GardX Group Bewertungen 

Had a gentleman called Alan Davies who came out to me today . He was punctual and did a great job !
He offered me great advice and was very polite .

Much appreciated!

Terrible service. They take weeks to reply to emails and calls and further weeks to agree a repair. Then the fun starts they just do not attend to repair. They are real cowboys is a disgrace how they charge so much and avoid repairs at all costs. Dont use this company.

Alan came to our home today excellent job - very professional offering-

Thanks again

I had the GardX GX2 coating applied to my BMW, thinking it would provide long-term protection.
Unfortunately, after only 8 months, a bird dropping caused permanent etching on the paintwork. The product simply did not perform as advertised.
To make matters worse, their claims process is terrible. Their online portal is faulty, and after waiting 5 days for a response, they issued a "Final Response" (Ref: UGV SYT-02664049) rejecting the claim. They blamed me for not removing the dropping "fast enough," which makes their
"lifetime guarantee" completely worthless.
If you have to wipe the car every second for the coating to work, then the coating is not doing its job. A total waste of money. Stay away.

The car has kept its shine including the wheels, and comes up so well when valeted

We have been waiting over a week to get our alloy wheels repaired but despite promises of “we will get back to you “ no one has
I wish we had gone with autoglym a British company who I have never had a problem with.
It is disconcerning when an American voice comes over the phone!
How on earth can they authorise a repair for here in the Uk?

I took out the Gardx policy with Kia Braintree when I purchased my car , but then found that they hadn't applied it to the vehicle. I contacted Gardx they promptly made a appointment with myself to apply Ashley washed and applied to my car inside and out . Ashley done a amazing job took his time was very polite helpful and done a fantastic job my car looked like new. Thank you would definitely recommend this company and product.

I had GardX applied to my new BMW X5, which was a new experience after many previous cars without it

I had an issue with the windscreen with lots of spots/ stars. BMW at first were not interested and directed me to GardX. Their Rep Ashley Huff came to inspect my car at home, spent a long time cleaning and inspecting the windscreen, only to conclude that there were issues with the actual glass. After referring his views to BMW they immediately agreed to change the screen - which is now so much better. The GardX treatment is great as even though i can see the dirt on my car after the heavy rain & sleet last night it still looks really clean and bright. Ashley was very professional and was clearly very experienced - thank you

Awful customer service ignore/never respond to emails. And either the product is cr*p or the dealerships alleged valeters failed to apply Gard X correctly as after only 4 weeks its clear the coating isnt doing what it should and hasnt been applied properly or its just not good enough. Being a former valeter myself for a car dealership and used
Similar products i know the process and how it should be .
Having contacted gard x they have ignored me so not happy at all.

The process of claiming was very easy and the job was carried out on time and the work was excellent and quick.

Fantastic service from start to finish from GardX special thanks to Alan who was absolutely fantastic

Alan did my car today was very provisional took care in what he did and this service I received from guard x from start to finish was excellent

Very good product.
Does what it says, leaves a coating on your car paint
Which dispels water quickly after washing.

Do NOT waste your money on buying a GardX Cosmetic Repair insurance with your car dealer.

GardX will demand countless photos and retakes, I must have Emailed/posted about 20 ….an obvious delaying tactic to put you off proceeding with your claim !

In their policy there is absolutely NO mention that the
" under 30cm length " allowance for scrapes actually changes if you have 2 scratches

Unbelievably they consider the combined length of any separate scratches plus the distance between them as the length of the damage …... Unbelievable !
Consequently they won’t cover ANY bodywork repairs at all.

STEAR CLEAR

Very unimpressed with this company. In August 2025 I took out a Cosmetic Maintenance Plan for 3yrs (£399) and a Ceramic Maintenance Plan for lifetime (£649). At the beginning of April 2026 I am now trading in the vehicle and find that there is no partial refund available and I shall lose over £900. This is both unfair and unreasonable. I should like to warn others about signing up to similar policies

Fantastic service from start to finish. Arrived on time, removed all stains quickly, and shared great advice on maintaining my interior. Very knowledgeable and helpful—thanks, Alan!

Great Products. Gard X conserve is easy to use and keeps the car glossy with very little effort.
Good company to deal with.

The care products are of a high standard, providing a range of quality options to care and clean my Audi. These make it simple to maintain a clean vehicle, inside and out. I would recommend Gardex to maintain a warranty standard.

Lynsey was amazing with my claim . So very helpful, friendly and nothing was too much trouble . I Tried to sort on portal and email but was getting no where fast. Lynsey sorted my problem within 10 minutes . Excellent service , thank you

I have benefited from prompt and flexible service in regards to organising my car’s cosmetic repairs.