Futons 247 Bewertungen 

370
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was sleeping on a soft mattress on an electric adjustable bed when I got a bulging disc in my lower back. Even with physio I was in pain each morning. The monk roll has allowed me to continue sleep... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was searching around for where to buy a high qualify futon. When it arrived, it was amazing quality, I was honestly pleasantly surprised. I was a slight hassle and wanted to swap my futon for a th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contact... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our new futon is amazing - we have it on tatami mats and have added a woollen topper for supreme comfort - and we are sleeping so well. It is rolled up at weekends so we can enjoy the spacious feel... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. Bettenfachgeschäft
  3. Futongeschäft
  4. Kiefermöbelhersteller
  5. Sofageschäft

Über Futons 247

Vom Unternehmen geschrieben



About Futons 247

Futons 247 is the internet trading site of The Futon Shop Limited. We are a family company, based in Plymouth, Devon, and have been working with futons and sofa-beds since 1994.

We offer a large range of futons and futon mattresses plus tatami mats and sofa-beds from Danish brands Innovation Living and Karup Design. We can deliver our products throughout the UK and back it up with a commitment to customer service.

Our Mission

Our company has 3 main aims: quality products, amazing service and great value for money! Our aim is to focus on the traditional aspects of futons and we work hard to ensure that all of our products are a high standard. We want our customers to get many good years out of their purchase and to tell all their friends too!

Shop at Futons 247
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Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

370 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(370)

57 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Professionals☺️

This company was friendly & professional from start to finish. And futon is like sleeping on a cloud, I love it & I am enjoying the best sleep I've had in a long time. Highly recommended, thank you ever so much🙏

29. Januar 2025
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Antwort von Futons 247

Hi Amanda,
Great to hear you're getting some good sleep!
Thank you for 5 stars,
Ellie

Bewertet mit 5 von 5 Sternen

I have ordered 2 different mattresses

I have ordered 2 different mattresses, one for a sofa-bed and one for a bed from Futons 247 in the last 4 years and each time, the communication was excellent. Peter answered my questions and followed my requests. They delivered on the booked day. I am very pleased with my purchases, the mattresses are of excellent quality and craftsmanship. Thank you very much!

29. Januar 2025
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Antwort von Futons 247

Hi,
Thank you for writing such a thorough review - it means a lot to us! We hope you enjoy your purchases for years more to come.
Best,
Ellie

Bewertet mit 5 von 5 Sternen

Kind friendly service

Kind friendly service, actively took an interest in my purchase. Also the company chased the delivery service on my behalf & kept me up to date with all information

29. Januar 2025
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Antwort von Futons 247

Thank you for 5 stars, Jaki!

Bewertet mit 5 von 5 Sternen

Happy with the tatami mats and futon…

Happy with the tatami mats and futon mattress; thanks Peter! The mats help absorb heat during the night, which otherwise gets trapped when the futon is directly an the wooden floor. Perfect combo :)

3. Januar 2025
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Antwort von Futons 247

Hi Paul - we're thrilled to hear you're loving your tatami/futon combo. And thank you for taking the time to leave us a review.

Bewertet mit 5 von 5 Sternen

Hands down easily the best customer…

Hands down easily the best customer service I've ever experienced from Peter. Comunication, help and advice has been excellent all the way through. Brilliant company and gorgeous Grab! I first contacted Futons 24/7 about the Grab more than several years ago but only now in a position to purchase. Each time I made contact Peter's commuication has been superb. Thank you very much indeed!

3. Januar 2025
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Antwort von Futons 247

Wow Sue - what lovely words! I'll be sure to pass them onto Peter who will be thrilled to hear what you have to say.

Bewertet mit 5 von 5 Sternen

Peter excels in customer service

Peter excels in customer service. Great experience and I love the new mattress. Would definitely recommend and will be buying from them again!

3. Januar 2025
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Antwort von Futons 247

Hi Jo,
Thank you for your kind words regarding Peter - I'll be sure to pass them onto him. Your recommendation is greatly appreciated.
Best,
The Futon Shop Team

Bewertet mit 5 von 5 Sternen

Excellent staff and product

Peter at Futons 247 was so incredibly helpful. He answered all our questions and assisted us to make sure delivery went smoothly. The mattress itself is extremely comfortable and cozy. Highly recommend!

13. Dezember 2024
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Antwort von Futons 247

Hi Karli,
Wow - what kind words! I'll be sure to pass your lovely feedback onto Peter. I'm positive he'll be thrilled to receive such a sincere review.
Best,
Ellie

Bewertet mit 5 von 5 Sternen

Well made UK made Futon

We had a problem with delivery not Futon247 fault but it was sorted
The Futon is lovely and would and have recommend this company

3. Januar 2025
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Antwort von Futons 247

Hi Elizabeth,
Thank you for writing such a honest review - your recommendation is highly appreciated.
Best,
Ellie

Bewertet mit 5 von 5 Sternen

I love my Nomad futon

I love my Nomad futon! Great service and lovely quality, has helped my back issues.

3. Januar 2025
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Antwort von Futons 247

Hi Loveday,
Great to hear about your back, and thank you for taking the time to leave a review.
Best,
The Futon Shop Team

Bewertet mit 5 von 5 Sternen

Perfect!

Arrived in good time, in perfect condition. I love my mattress!

29. November 2024
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Antwort von Futons 247

Hi - We love that you love your mattress! Hopefully it'll bring you deep sleep for many years to come.

Bewertet mit 5 von 5 Sternen

Great product

Great product. Efficient service. Timely delivery.

29. November 2024
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Antwort von Futons 247

Hi Ivor - thank you for giving us 5 stars!

Bewertet mit 4 von 5 Sternen

4 weeks to wait :)

I'll say excellent team work, you'll have to wait minimum 4 weeks to be delivered. I love the product, though the natural wood there are some planks that have holes since it's were the branches were growing, so be careful where to assemble them. The instructions are similar to IKEA and love it how simple it is, only visual instruction. Preferably 2 people to assemble, or do it solo. If you do it solo please be careful, take a closer look to the instructions and do check back on every step, DON'T be forceful every piece is like a puzzle you just need to put it back together like Lego.

29. November 2024
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Antwort von Futons 247

Thank you for taking the time to leave such a thorough review - we really appreciate it!

Bewertet mit 5 von 5 Sternen

Great company

Great company, excellent product.
Since our first interaction with them we were given great costumer service from doubts about a furton to the speedy delivery.

Were very happy without futon.

29. November 2024
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Antwort von Futons 247

Hi Eduardo,
Thank you for your kind words regarding our customer service - we really pride ourselves on this.
We hope you enjoy your new futon for years to come!
Best,
The Futon Shop Team

Bewertet mit 5 von 5 Sternen

Natural Wool Futon

It was great to be able to purchase a well-made futon from a small business based in the UK. I chose this futon because it was affordable and stuffed with natural wool - brilliant! It was also great to be able to speak to a real human on the phone too, good customer service and good value.

29. November 2024
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Antwort von Futons 247

Thank you for your kind review Monica, I'm pleased your purchase has gone well and real humans are always here to talk to!
Peter @ The Futon Shop

Bewertet mit 2 von 5 Sternen

Nice futon, shame about the smell

The ordering and delivery of the futon was exemplary, it was intended as a replacement futon for my son. However there is one major problem - it stinks of what l consider to be some sort of chemical. l assumed that this was fireproofing solution although the company deny this and blame the sheep! The futon has to be in use or my son would have nowhere to sleep but we have had to lag it with thick quilts to keep the smell down and these have to be washed frequently which is a pain at this time of the year. No idea what I can do about this but we have purchased futons before and they have never smelt like this.

29. November 2024
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Antwort von Futons 247

Thank you for your review and I'm sorry to hear that you are experiencing an unfamiliar smell with your futon. All our products contain a pure lambswool layer top and bottom and mainly cotton felt in-between (depending on the item), these items can omit an odour when first new in a similar way to most new items of furniture do. Please be assured this can not be a chemical smell and whilst we do not really suggest it is 'the sheep' it will be connected to the natural fillings, which can vary from batch to batch, and will dissipate over time.

Bewertet mit 5 von 5 Sternen

great product and personal service

when I needed to clarify some information, a real person answered my phone call and gave me all the extra info I needed to go back and order a second item. Delivery was as stated and the product was excellent. Love that it was made locally and with sustainable materials

29. Oktober 2024
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Antwort von Futons 247

Thank you for your kind words and review, we are always happy to offer advice on our products to ensure that customers can choose the correct product to suit their requirements, so anyone wishing to do so.....please ask as many questions as you wish!
Please to hear that you are happy with your new futon.
Peter @ The Futon Shop

Bewertet mit 5 von 5 Sternen

Exceptional!

I rarely contribute to online reviews but in this instance I feel I just must.
I am a returning customer to this Plymouth based family-run company and every dealing I have had with them has been professional, courteous and downright friendly; my phone conversations with director Peter Farrow have sometimes run on for several minutes, AND he remembered me and my previous order from 2016, eight years ago.
As to the product, these are simply the BEST futon mattresses and bed-frames that you can currently find in the UK, and well-priced too. Look no further.

4. November 2024
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Antwort von Futons 247

Hi Tim.
Thank you so much for these really kind words and for coming back to us for another futon set, it really is appreciated. This type of review genuinely makes our day!
I do try to remember everyone but it gets more challenging the older I become!!
Thanks again....Peter

Bewertet mit 4 von 5 Sternen

Nice mattress & dependable service

I am quite pleased with the "Cottonsafe Chemical Free Cocoloc Futon Mattress - Firm." It has been used for a couple of months now.
I was expecting it to be a tad firmer, so mattress firmness always seems a bit like clothe sizes -- you never really know if it's going to suit you until you try it! Overall quite satisfied.
I hope the mattress will keep its shape longer than a competitor futon mattress I had previously, as the latter began sagging in the middle after a year and a half. The bane of mattresses is to begin sagging in the middle after a while. I flip and/or rotate my new mattress from Futon 247 every 2-3 days so we will see if it helps with longevity.

11. Oktober 2024
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Antwort von Futons 247

Hi Ian
Thanks for your detailed review, this will hopefully be useful to future customers too. Futons to tend to firm up the more you use them as the fillings compress inside so, in my experience, you should find your Cocoloc futon becomes firmer with age.
Good to hear that you are flipping and rotating your futon too, great housekeeping and will make a difference to wear over the longer term.
Peter @ The Futon Shop

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