the Italian lakes with 2 overnight coach stops each way. The music alone would drive me nuts!
I await your reply!?

25. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback.

We are sorry to hear about the difficulties you had joining your tour as you did not have your travel documents, which were posted to you on the 12th of March, and were therefore unsure of the departure time for the coach.

Your comments have been forwarded to our management team who will review your complaint and provide a response to you directly.

Many thanks for taking the time to give us your valued feedback.

The Glenton Customer Service Team

Bewertet mit 4 von 5 Sternen

Transport from home to coach

Transport from home to coach. Very efficient driver.
Excellent hotel.
Great trips out.
You even supplied some good weather!!!

25. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback! Great to hear you enjoyed your holiday, we look forward to welcoming you back on board again soon.

Thank you!
The Glenton Customer Service

Bewertet mit 4 von 5 Sternen

First class coach driver and hotel

First class coach driver and hotel. The food served and waiting staff poor, it was blatantly obvious that profit was the utmost importance, shame as this marred the holiday. I actually made a verbal complaint to staff re attitude and food served, as on occasion it was flung not placed in from of you, the chef changed the vegetable after serving same for 3 nights after I complained. You need to address these matters with management

15. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback. We are disappointed to hear that the hotel food was not up to the hotel's usual standard. Your comments have been fed back to our Management Team and the Hotel Manager.

We are glad that you still enjoyed your holiday and hope to see you again soon.

Thanks again for taking the time to write your review.

The Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Coach was very clean and comfortable

Coach was very clean and comfortable, driver was excellent friendly,helpful and a good laugh.
Coming home could of done with a coffee and toilet break .
Pick up Dundee or Perth or even Halbeath instead of Dunfermline would be such an advantage for this area

15. März 2024
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Antwort von Glenton Holidays

Thank you for your review. It is great to hear you enjoyed your holiday. I have passed your comments on the pick up points to our product team.

We do have a certain number of tours that have Perth/Dundee pick ups available. If you would like more information on these, please call/email our team and we would be delighted to help. Call 08000 24 24 24 or email enquiries@glentonholidays.com.

We look forward to being of service.

Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Holiday had everything

Excellent experience . Driver very good. Helpful in every way.hotel first class trip to Derry excellent. Boat. Experience very good. Definately will travel with you again. Galway. Would always want to be in town or city. Not out in the country. Staff in hotel first class. Food. best ever

15. März 2024
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Antwort von Glenton Holidays

Thank you for your review. It is great to hear such positive feedback! We are glad you enjoyed your trip and hope to see you on board again soon.

Many Thanks
Glenton Customer Service Team

Bewertet mit 4 von 5 Sternen

Our Paddy Trip

The Driver and the companions on the bus made the experience great as everyone mixed very well. The hotel was superb and the staff were very friendly and helpful.

15. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback, we are glad that you enjoyed your holiday and hope to see you again very soon.

Many Thanks
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

The whole trip was perfectly organised…

The whole trip was perfectly organised and the bus driver was excellent

15. März 2024
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Antwort von Glenton Holidays

Thank you for your review, we are delighted that you enjoyed your holiday with Glenton. We hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Great trip from start to finish

Great trip from start to finish. Getting picked up from our home was an added bonus. The coach and driver Alan were amazing, the hotel was excellent first class all the way.
Will definitely be using Glenton holidays again

15. März 2024
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Antwort von Glenton Holidays

Thank you for your review. We are delighted that you enjoyed your holiday and hope to see you on board again soon.

Thank you.

The Glenton Customer Service Team.

Bewertet mit 4 von 5 Sternen

Bus goood,hotel good hotel dinners not…

Bus goood,hotel good hotel dinners not good food unapitising & bland

22. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback. We are delighted that you enjoyed your holiday.

We are sorry to hear that the food was not up to standard and have passed your comments back to our product team.

We value all feedback whether positive or negative and hope to use any information received to help us improve our service in the future.

Thanks again for taking the time to leave your comments.

The Glenton Customer Service Team.

Bewertet mit 5 von 5 Sternen

Donegal Trip

Donegal Trip. The hotel was excellent and our driver was great. The only thing I would like is for Glenton to supply a more detailed itinerary before we go eg day 2 Derry, day 3 parade etc
Overall the organisation by Glenton was very good

15. März 2024
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Antwort von Glenton Holidays

Thank you for your feedback - we are glad you enjoyed your trip to Donegal and hope to see you again soon.

Many Thanks
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

Very good

Very good. Will book with them in the future

12. März 2024
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Antwort von Glenton Holidays

Thank you for your review, we are delighted that you enjoyed your break.

We look forward to welcoming you on board again soon.

Many Thanks
Glenton Customer Service Team

Bewertet mit 5 von 5 Sternen

We had a great holiday the hotel was great

We had a great holiday the entertainment was great and the coach and driver was great

26. Februar 2024
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Antwort von Glenton Holidays

Thank you for your review. We are delighted that you enjoyed your holiday!

We look forward to seeing you again soon.

Many Thanks
Glenton Customer Services Team.

Bewertet mit 5 von 5 Sternen

The Inn on the Prom at St

The Inn on the Prom at St. Annes was superb the weather was wonderful and we had an amazing driver for whom nothing was too much bother. Our coach party of 19/20 thoroughly enjoyed their weeks stay. Claire at the Glasgow office gave us excellent customer service. Thank you to everyone.

24. Juni 2023
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Antwort von Glenton Holidays

Many Thanks for taking the time to review your recent break. I have passed your comments to our Groups Manager Claire and she is delighted!

We look forward to welcoming you back again soon.

Many Thanks
Glenton Customer Service Team.

Bewertet mit 5 von 5 Sternen

Nidd Hall has always been my favourite…

Nidd Hall has always been my favourite place my late husband and I enjoyed our stays at this hotel and I love coming back

26. Februar 2024
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Antwort von Glenton Holidays

Thank you for your review. It is lovely to hear that Nidd Hall holds such fond memories for you.

We look forward to welcoming you back on board very soon.

Many Thanks
Glenton Customer Service Team

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