Future Shop Ltd Bewertungen 

300
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Purchased from them a few times, this last order a WiiM Ultra in Space grey, with a fair few other items. A Silver one turned up, no biggie but not the colour I needed. Spoke to customer service... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Phoned Future Shop right at the end of the working day and spoke to the wonderful Hezron (apologies if the spelling isn't correct), he literally put the order together whilst we were on the phone, so... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The stand is perfect fit for my monitor audio bronze centre speaker C150. The instruction could do with some improvement showing that the direction of lip should face down. But excellent const... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power C... Mehr ansehen

Unternehmensdetails

  1. Hi-Fi-Shop

Über Future Shop Ltd

Vom Unternehmen geschrieben

Future Shop UK is an online retailer that specialises in the best quality Hi-Fi cables & Home Cinema cables, as well as AV connectivity solutions. We supply only the finest Hi-Fi cables for audiophiles in the UK and Europe.

Future Shop is an award-winning UK based company with with a large customer base worldwide. We are one of the largest and most trusted UK & European dealers for many of the most well-known and prestigious cables and Hi-Fi accessory brands.

We stock the widest range of award-winning Hi-Fi cable brands, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your desired cables the same day, with options for guaranteed next day UK delivery.

At Future Shop we pride ourselves on providing outstanding customer service underpinned by our expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any product you have purchased from us, then simply return it to us for an exchange or a refund within 60 days (excludes special-order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop, and we hope that they recommend us to friends, colleagues and family.

Our industry-leading technical advisors and customer service executives help customers to navigate the plethora of cable products available to ensure they choose the right product, at the right price, for their individual needs. This does not mean up-selling the most expensive cable at every opportunity, it means gaining an understanding of our customers’ unique setup and what they hope to achieve before matching their equipment and desires with a cable that delivers an appropriate performance and price. There are several factors that we may take into consideration:

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

300 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(300)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Sublime service

Sublime service
first order from this company the cables were perfect packaged well and the service was nothing short of sublime

no hesitation in recommending futureshop for all your cables

11. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great

Great, have purchased quite a bit of stuff from them the last year or so and have never been disappointed. Good prices and extremely fast delivery
Thank you.

10. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

In four years I made 20 transactions …

In four years I made 20 transactions through FutureShop. I bought the products with stoPt. In the last two orders, I kept them for 1.5 months and then they sent the products incompletely and I received 04,03,2017 products still did not reach the elite 20 times. I do not want to do it I have been 5 months and I am very victimized
As usual, shopping mails picked up in front of me no tracking, but this time I did not send the victims and I am definitely not buying from Future Shop
I do not recommend you friends

3. August 2017
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

overpriced

Just bought some certified hdmi cables
Found on another site same cables at almost half the price.

Feeling very annoyed and ripped off.

Jw

11. Mai 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super service

Used this company for the first time to buy some HDMI cables. After seaching for cables, decided to go for Audioquest Pearl. Looked at reviews for sellers and went to Futureshop. Ordered on-line. Great comms and the leads arrived the next day

9. Januar 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding Service Every Time!

Great service, very friendly staff who take time to talk to you. The are very knowledgeable about their range of products which isn't something you can say about many other retailers. I have ordered from Future Shop five times over the last two years and the items have been delivered within 48 hours every time. Keep up the good work.

23. April 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pathetic

I ordered an item from Futureshop that was described as in stock. As it turns out it wasn't. On two occasions I have tried to order from Futureshop and on both occasions exactly the same thing has happened - an item described as being in stock isn't. This wouldn't be an issue except they are refusing to acknowledge that I have now cancelled the order. Their desperation to hold onto my money is pathetic.

30. März 2016
Future Shop Ltd-Logo

Antwort von Future Shop Ltd

Dear Mark, thank you for taking the time to leave your review. Most orders received are shipped the same day as we keep thousands of items in stock. The cables you ordered were special order items. As advised, we usually ship these within 5 working days . I am sorry this time scale was not acceptable to you. We actioned your refund via PayPal within 24 hours of receiving your email. I apologise for any inconvenience caused.
Regards. Adam

Bewertet mit 5 von 5 Sternen

I am impressed

My order was currently out of stock, I was for free upgraded to a better item, only 3 days later I recieved my upgraded order (from UK to Denmark). VERY GOOD and QUICK SERVICE. I'll be back!! :-)

5. September 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

excellent

Good quality. Delivery was very swift. Seller is excellent. Service was outstanding. Thanks.

25. April 2015
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Say payment was rejected but money still taken from bank

Placed an order over the weekend. Went to pay but their website/payment said there was an issue with my card and to try another one. Contacted the bank only to be told the payment has been referred and is waiting for the merchant to respond. Futureshop say no money has been taken and it's my banks fault.
Hopefully will get my money back soon, but will not be using or recommending them in future.

24. Februar 2014
Bewertung ohne vorherige Einladung
Future Shop Ltd-Logo

Antwort von Future Shop Ltd

Customers Credit Card was not authorised by the card issuer therefore no payment has been processed and no funds have been debited. We have sent evidence to the customer clearly showing no payments have been debited from the card. Customer needs to resolve the issue with the bank. We process thousands of transactions from customers and we have had no previous instances of this nature.

Bewertet mit 5 von 5 Sternen

Outstanding!

I've bought a few speaker cables from Futureshop, and one of them came with a minor flaw, it was out of phase. I contacted Futureshop and emailed with a guy called Adam. He asked me to ship it back to the UK (i live in Denmark). Futureshop refunded the cost. I know the law says they have to, but how many companies do you know, who actually do that?? A week after sending it off, i had the cable back. That's fast imo.

Major kudos for a company with great products, great prices, and seldom seen customer service. Highly recommended!

21. Oktober 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company Great Pricing

Brilliant company, bought a few items from them over the last 18 months (Wireworld 6 and 7 Ultra violet HDMI cables, QED reference aerial cables).
Really helpful and friendly staff, keep it up.

22. August 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

fast and reliable service

i have been purchasing products from Futureshop for the past year and all shipments arrived fast and as described. good service with competitive prices

23. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A wide range of quality cables delivered within a short time.

I was looking for award winning hifi cables but didn't find in my town. Then I stumble this online shop offering quality products meeting my needs. The delivery and paying options looked good as well. Within 5 working days I received my packet (it was an EU delivery). Fine products, correct administration, quick delivery: recommended to anyone.

7. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

SIMPLY DOES WHAT IT SAYS ON THE TIN

the service was great ! fast with good communication. The site is easy to navigate and i'm sure you will find all you want and need there.... Delivery and packaging was first class on all orders placed and to my surprise came the very next day.... this outfit is highly recommendable and a joy to deal with ...simply put it does what it says on the tin figuratively speaking of course.

6. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Online Shopping As It Should Be

What can i say, i ordered one day and received the item the next day. The website is easy to navigate with a massive selection of goods to choice from, what more could you ask for?

6. Dezember 2012
Bewertung ohne vorherige Einladung

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