FYFO | Fit Your Feet Online Bewertungen 

101
TrustScore 4 von 5

3.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Swift delivery Unfortunately shoes wrong size and being returned for an exchange for bigger size.hopefully swift process again

Bewertet mit 5 von 5 Sternen

I found Fyfo quite by accident. The site was very easy to use and the prices keen - particularly like the photo magnify - allows you to get a close look before ordering that was a mahoosive help in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought 2 pairs of shoes here, arrived quickly, all in order. One pair had o be returned after 4 months as they were getting leaky, a manufacturing problem. Martin and Monica were very helpful and pa... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Placed order & paid online, received no correspondence whatsoever to confirm my order. 3 days later I received an email advising 1 of the items I had ordered was out of stock, even though it stated... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

Based on 20+ years of expertise in the footwear industry, FYFO (Fit Your Feet Online) has grown from a small family-run business into a leading independent footwear retailer. We are dedicated to providing a comprehensive selection of shoes for men, women, and children, with a special focus on hard-to-find sizes and comfortable fits. We offer a diverse range from everyday essentials to specialist outdoor gear. We stock top global brands including Clarks, Skechers, Hush Puppies, Merrell, and Vionic. We pride ourselves on being "the destination for every foot," offering a wide variety of wide-fit options (E and EE), half sizes, and large men’s sizes (UK 13–15). As a technology-driven, research-focused company, we leverage innovative solutions to ensure a seamless shopping experience, competitive pricing, and fast delivery. We partner with brands that prioritise environmental responsibility, whilst we offer our own "FYFO" signature line, hand-picked by experts. At FYFO, our mission is to fit your fashion aspirations by delivering the right products at the right time. Whether you’re looking for seasonal style or practical comfort, we’ve got you covered.


Kontaktinformationen

3.8

Gut

TrustScore 4 von 5

101 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.8

Alle Bewertungen

(101)

13 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Poor service

I ordered a pair of shoes that I was desperate for.
I waited quite a while only then to receive an email from PayPal saying FyFo had refunded my money but still to this day I haven't heard a word fro FyFo to say my order is now not available and I would get a refund, I've heard nothing and if it wasn't for PayPal I'd still be waiting on my delivery.

22. Juli 2016
Bewertung ohne vorherige Einladung
FYFO | Fit Your Feet Online-Logo

Antwort von FYFO | Fit Your Feet Online

Hi Tracey,

I am very sorry that we have not been in contact sooner. If you could please email sales@fyfo.co.uk we can look into this matter for you. I apologise for the inconvenience caused to you.

Kind regards,
FYFO

Bewertet mit 2 von 5 Sternen

Upset ordered some shoes that weren't even in stock!

Ordered a pair of shoes, didn't say they were out of stock. Money was taken out of my account. Five days later received an email to say I couldn't have them as they weren't in stock!

Disappointed I really wanted the shoes and thought I'd finally found a pair of them.

2. Juli 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ruby shoo

Very quick delivery would use and recommend again great

20. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Really quick delivery. I needed to exchange my item for another size and I received the exchanged item within a couple of days of me returning the original.

9. Juni 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Was very impressed with the quality of my item and the speed of delivery. The price was very impressive aswell. Highly recommend

10. Mai 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Allowed orders for out of stock items

Ordered 2 pairs of shoes totally just under £100, received an order confirmation email but a week later still hadn't received a dispatch notice. Contacted the company who sent me 2 emails, the first stating that they had received the items back and refunded me as I requested.........I certainly hadn't I wanted the shoes! The second stated that there was a glitch in the system which meant out of stock items were showing on their website and they apologised. Looking at other reviews this 'glitch' happens often! Both pairs of shoes are still showing as available on their website!
There has been no problems with the refund but I'm not happy with receiving an email blaming me!

25. April 2016
Bewertung ohne vorherige Einladung
FYFO | Fit Your Feet Online-Logo

Antwort von FYFO | Fit Your Feet Online

Hi Emma,

We are sorry you are disappointed in our service. We have been having issues with our system that we are still in the process of fixing so yes listing items that are out of stock has been happening. We are fully aware of this situation and are trying our best to resolve it as quickly as possible. We understand this is not your fault and apologise for the inconvenience caused to you.

Kind regards,
FYFO

Bewertet mit 2 von 5 Sternen

Unfortunate

Placed an order, funds left the account, no further communication about order or shipping until email arrives stating out of stock. I did get a refund but this just shouldnt happen. Won't use them again

10. April 2016
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good customer service

Ordered some shoes via the internet. Pay,net was taken but as it happens, they were out of stock. I was rapidly refunded with a very apologetic email. So can't fault the customer service. Just disappointed that times that are not available are shown as in stock on the website

21. März 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

FYFO Vionic trainers

I've worn my trainers everyday since they were delivered last week as they're so comfortable! I'm really pleased with how trendy and attractive they are and my sore flat feet are much improved!

16. März 2016
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Selling products that are not available

I ordered some shoes but only found out that they were not being sent when the payment was returned. I think this is the second time this has happened with different products.

11. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish company

Seriously - this company is one to avoid.

Their website advertises lots of branded items - but they don't actually have stock of any of these items - they will quite happily take your payment though - and then hold on to it before bothering to tell you that they don't have the stock (there website claims they do).

There's something incredibly fishy about a company that practices like this - either they do have stock or not??

If they are just a front end website for a fulfilment company, then fine - but they need to be upfront about that being their business practice - which they aren't.

My recommendation would just be to avoid FYFO at all costs - there are companies out there who have clear and transparent business methods - best spend a couple of extra pounds and have piece of mind.

15. Dezember 2015
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Don't buy presents from here

Product is good and delivered in time stated. Although this is the case the package states on the outside what it contains. So much for that present idea which my partner signed for! Don't know any other company that does this! Won't be buying any other presents in the future from here which is a shame as delivery and price is okay.

23. Dezember 2014
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

3 orders cancelled as nothing in stock and no communication, awful company

I ordered a pair of vivobarefoot shoes for my son for school, I'd been looking at a pair of nearly new ones on eBay and was happy to pay whatever it took because I just couldn't find them anywhere in his size but when I found these ones I didn't bother bidding on the others. I'd paid for 1st class recorded delivery but 3 days later got an email saying they were out of stock. I was very annoyed as I'd missed or on the pair on eBay by this point! So giving then the benefit if the doubt I ordered another pair in same size but a different colour and also the cookie I'd originally wanted in the next size up ready for when his feet grew. Again I received an email saying the bigger size were out of stock but they'd posted the smaller size. Again I'd paid for 1st class recorded delivery but 5 days after the email from them I still havent received the shoes. I rang today and was told they'd ring me back within half an hour, 1.5 hours later I'm still waiting and they are not answering my calls! All I want is to be told of something is out of stock abs be refunded instead of being lied to about it.

6. September 2014
Bewertung ohne vorherige Einladung

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