Gear4 Bewertungen 

179
TrustScore 2 von 5

1.8

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Dårlig information Jeg har købt et keybord, men da jeg fik det manglede det en adaptor. Det fremgik af listen over inventar, at den skulle være der. Jeg efterlyste den men fik først svar, da jeg ry... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Garbage, bought a case after a couple of weeks the edges frayed and separated - total rags. Claimed on the warranty replacement; told them of the issue; paid the postage for replacement and within o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

J'ai cette coque depuis maintenant 2 ans je n'ai jamais eu une meilleure coque que celle-ci elle est fissurée à certains endroits lié au nombreux chocs qu'elle a subit mais vraiment très résistante je... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Such a shame. I've always had gear4 cases but when I bought the Oxford eco folio case for my new IPhone 11 Max it started to fray within just a couple of weeks of use. Carphone warehouse immediately e... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Mobiltelefonzubehör

Informationen, die aus verschiedenen externen Quellen stammen

At Gear4, we understand your smartphone is more than just a phone. It’s a catch up with your best friend, a collection of your happiest moments, a travel buddy, even a personal assistant. That’s why the cases in our range all feature D3O® smart technology, trusted by motorcyclists, sports professionals and even the military. But that’s not to say we compromise on style. Our cases are slim, light and will suit every taste – giving you the very best protection for the devices you can’t live without.


Kontaktinformationen

1.8

Mangelhaft

TrustScore 2 von 5

179 Bewertungen

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1.8

Alle Bewertungen

(179)

0 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Terrible! Loose, now Broken Phone!

My crystalx d30 case looked good at first, but the corners slip off waaaaay too easily and now I have a cracked phone! I can find information about warrantees! Terrible!

25. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

HI Fia, So sorry to hear our product isn’t meeting your expectations. Please contact our Warranty Team at support.zagg.com as they can best assist you with a replacement case. Thank you for reaching out.

Kind Regards
Claire

Bewertet mit 1 von 5 Sternen

I’ve got a gear4 D30 case

I’ve got a gear4 D30 case , for my iPhone X ,take it out every couple of weeks to clean the speaker and charger holes , Took it out , and the whole back is smashed on my phone , the impact looks like it has been on the back top of phone and glass is cracked all the way down , D30 ? I thought this was some super material that absorbs the shocks of drops , can’t even remember dropping my phone so can’t of been a bad drop , very disappointed!

25. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

HI David, Thank you for leaving us a review, we're sorry to hear our product isn’t meeting your expectations and your device has damaged. Please contact our Warranty Team at support.zagg.com as they can best assist you with a replacement case.

Kind Regards
Claire

Bewertet mit 1 von 5 Sternen

Back of phone shattered

I like the look and feel. The back of my iPhone X shattered in the case the furthest it dropped was off my lap onto the console of my car. Which is far from 9ft. I sent an email but didn’t even get a response. And to think I switched from otter box to this. Would recommend Otterbox not these

Right after I posted this they responded I sent an email with the required info and of course never heard back again!!!!

23. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for leaving us a review Laura, please check your message from us as we'd like to investigate the lack of communication and improve our service.
Kind Regards, Claire

Bewertet mit 5 von 5 Sternen

Excellent

Excellent , quick service & a very good website with breakdown drawings for parts ( KTM at least )
Alex was a great help over the phone, will use them again

Many thanks

21. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Very disappointed

I bought a Gear4 phone case for my iPhone 6s+ and was thrilled with it. I upgraded to an iPhone 7s+ and was advised by car phone warehouse that my existing gear 4 case wasn’t suitable as the camera slot was too small for the new phone. I therefore bought a gear 4 Piccadilly for my new phone. I am so disappointed as the side of the case are separating from the back and I now needs a new case paying £29.99 was a waste of money. I am not someone who is always on the phone to cause excessive wear, I keep it in my handbag in case of emergencies. Very very disappointed. Car phone warehouse wouldn’t help they said to get in touch with Gear 4 I have tried but can’t find a number to ring. I am not on any of the social media accounts so no one to help me.

15. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for leaving us a review Mrs Gullon, we're sorry to read this has happened to your case. Please contact us via support.ZAGG.com to speak with our Customer Support agents, who are best able to assist you with this matter. The address for the UK registration is www.ZAGG.com/en_uk

Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

My gear phone case caused my cards to…scratch my phone screen.

My gear phone case caused my cards to scratch my 2 month old S10+.
I'm bitterly disapointed, don't buy this phone case.

14. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for leaving us a review Teresa, we're sorry this has happened to your device. Would you please contact us via email Gear4Team@zagg.com with more details? Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

Absolute garbage

Absolute garbage. Bought a case for my S10 Note Plus and it started fraying around the edges within two weeks. After a month it's so badly frayed I'm embarrassed to use it. Do not buy this junk !

Update: Response to Claire who has responded below...

The only option you offer is to provide a replacement case - which presumably will also fall to pieces within a month. You also expect me to pay the shipping costs of the replacement.

You guys stink.

14. Januar 2020
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for leaving us a review Alastair, we're sorry to read this has happened to your device. Please would you contact our Customer Support team via support.zagg.com to claim your warranty entitlement.

Kind Regards, Claire

Bewertet mit 2 von 5 Sternen

Such a shame

Such a shame. I've always had gear4 cases but when I bought the Oxford eco folio case for my new IPhone 11 Max it started to fray within just a couple of weeks of use. Carphone warehouse immediately exchanged without an issue but the whole point of buying the 'eco' option was that it was saving some plastic from being disposed of! Looking at other reviews this is a common issue. Surely the manufacturer tests these products before releasing them???

22. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for leaving us a review, we're sorry to read this has happened to your device. We unfortunately, experienced a production error at one of the factories, that has now been resolved, if you find your replacement case is also fraying please do not hesitate to contact our Customer Support team via support.zagg.com

Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

Worst case I’ve ever had

My gear 4 case is fraying and after 2 weeks went back to Carphone warehouse and it’s out of warranty and I need to contact the website but it doesn’t come up with British address how am I supposed to get a new cover with the lifetime warranty I actually supposed to have £34.99 for a cover that lasts 2 weeks is a joke anyone know how I can get in contact with a Uk version of gear 4 😱

20. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving us a review, we're sorry to read this has happened to your device. Please contact us via support.ZAGG.com to speak with our Customer Support agents, who are best able to assist you with this matter. The address for the UK registration is www.ZAGG.com/en_uk

Kind Regards, Claire

Bewertet mit 2 von 5 Sternen

G4 Cover Fail..

Bought a new G4 cover at carphone warehouse with my Note S10+ expecting it to be bulletproof for the price. After less than a week fraying at the corners and now 3 weeks later the whole side and front is falling apart...embarrassed to even take my phone out with this third rate cover now ;-(. My previous G4 phone cover broke the latch after a few months of use...starting to see a trend with these guys.

Update: I was sent now a new replacement which is an 'Upgrade' on the original version, the new one has a little plastic bumper now to stop the fraying...suspect this is a common fault!! Good customer service though once the process was started, keep your receipt though!!!

20. Dezember 2019
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Thank you for the review and for reaching out to us via the team email, and we hope you're now able to log into the the website and record your warranty request. Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

Quality of this gesr4 Crystal is poor

Quality of this gesr4 Crystal is poor. Dropped iPhone 11 pro max and screen has cracked. Thought this case was guaranteed protection. Not worth £30 as clearly doesn’t protect. Not sure what warranty actually covers.

15. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving us a review, we're sorry to read this has happened to your device. Please contact us via support.ZAGG.com to speak with our Customer Support agents, who are best able to assist you with this matter.

Kind Regards, Claire

Bewertet mit 2 von 5 Sternen

Gear4 Piccadilly iPhone case from Carphone Warehouse.

I bought three Gear4 cases in July but one had failed by November. The sides separated from the main case.
I have never seen that occur before, even on cheap cases and this one cost £29.99!
Carphone Warehouse advised that a warranty exchange could be obtained on the Gear4 website.
That actually entails paying £9.99 for postage to get the new case then another postage fee to return the old case back to America, or suffer a charge of £29.99 if it’s not returned.
I’m not impressed with the idea of probably paying half of the cost of the case to replace what is a defective product.
I won’t be buying another Gear4 product and will avoid Carphone Warehouse in the future.

12. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving us a review Paul, we're sorry to read this has happened to your case, please would you email us via Gear4Team@ZAGG.com with more detail so we can investigate this further. Kind Regards
Claire

Bewertet mit 2 von 5 Sternen

Dont trust gear4

Ive had my gear 4 case for around 2 months now first time ive dropped my phone and the screen is cracked thanks GEAR4 i will be trying to contact you in relation to compensation towards my now faulty iphone 11

11. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving us a review Mitchell, we're sorry to read this has happened to your device. Please contact us via support.ZAGG.com to speak with our Customer Support agents, who are best able to assist you with this matter.

Kind Regards, Claire

Bewertet mit 2 von 5 Sternen

Had my samsung 9+ case for

Had my samsung 9+ case for
year now .. but all the sides and bottom have now split .I returned to CPWhouse were I bought it they referred me direct to gear4 .. but I cant seem to find a direct link to raise my issue but been a great case up until now does the job

7. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving us a review Mrs Howarth, we're sorry to read this has happened to your case. Please contact us via support.ZAGG.com to speak with our Customer Support agents, who are best able to assist you with this matter.

Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

Zero Customer Service

I have tried, without success, to contact Gear 4 for a long time now regarding my Gear4 iphone case carrying a "lifetime guarantee"
The clasp broke several months ago and the case became very shabby looking quite quickly. Gear 4 have not responded at all and the retailer, Carphone Warehouse, where I paid £34.95 for the case, dont want to know.!!!

5. Dezember 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Hi Chris, thank you for leaving us a review here, we'd like to investigate why you've not had a response from other methods of communication to us, please would you contact us at Gear4Team@zagg.com quoting CS3019 and let us know more so we can investigate further?

Kind Regards, Claire

Bewertet mit 1 von 5 Sternen

Worst case I’ve used yet.

I’ve had the Piccadilly case for my iPhone 11 for just over a month. I dropped from 3 feet while getting out of the car. The screen and case both cracked. It’s a $350 mistake to trust this brand.

30. November 2019
Bewertung ohne vorherige Einladung
Gear4-Logo

Antwort von Gear4

Thank you for leaving a review Bayleigh, So sorry to hear our product isn’t meeting your expectations. We’d like to try and resolve this with you. Please contact our Warranty Team at support.zagg.com as they can best assist you with a replacement.

Kind Regards, Claire on behalf of Gear4

Bewertet mit 1 von 5 Sternen

Both myself and my friends have had 2…

Both myself and my friends have had 2 cases (Oxford Eco). After only 4 weeks all 4 of the cases have become badly frayed. Considering how expensive the cases are, the quality is very poor indeed.

12. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Hi Kevin
Thank you for the review, customer feedback helps us as we strive to improve our products. Would you please contact us via Social Media, quoting reference CS3017 as we'd like to know more about the issues.
Kind Regards
Claire

Bewertet mit 3 von 5 Sternen

Dropped iPhone XS Max on back with…

Dropped iPhone XS Max on back with Gear4 case on, and back of phone spider-cracked. Had dropped it previously, and case had protected phone. Not sure if there would be a product better than Gear4, but disappointed phone did crack with this case.

9. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Hi Robin

Thank you for leaving us a review, and we appreciate the opportunity to protect your phone. So glad we had you covered but sorry we've not had your back on the latest drop. Would you please contact us via social media quoting CS3016 to tell us more about the case?

Kind Regards
Claire

Bewertet mit 1 von 5 Sternen

Disappointing quality

Both my husband and myself got these new gear4 cases with our phone upgrades in Carphone Warehouse. So disappointed that both of our cases have split down the edges and we haven't even dropped our phones. Such bad quality for the price of them. Wouldn't recommend.

6. November 2019
Bewertung ohne vorherige Einladung
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Antwort von Gear4

Good Morning Sharon. would you please contact us via Social Media quoting CS3015 as we'd like the opportunity to investigate these faults further.
Kind Regards
Claire

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