Glenigan provide a great on-boarding and follow on support through our account manager Martin and success manager Hasti. They're always available when we need them for advice or even to bounce ideas o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pre booked call with Hasti Mahmoudinobar, great communication pre call and excellent detail while working through what we would like to find. Great service, valuable new detail found. Helpful & engagi... Mehr ansehen
Unternehmen hat geantwortet
Our account manager Dawn Mitchell always explains the new widgets and understands how we like to utilise Glenigan. Dawn always makes herself available when our sales team needs support with traini... Mehr ansehen
Unternehmen hat geantwortet
I recently had a meeting with Lee-Ann Gregson from Glenigan, and she was absolutely wonderful to work with. Beyond her professionalism, Lee-Ann was incredibly friendly, kind, and genuinely willing t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.
Kontaktinformationen
4th Floor, 80 Holdenhurst Road, BH8 8AQ, Bournemouth, Vereinigtes Königreich
- 0800 060 8698
- info@glenigan.com
- www.glenigan.com
4.6
Hervorragend
720 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Not just a product
Glenigan provide a great on-boarding and follow on support through our account manager Martin and success manager Hasti. They're always available when we need them for advice or even to bounce ideas off!
10. Juli 2026
Bewertung ohne vorherige Einladung
Emma Shale your star.
Emma Shale provided an excellent service from the start. She is professional, knowledgeable, and always quick to respond to any questions I have. Throughout the process, she explained everything clearly, and made what could have been a stressful experience feel straightforward and well managed. I really appreciated her attention to detail and genuine commitment to helping. It's clear that she cares about her clients and takes pride in delivering a high standard of service.
I would happily recommend Emma Shale to anyone looking for someone who is reliable, approachable, and professional.
10. Juli 2026
Bewertung ohne vorherige Einladung
The reply from Glenigan is farcical
The reply from Glenigan is farcical, as we have reached out to them several times , but the will not negotiate on the cancellation of our membership.
Be aware on this as I believe this is not the first time that they have done this, and know exactly what they are doing .
8. Juli 2026
Bewertung ohne vorherige Einladung
Zero ROI, poor account management, and trapped by unfair contract terms
After being loyal, long-term Glenigan customers, we are incredibly disappointed with how we’ve been treated. Over the last three years, we have been unable to tie a single piece of won work to their platform, despite attending multiple training sessions. The ROI just isn't there.
Compounding the issue, we've been passed around between numerous account managers, resulting in zero consistency. When we finally decided to cut our losses and provided 6 weeks' notice to cancel, Glenigan refused. Instead, they hid behind a strict 90-day cancellation clause to auto-renew our account for another 12 months.
Forcing a long-standing client to pay for an entire year of an ineffective service is predatory. Be very careful with their contract terms—they prioritize fine print over customer relationships.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Ryan,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Glenigan has not met your expectations, particularly given the length of time you've been a valued customer.
We understand how frustrating it can be when you're not seeing the return on investment you had hoped for, especially after investing time in training and trying to integrate a platform into your business processes. We also appreciate your comments regarding account management continuity and recognise the importance of building consistent, long-term relationships with our customers.
While every business measures success differently and outcomes can vary depending on how data is used within individual sales and marketing strategies, many thousands of construction professionals and businesses across the UK rely on Glenigan's data, insight and tools to identify opportunities, support business development and achieve positive commercial results. We are proud of the value that our platform delivers for a large number of customers across the industry.
We're disappointed to hear that we weren't able to demonstrate that value in a way that worked for your business. Customer feedback, both positive and negative, is important to us, and it helps shape how we improve our products, services and customer experience.
Please contact your account manager to discuss further, if you would like to continue this conversation.
Regards,
The Glenigan Team
Dawn Mitchell is a legend
Dawn Mitchell is a legend
Just moved over from Barbour and her support has made the daunting transition smooth and easy
Great support, service and very friendly
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Billy,
Thanks for the review. Moving over from another platform can feel like a big step, so it's great to hear Dawn helped make the transition smooth and straightforward.
We'll be sure to pass your feedback on to Dawn. We're glad you've had such a positive experience so far.
Regards,
The Glenigan Team
Hasti was absolutely fantastic from…
Hasti was absolutely fantastic from start to finish. She has an exceptional knowledge of the platform and took the time to explain everything clearly and thoroughly. Her support throughout the process was outstanding, and nothing was too much trouble. Professional, friendly, and incredibly helpful, I couldn't have asked for a better experience. Highly recommended!
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Mo,
Thanks for taking the time to leave such a kind review. It's great to hear that Hasti's knowledge and support helped make the experience such a positive one.
Taking the time to understand our customers' needs and provide clear, practical guidance is something we really value, so it's lovely to hear that came through in your experience. We'll be sure to pass your feedback on to Hasti.
Regards,
The Glenigan Team
Customer Service Excellence !!
Pre booked call with Hasti Mahmoudinobar, great communication pre call and excellent detail while working through what we would like to find. Great service, valuable new detail found. Helpful & engaging call. Thanks Hasti.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Ian,
Thanks for taking the time to leave a review. It's great to hear Hasti's preparation and guidance helped uncover some valuable new opportunities for your business.
We're glad you found the session both helpful and engaging. We'll be sure to pass your feedback on to Hasti.
Regards,
The Glenigan Team
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!
We have been loyal customers of Glenigan for a long time, but the service has severely deteriorated over the last three years. Despite investing significant time, effort, and participating in multiple training sessions, we have been completely unable to tie a single piece of won work to their platform. The data simply hasn't delivered a return on investment.
To make matters worse, their internal organization is a mess. We have been passed around numerous account managers, meaning we constantly have to re-explain our business needs to someone new, with zero consistency or accountability.
When we finally decided to cut our losses, we gave a reasonable 6 weeks' notice to cancel. Instead of acknowledging our long-term loyalty or our genuine issues with the product, Glenigan hid behind the fine print. They are enforcing a strict 90-day cancellation window to force an automatic 12-month renewal on us.
Instead of working with a long-standing client to find a fair resolution, they have prioritized short-term revenue over customer relationships. They are forcing us to pay for an entire year of an expensive service we do not want and that has proven useless to our business.
If you are considering Glenigan, be incredibly careful. They will not hesitate to lock you into another expensive year if you don't hit their exact window, regardless of how long you’ve been a customer or how poorly their product has performed.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Harry,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Glenigan has not met your expectations, particularly given the length of time you've been a valued customer.
We understand how frustrating it can be when you're not seeing the return on investment you had hoped for, especially after investing time in training and trying to integrate a platform into your business processes. We also appreciate your comments regarding account management continuity and recognise the importance of building consistent, long-term relationships with our customers.
While every business measures success differently and outcomes can vary depending on how data is used within individual sales and marketing strategies, many thousands of construction professionals and businesses across the UK rely on Glenigan's data, insight and tools to identify opportunities, support business development and achieve positive commercial results. We are proud of the value that our platform delivers for a large number of customers across the industry.
We're disappointed to hear that we weren't able to demonstrate that value in a way that worked for your business. Customer feedback, both positive and negative, is important to us, and it helps shape how we improve our products, services and customer experience.
Please contact your account manager to discuss further, if you would like to continue this conversation.
Regards,
The Glenigan Team
Glenigans Training with Dawn.
Recently singed up to the Glenigans system and had a training session with Dawn. Dawn was polite and professional, and a joy to be trained by. She was clear and helpful with the training and provided some good advice and tips on how we can best the data to grow. 10/10.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Dan,
Thanks for taking the time to leave a review. Starting out with a new platform can feel like a lot to take in, so it's great to hear Dawn made the training session clear, enjoyable and easy to follow.
It's especially good to know the tips and advice she shared have given you confidence in how to make the most of the data and support your growth plans.
Dawn will be delighted to hear your kind words and that she earned a 10/10!
Regards,
The Glenigan Team
Excellent Support from Hasti
I had the pleasure of meeting with Hasti from Glenigan recently, and it was a genuinely positive experience from start to finish. She took the time to understand what we're trying to achieve and tailored the conversation around our business rather than delivering a generic presentation.
Hasti was knowledgeable, easy to talk to, and offered plenty of useful insights that will help us make better use of the platform. It was refreshing to speak with someone who was so engaged and clearly passionate about helping customers get real value.
A fantastic representative for Glenigan, and someone I'd happily recommend working with.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Sean,
Thank you for taking the time to leave such a thoughtful review. It's fantastic to hear that Hasti took the time to understand your goals and focus the conversation around your business and how you can get the most value from Glenigan.
We know every business works differently, so it's great to hear the session felt relevant, engaging and tailored to your needs. Hasti's passion for helping customers succeed really shines through, and she'll be delighted to hear that her advice and insights made such a positive impact.
Thank you again for your kind words and recommendation.
Regards,
The Glenigan Team
Introduction with Hasti @ Glenigan
I had a great introduction to Glenigan with Hasti.
Hasti was very helpful and knowledgeable. thank you very much!
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Chris,
Thanks for taking the time to leave a review. It's great to hear you had a positive introduction to Glenigan and that Hasti was able to make the session both helpful and informative.
Getting started is often the most important step, so it's good to know Hasti's knowledge and guidance helped you get a clear understanding of the platform. She'll be really pleased to hear your feedback.
Regards,
The Glenigan Team"
I had a very positive experience with…
I had a very positive experience with Glenigan. The meeting was informative, well organised, and gave me a much better understanding of how the platform can support our business in identifying new project opportunities.
A special thank you to Hasti Mahmoudinobar, who was incredibly friendly, professional, and knowledgeable throughout the meeting. She took the time to answer all of my questions, explained the features clearly, and made the whole experience enjoyable and easy to follow.
I really appreciated her approachable manner and excellent customer service.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Assil,
Thank you for taking the time to leave such a detailed review. It's great to hear the meeting gave you a clearer understanding of how Glenigan can help identify new project opportunities for your business.
We know there can be a lot to take in when exploring the platform, so it's lovely to hear Hasti made the session informative, easy to follow and enjoyable. Taking the time to answer questions and understand what matters most to each customer is something she does exceptionally well.
We'll make sure Hasti sees your kind feedback. It will mean a lot to her.
Regards,
The Glenigan Team
Friendly and Supportive
I recently had a meeting with Lee-Ann Gregson from Glenigan, and she was absolutely wonderful to work with. Beyond her professionalism, Lee-Ann was incredibly friendly, kind, and genuinely willing to offer her support wherever she could to help our business.
I thoroughly enjoyed our conversation; she was attentive, encouraging, and focused entirely on how she could best assist us moving forward. Her warm approach and exceptional helpfulness made the entire session a pleasure. She is a brilliant asset to the Glenigan team!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Angela,
Thank you for taking the time to leave such a thoughtful review. It's wonderful to hear how positive your experience with Lee-Ann was.
Building strong relationships with our customers is incredibly important to us, so it's lovely to know that Lee-Ann took the time to understand your business and focus on how she could best support you moving forward. Your comments about her friendliness, professionalism and willingness to help really reflect the approach she brings to every conversation.
Lee-Ann will be delighted to read your feedback. Thank you again for your kind words.
Regards,
The Glenigan Team
Fantastic!
I had a Teams call with Tiffany today and she was super helpful with teaching me how to use everything!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Sophie,
Thanks for taking the time to leave a review. It's lovely to hear that your Teams session with Tiffany was so helpful and that she was able to guide you through everything clearly.
Learning a new platform can feel like a lot to take in at first, so it's great to know Tiffany helped make the process straightforward and easy to understand. I'll make sure she sees your feedback.
Regards,
The Glenigan Team
Very happy with the service
Very happy with the service! Hasti was so hopeful when I asked for a more refined sales search, quick and prompt. would definitely recommend.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Jack,
Thanks for the recommendation and for taking the time to leave a review. It's great to hear Hasti was able to help with refining your sales search and provide the support you needed quickly.
Finding the right information can make all the difference, so it's good to know the session helped point you in the right direction. Hasti will be delighted to hear your feedback.
Regards,
The Glenigan Team
Hasti at Glenigan was incredibly helpful.
Hasti was incredibly helpful and took the time to guide our group through getting the right information into the platform, rather than leaving us to sift through mountains of irrelevant data. She was knowledgeable, patient, and very clear in her explanations, making the whole experience much easier. Her support was a real asset to Glenegan, and we really appreciated the time and effort she put in. A fantastic experience!
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Steve,
Thanks for taking the time to leave such a detailed review. It's great to hear that Hasti was able to help your team focus on the information that mattered most, rather than spending valuable time working through irrelevant data.
We know how important it is to get meaningful results from the platform, so it's lovely to hear Hasti's knowledge, patience and clear guidance helped make the process much easier. She'll be delighted to hear how much her support was appreciated.
Regards,
The Glenigan Team
Team Hasti!
Our CSM Hasti is wonderful. She is friendly and knowledgeable, and it was lovely to meet on teams to go over Glenigan. I look forward to making use of the training she gave and catching up in the future. Thanks Hasti :)
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Emma,
Thanks for such a lovely review. It's great to hear that your session with Hasti was both enjoyable and informative.
Taking the time to understand how Glenigan can support your business is an important first step, so it's encouraging to hear you're already looking forward to putting the training into practice. Hasti will be delighted to know she made such a positive impression, and we're sure she'll enjoy catching up with you again soon.
Regards,
The Glenigan Team
I & H Brown
Emma was extremely helpful and went through the demonstration diligently and providing easy to follow steps. A great service and highly recommended
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Adam,
Thanks for the recommendation and for taking the time to leave a review. It's great to hear Emma guided you through the demonstration in a clear and structured way, making everything easy to follow.
When you're learning a new platform, having someone break things down into simple steps can make all the difference, so it's lovely to hear you found the session so helpful. Emma will be really pleased to read your feedback.
Regards,
The Glenigan Team
I have just completed Glenigans…
I have just completed Glenigans training with Hasti, and I found the session to be very informative and extremely helpful. Hasti was clear and thorough throughout the training process, making everything easy to understand. Thank you, Hasti!
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Alex,
Thanks for taking the time to leave a review. It's great to hear that Hasti made the training session both informative and easy to follow.
We know there can be a lot to take in when learning a new platform, so it's good to hear the training was clear, thorough and helped build your confidence in using Glenigan. Hasti will be delighted to read your feedback.
Regards,
The Glenigan Team
Very helpful service and user friendly platform
The platform is so user friendly and very detailed. Emma was very helpful in everyway, patient and answered all my questions!
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Glenigan | A Hubexo Product
Hi Jess,
Thanks for taking the time to leave a review. Getting started with a new platform often comes with plenty of questions, so it's great to hear Emma took the time to answer everything and support you throughout the process.
It's also lovely to hear you're finding the platform both detailed and easy to use. Emma will be really pleased to read your feedback and know she helped you get off to such a positive start.
Regards,
The Glenigan Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.