We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait t... Mehr ansehen
Standort
Standort wechselnBlackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... Mehr ansehen
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... Mehr ansehen
Having Furniture Village in Worcester is amazing, the best and unique Furniture shop. Very happy for this store, with a big quality and beautiful display of Furniture. The attention, knowledge of th... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, Vereinigtes Königreich
- 01905 674 660
Bittet Kunden um Bewertungen
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The customer service was extremely…
The customer service was extremely helpful and knowledgeable.
The service we recieved was excellent.
The service we recieved was excellent.
Charlie was very friendly and very helpful.
We will definetly be back to the store in the future
Bedroom furniture
Emma , the lady who helped me was very friendly and helpful, nothing was too much trouble
Great experience - James was brilliant.
Great experience - James was brilliant, knowledgable, helpful, patient and not pushy in the slightest. Couldn’t recommend more 👍🏻
Lovely shop
A very pleasant experience
We were helped in store by James Hyland while looking for armchairs. He checked what was important to us eg height of seat etc. and showed us several options similar to one we had seen online but wasn't available in store. We opted for the online chairs and placed an order. James was friendly and helpful throughout and a pleasure to deal with.
Excellent service
Charlie was excellent in showing us the appropriate furniture and demonstrated how to use correctly.
A lovely showroom with helpful sales…
A lovely showroom with helpful sales assistant.
Georgia in Worcester was fantastic such…
Georgia in Worcester was fantastic such great service. Very impressed
Ricardo was extremely helpful showing…
Ricardo was extremely helpful showing us sofas and fabric samples to help us make a decision.
Great staff
Order incomplete on delivery
Order incomplete on delivery. Shelves supplied retrospectively are the wrong ones. Therefore order no fully satisfied.
Communication non existent
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they had correct email address. Now about a month since order still waiting for email. Have had no further updates since we ordered sofa back at beginning of January
The store in Worcester is in a good…
The store in Worcester is in a good location. I have used furniture Village in the past with a good experience. This time was no different. Your sales person was personable and knowledgeable making for a simple and efficient purchase.
Very friendly staff member looked after…
Very friendly staff member looked after us. Good range of choice. Good experience.
Perfect sales without any pressure
The salesman was softly spoken, very patient, we felt relaxed rather than pressurised as in other stores, he was knowledgeable, listened to our needs and showed us many options. A credit to your company.
Charlie Norman was very knowledgeable &…
Charlie Norman was very knowledgeable & likeable explaining the different mattresses so we could understand our options. I would suggest he is a huge asset to the business not pushing the sale at any stage creating a very relaxing atmosphere.
As a consumer
As a consumer, who phoned before, to say that I was coming to the Worcester Store, my experience, was nothing short of superb.
And I mean, superb.
I was met by James, the most helpful, honest, and openly transparent, member of the sales team.
Who showed a complete understanding with my situation, and guided me through all the GPlan options, with a human flare for care, rather than the 'quick buck' sale style.
James, you are a True Star, and a huge credit to Furniture Village.
So, I thank you very much.
And I left a thoroughly satisfied consumer.
Thank you.
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