Upside reports that it has returned over $1 billion in cash back to consumers. What makes Upside stand out? I think its biggest advantage is that it rewards people for spending money they were al... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Hi Upside Support, All three credit cards I use are already in my Upside wallet, so that does not explain the delay. My cash back from some gas stations goes through right away, but purchases... Mehr ansehen
I've been using Upside for a couple years now and am quite satisfied with the program as well as customer service responses on the few times I've had an issue. Closing in on my first $1,000 in saving... Mehr ansehen
I have been using Upside since August 2026 and I have earned $50.71. I use it for buying groceries, and getting gas in my car. The app is easy to use and very clear on offers and what is expected to e... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Upside is building and distributing a new economic model that levels the playing field in brick and mortar commerce and empowers everyone to earn more. Retailers earn more profit without changing how they operate, and consumers enjoy increased purchasing power on the things they need.
Kontaktinformationen
Vereinigte Staaten
- support@upside.com
- www.getupside.com
4.1
Gut
1364 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
This is a great app
This is a great app! I use Upside several times a week, and it does save me money!
And the customer service is excellent when needed.
17. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Our team works hard to be there whenever you need a hand, and we are always just a message away if anything pops up.
When I had an issue they fixed it fast
When I had an issue, Upside replied immediately and helped me get the issue resolved quickly and to my satisfaction.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We are so happy to hear our team took care of everything quickly for you! We always want to make sure you are taken care of, and our support team is right here anytime you need us again.
Who doesnt love free money?
Who doesnt love free money?Support helped me out right away when I forgot to upload a receipt
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Free rewards are always a win! We are so glad our team could quickly step in and get that receipt sorted out for you. We are always right here whenever you need a hand down the road.
More than a year and going great
I've been using Upside for more than a year and have had a great experience so far. The few times I've had issues, the service team was quick to respond and resolve.
17. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
It is great to have you with us for over a year! We are happy to know your experience has been so smooth and that our team was able to help out quickly whenever you needed a hand.
Very happy with the results and process
The process was very quick.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We love hearing that the process was quick and easy for you, Joseph! Keeping things simple is what we aim for, and our team is always just a message away if you ever need a hand.
new CC didn't connect
A few months ago I had to change my CC which I did when I was getting gas. for some reason it didn't register so all my gas purchases for 5 months didn't work. Then this month it would not let me verify my CC. I sent email to customer service. they got my account back HOWEVER. they have not been able to verify my previous purchases even thought I sent copy of the charge. AND my balance (which I don't remember how much it was) was totally gone and they can't get it back. So not super happy camper but I'll keep using it.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We completely understand how frustrating it must be to deal with card issues and a lost balance. We really appreciate you sticking with us, and we would love the chance to take another look into this for you. Please reach back out to our support team so we can see if there is anything more we can do to help.
Great customer service
Great customer service. Easy to follow app and quick responses
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We always strive to keep things moving quickly and smoothly for you. If you ever have questions or need a hand down the road, our support team is always happy to help.
Easy to use app
Easy to use app, just be sure the gas claim you are accepting is at the location you are fueling at. Easy to use directions to the correct location will help. I mistakenly fueled at a spot differently than my claimed discount. I noticed I did not get my refund. I sent proof of purchase only to realize I was at a different location. My discount was honored that time due to an honest mistake. Great customer service!
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
That is such a helpful tip for other drivers! It can be really easy to mix up nearby stations, so using the in-app navigation to double-check the address is always a great move. We are so glad our team was able to step in and get that cash back credited for you. If you ever need a hand with anything else down the road, our support team is always right here to help.
Great product and discounts.
This is an easy to use and operate the site. Many ways to earn money. Great product and will continue to use it for the future transactions. Great ap
15. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We are so glad to hear that you find the app easy to use and that the discounts are adding up across your purchases! Exploring all the different ways to earn cash back makes everyday errands a lot more rewarding. If you ever have any questions or need a hand with future transactions down the road, our support team is always here to help.
This is such a great app.
This is such a great app.
Easy to use and the money just piles up.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We love knowing the app has been easy to navigate and rewarding for you. If you ever have questions or need a hand with anything down the line, our support team is always happy to help.
Application being used on an Apple…
Application being used on an Apple iPhone 14 lost contact with all groceries. Multiple attempts to restore uninstall reinstall had no effect Customer service was useless.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We completely understand how frustrating it is when offers suddenly disappear, especially after taking the time to reinstall the app. Grocery availability can sometimes shift depending on participating stores in your area or your location permissions. Please consider reaching out to our support team again through the app so a specialist can take another look at your account and help see what might be happening with your grocery view.
Upside customer service can always fix…
Upside customer service can always fix the problem. They are very efficient and patient. They will work for you until the problem is fixed.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Knowing that our team stuck with it and took the time to make sure everything was completely resolved means the world to us! Providing patient, thorough care is always what we strive for, and we are so glad you had such a great experience. If you ever need a hand with anything else down the line, our support team is always right here for you.
Upside is always quick to resolve any…
Upside is always quick to resolve any cash back issues.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We love hearing that! Making sure your cash back gets sorted out quickly and smoothly is always a top priority for us, so it means a lot to know the team has had your back. If you ever run into any other questions or need assistance down the road, our support team is always just a message away.
Nana15
Customer service was great. It was really easy to use and the discount was very helpful. I've cashed out several times and the money was a delight. I love Upside.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
It is fantastic to hear that your cash-outs have gone so smoothly and that the savings are adding up! Making everyday purchases a little more rewarding is what we strive for, and we are glad our team could deliver a great experience. If you ever need anything in the future, our support team is always here for you.
The app is FABULOUS!
The app is easy to understand, convenient to use, and quickly rewarding with options to receive the award payments. I have the app on an iPhone, and it opens consistently, displaying the map locations for gas stations (which I use mostly). I have recommended it to all my friends -- if you're not using this, you're missing out!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We love hearing that the app runs so smoothly on your iPhone and that cashing out your rewards has been such a breeze! Spreading the word to your friends is the best compliment we could ask for, and we are so glad you are enjoying the savings. If you ever have questions or need assistance down the road, our support team is always here to help.
This app has gone down hill lately it…
This app has gone down hill lately it started out good when I first started using it there were several gas stations to pick from with decent cents off per gallon but after using it for awhile there are only a couple gas stations to pick from with really low cents off per gallon. The last few times I had to contact support to even get my cash back because the app had problems automatically processing it.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
We understand your frustration with changes in local offers and having to follow up on your cash back. Offer rates and participating stations can fluctuate over time based on regional promotions, and keeping your app updated to the latest version helps transactions process as smoothly as possible. If you ever run into an issue with a purchase going through, please feel free to reach out to our support team and we will be glad to look into it for you.
I love this app… what’s not to love…
I love this app… what’s not to love about free money? It actually combats inflation by giving you back some of what you spend… And your favorite vendors benefit by more traffic. It’s a win-win.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Putting extra cash back into your wallet while supporting local spots really is the best part! We are so glad the app is helping you save, and if you ever need any assistance down the road, our support team is always here to help.
I am new to Upside
I am new to Upside. First of all, I have made mistakes as part of the learning curve. Things I did not expect- when I went to the grocery store and had claimed the store then I found out the experience was timed! That information was not available until I hit the claim button. I had 4 minutes! Another issue, is some stores do not print all the relevant information on their receipts. When I encountered that issue, I just did not complete the claim. Now I know that help people are really nice and responsive. I could have told them about it. I do not understand why some stores do not link to my credit card and I have to enter the receipt. All and all I am very pleased with Upside.
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Welcome to Upside, and we love hearing that your experience has been so positive so far! There can definitely be a slight learning curve at first, especially since claim timers and check-in methods can vary depending on each store's payment setup. A great tip is to claim grocery offers right as you are getting ready to pay, and if a receipt ever misses key details or doesn't process smoothly, our support team is always happy to step in and help get it sorted out for you.
Pretty straightforward/easy way to get cash back
Sometimes I have to jump through a few hoops to get the cash back, but support is always very helpful and I just recommend taking a screenshot if it's a digital receipt, or a photo of the original receipt in case you need it if for any reason you're cash pack doesn't process on the first go around! That's usually all support needs to manually process it for you.
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
That is such a great tip for other members! Keeping a quick photo or screenshot handy definitely makes it much easier to get things sorted out if an offer ever needs a manual review. If you ever need a hand with a transaction down the line, our support team is always here for you.
It took awhile but I got my money…
It took awhile but I got my money transferred to my new email account. Very pleased with help I received
10. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Upside
Glad to hear everything worked out with transferring your balance to your new email! Account updates can sometimes take a little extra time to verify, but we are happy our team could get that taken care of for you. If you ever need assistance again down the road, please feel free to reach out to our support team anytime.
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