Ashley Huff was able to make an excellent repair to restore the car's roof paintwork to its original appearance, after suffering from the effects of bird droppings. He also treated the bonnet which ha... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent service, after a car accident my passenger door needed replacing. Contacted gardx about having the door recoated. Alan contacted me to come out to the house and the job was done there and t... Mehr ansehen
After I had an accident with my car, I needed to have the GARDX treatment reapplied. I was very fortunate to have a lovely gentleman Ashleigh come out to help me.He was extremely friendly, professio... Mehr ansehen
At £800, this is an expensive policy for something which only covers the most minor of damage. A claim for three small scratches took hours of my time, as I found the Customer Portal to be unnavigab... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2003, GardX continues to expand globally, with our Protect, Engage and Assure brands supporting the growth aspirations of over 3,000 active partners across 42 international markets. Following two decades of growth, the founding principles of our family business still remain unchanged. We’ve built our business thanks to people from the industry. Delivering products and solutions for the industry. With a guarantee that every part of our business was born to support the success of the dealerships we partner, and the satisfaction of the customers they support.
Kontaktinformationen
Lake House, 2 Port Way, Port Solent, PO6 4TY, Portsmouth , Vereinigtes Königreich
- 01243939349
- info@gardx.co.uk
- www.gardx.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent product
Excellent product, water runs off very easily after rain/washing car. Also very easy to remove bird droppings/flies from paintwork.
Avoid GardX at all costs - total scam!
I took out a GardX Cosmetic Insurance policy thinking it would give me peace of mind for minor scuffs and dents. I sent them photos of a a small scuff and tiny dent on my bumper. They confirmed it was covered and said Smart Repair would contact me in 5–7 days. Ten days later, I had to chase them and was told it couldn’t be repaired because I don’t have a driveway. Instead, they offered £200 off a body shop repair – but the quotes came back at around £900 for what was supposed to be a “minor” fix.
I then arranged with a friend to use their driveway and called GardX again. They said no problem and booked me in for 14 November – more than a month away. Then, out of nowhere, I got an email saying my repair was “too severe” and now wasn’t covered at all.
This is after first saying it was covered, then saying it wasn’t because of my driveway, then agreeing it was fine when I found a driveway, and finally rejecting it altogether after wasting weeks of my time.
They hide behind technicalities in their T&Cs and constantly shift the goalposts to avoid paying out. In reality, they’ll do anything to wriggle out of a claim.
Do not waste your money with GardX. Their policies are misleading, their customer service is appalling, and they will leave you with nothing but frustration and an empty wallet.
By all accounts this is a good product…
By all accounts this is a good product but was poorly applied by Lookers Kia in Stockport. The inside of the car had not been cleaned prior to the application of GardX and some panels had been missed completely.
They try to reject your claim any way…
They try to reject your claim any way they can.
Not that impressed with it if I have to…
Not that impressed with it if I have to be honest don’t think I would ever recommend this to anyone I class a friend
Outstanding Service from Giselle Shepherd
Outstanding Service from Giselle Shepherd
Had a puncture and needed a tyre replacement authorised. Giselle Shepherd at GardX made the process quick and stress-free. Friendly, professional, and incredibly helpful—she’s a real asset to GardX.
The look of the interior and the…
The look of the interior and the exterior have a nice finish. Hope it lasts.
Absolutely not worth the hassle
Absolutely not worth the hassle, communication is next to impossible, you are almost certainly not covered by them and they won't tell you this until you've performed like a circus animal taking pictures of your car. Do not waste your money.
If you don't own a smartphone don't take out a Cosmetic Maintenance Plan with…
I have had 3 Cosmetic Maintenance Plans with this company covering 3 vehicles. Finally tried to make a claim under the plan. I couldn't as a claim requires the inclusion of at least 2 photos of the damage and I don't need, want or own anything capable of taking photos. Neither do any of my friends. I used the GardX site to ask for their help but, 7 days on, have not received a reply.
IF YOU HAVE NO MEANS OF TAKING DIGITAL PHOTOS DON'T WASTE YOUR MONEY ON THIS PRODUCT
Absolutely amazing company.
Absolutely amazing company.
Within 30 days of my accident My insurance was paid and I was driving my new car.
An amazing team of people who go the extra mile for you.
Excellent quality and good price for…
Excellent quality and good price for the products.
Great product
GardX paint finish applied to new car straight from the dealership. Hassle free for me - so 5 stars - but the associated paperwork was excessive - so 4 stars overall.
No refunds
I purchased guard x paint maintenance plan and wheel protection plan at a cost of nearly 900 pounds in June this year I inquired today about cancelling the plan as I'm selling the car I was told that there was no refunds payable the dealership I purchased the plans through did not explain that you don't get a refund if you cancel so I have lost a lot of money I would not purchase this plan again nor do I recommend anyone take out this sort of maintenance plan.
warning for buyer
I’m extremely disappointed with the way my request has been handled. The case was closed without resolving my questions, despite me clearly providing a response . This lack of communication and support makes the whole process unnecessarily frustrating.
It should not be this difficult to get straightforward service from a large company. Closing tickets without resolution and forcing customers to chase for basic information creates a very poor experience.
All I needed was clear guidance before visiting a service center, along with confirmation of weekend availability and a contact number. Instead, I’ve wasted time repeating myself. This is unacceptable and needs serious improvement
Excellent easy experience
Excellent easy experience. Highly recommended, very supportive company.
Small stone chip on the front of my…
Small stone chip on the front of my brand new a6 avant paid nearly £600 for paint and wheels cover with Gardx informed gardx of problem with the stone chip, one of their so called repair specialist came out to carry out repair at my home was here about 10 minutes and just dabbed a bit of paint on the chip and said that's the best he can do I informed him that I was not at all happy with the job he had done and told him that I would not sign his job sheet he rang his boss and told him about the situation and his boss said polish out the paint repair he had just done and then he was to leave it as it was and leave my house I told him not to touch the car again, so he got in his van and left .
Do not use this company for your paint and wheel cover under an insurance policy on any vehicle very poor service.
I have never used those chemicals but I…
I have never used those chemicals but I feel the kit wasn’t complete , please add tyre sheen and dash spray for the customer other than that you doing great thank you
They were very good and professional…
They were very good and professional with good customer service
Seems ok, no complaints so far
Seems ok, I guess the proof of the pudding is in the eating, won’t know until it has been on a while. Depends how well it was applied too!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








