Futurestay Bewertungen 

43
•
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

After crunching the numbers, this seemed like a way to reduce costs to my guests while keeping more money in my pocket. NOT! Futurestay FORCES you to charge your guests $25 per reservation for damage... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Dani and Leo are amazing to work with. I had an issue with something that got escalated quickly and was handled with ease, all with seamless communication. Appreciate this team!!

Bewertet mit 5 von 5 Sternen

Danica was really helpful and friendly when I reached out with my inquiry. She made the whole experience easy and pleasant. I really appreciate her help!

Bewertet mit 5 von 5 Sternen

My onboarding experience with AJ was great much better than I've had in the past with other apps and their support staff. I think this is going to be a great experience and an addition to my busines... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen
  2. auch in
  3. Softwareanbieter

Vom Unternehmen geschrieben

Futurestay is an all-in-one automation dashboard that connects vacation rental supply to channels like AirBNB, VRBO, and Booking.com. Futurestay Smart Connections are built to solve today's challenges of instant bookings & OTA distribution by seamlessly automating all the pieces of a booking process. Futurestay works with your existing technology or replaces it altogether, to automate your business tasks.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

43 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(43)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

After crunching the numbers

After crunching the numbers, this seemed like a way to reduce costs to my guests while keeping more money in my pocket. NOT! Futurestay FORCES you to charge your guests $25 per reservation for damage insurance. At the low end of the price scale and short stays (1-2 nights) where I am competing, this totally offsets the 15.5% Im paying to Airbnb. So I would have to RAISE my rates to make as much using Futurestay?!? And they don't tell you it's mandatory until you're way into the process. NOPE.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Onboarding

My onboarding experience with AJ was great much better than I've had in the past with other apps and their support staff.
I think this is going to be a great experience and an addition to my business thanks AJ

16. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

AJ was a pleasure to speak with…

AJ was a pleasure to speak with regarding my questions. He made sure I understood clearly what he was explaining. I am big on customer service and he definitely earned a 5 star.

3. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helpful Listing Optimization

Today we reviewed Futurestay's optimization report of my Airbnb listing. It was very helpful and specific in understanding what I could change/improve to get more viewings and conversions on my listing.

2. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not expect an accurate or timely order

After almost 2 weeks, my order had not been updated. It was still showing shipping label created. I reached out. Customer Service responded that they were looking into it. After almost a month I finally got the product. But never received the puzzle that was supposed to come with it. Reached out to Customer service again. No response so far. Have not had Customer service this bad in a very long time. Can’t tell you if the product works. But I’m guessing since the Customer service doesn’t, it probably doesn’t either.

30. September 2026
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Hi Cindy. Roberta here from Futurestay. I think you may have us confused with another company. We are a software company for Short Term Rental hosts.
If you have a Short Term Rental property and are either looking for software or have been in touch with our team regarding software and are not getting responses, please reach out to me directly at Roberta@Futurestay.com.

Bewertet mit 1 von 5 Sternen

unable to find transparency about serious concerns

I'm unable to find any transparency or straightforward answers to questions I have, so I'm SCARED to create an account based on what customers say about over-control of listings, poor transparency & lack of customer service, or whether anything has changed to resolve these issues.

20. Juli 2026
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Hi Meredith,
We've searched our database and can't find an account or inquiry from you. We attempted to get more information through Trustpilot, but they were unsuccessful too.

We want to clarify that we take transparency and customer support very seriously. Based on your review, you have not created an account or interacted with our team directly. We have made significant updates to our platform and service over the last 3 years, and we invite you to reach out to our support team directly at Service@Futurestay.com so we can answer any specific questions you have and show you how we operate today.

Bewertet mit 5 von 5 Sternen

Leo was fantastic!

Leo was fantastic, we worked together to see how we can migrate properties to another airbnb account in order to get access to the free trial. We even researched discount codes together to see which would be the most beneficial for our clients. Thank you- we will be bringing you more clients!

2. Dezember 2025
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Thank you for your 5-star review and kind words about the team - we love to hear how our staff members and their approach to providing great service make a difference!

We strive to provide the best possible experience throughout our product and service. As always, please feel free to share any additional feedback or suggestions on future enhancements with us at Service@Futurestay.com.

Thanks for being a Futurestay advocate, and for sharing how Leo has helped you in your STR journey!

Bewertet mit 5 von 5 Sternen

SOLUTION ORIENTED TEAM

I had an unusual problem that needed a resolution. The Futurestay team presented an agreeable solution and implemented it. My experience with Futurestay had been very positive. I'm looking forward to our continued partnership.

14. März 2025
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Hi Angela,
Thank you for the kind words. I loved the out-of-the-box solution the team presented for your account, and love to see how their treatment of our hosts as individuals (rather than account numbers) makes a difference in their lives and ability to succeed in the Short Term Rental industry. Roberta

Bewertet mit 5 von 5 Sternen

Knowledgeable and willing to help

They have a process to meet their customers needs. I was totally stuck with developing my web page and did contact Futurestay.com and Leo did answer all my questions and give me guidelines. However, since this was my first time I had to contact them again and was so lucky to get Leo again and he did lead me through the whole thing. Very professional and patient so now my page is online and everything working well. Thanks

10. März 2025
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Thank you for your 5-star review and kind words about the team - we love to hear how our staff members, and their approach to providing great service, make a difference!

We strive to provide the best possible experience throughout our product and service. As always, please feel free to reach out any time you need help, or would like to share any additional feedback or suggestions on future enhancements with us.

Thanks for being a Futurestay advocate!

Bewertet mit 5 von 5 Sternen

Great staff

All of the staff to whom I spoke were very helpful. They made me feel that my little BnB was as important to them as a huge resort. The details that made my listing better were so helpful and really, quite logical…..I just could not see it.

I will use their recommendations and I hope to increase my business! I really appreciate all the time they spent with me.

11. Oktober 2024
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Thank you for your 5-star review and kind words about the team - we love to hear how our staff members, and their approach to providing great service, make a difference!

We strive to provide the best possible experience throughout our product and service. As always, please feel free to share any additional feedback or suggestions on future enhancements with us at Service@Futurestay.com.

Thanks for being a Futurestay advocate!

Bewertet mit 5 von 5 Sternen

Leo was clear with the objectives of…

Leo was clear with the objectives of the discussion..and explained well every question i raised with him...very knowledgeable indeed!!

looking forward to working with Futurestay when you do launch in the UK...

cheers

22. Juli 2024
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Hi Boon.
Thank you for the 5-star review and kind words on our staff member (Leo). We too are looking forward to our international expansion. Please feel free to reach out to us at Service@Futurestay.com with any questions or suggestions in the meantime.
Roberta

Bewertet mit 5 von 5 Sternen

SEO Optimization = Additional Bookings

Leo is a real expert in designing your STR for maximum optimization. As soon as I made the updates he requested, I received two additional bookings. I am 85% booked for the summer season. I like the step by step instruction and additional support along with notes after our discussion to really capture and formalize our agreements.

23. April 2024
Bewertung ohne vorherige Einladung
Futurestay-Logo

Antwort von Futurestay

Thank you for your 5-star review, and for the kind words about your Account Manager (Leo).

We strive to provide the best experience so you can be successful in the Short Term Rental industry. As always, please feel free to share any additional feedback or suggestions on future enhancements with us at Service@Futurestay.com.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr