Friendly, patient and helpful sales staff at the Worcester store! Knowledgeable about the products and listened to my requirements. Great communication on times for delivery. The delivery coordina... Mehr ansehen
Standort
Standort wechselnBlackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB
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Das sagen Bewerter
Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... Mehr ansehen
We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait t... Mehr ansehen
Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, Vereinigtes Königreich
- 01905 674 660
Bittet Kunden um Bewertungen
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Enjoyable buying experience
Rebecca Cox chatted through my options. I didn’t feel pressurised or hurried which was nice. Ricardo was also helpful.
Furniture Village in Worcester, highly recommended
We visited Furniture Village in Worcester to look for a new mattress. The staff were very friendly, but not "in your face", they gave us space to wonder around and try mattresses. Lovely Charlie was available to talk when we had questions. He was knowledge and gave us advice re different mattresses, without pushing for a specific one. When we've chosen the mattress we both liked, the sale went smoothly. Charlie was able to give us additional discount, including pillows (buy 1, get one free).
We would really recommend Furniture Village in Worcester. We may be back there later in the year to look for a new sofa.
Very helpful member of staff
Very helpful member of staff, Tom. Polite and knowledgable. Thanks.
Placed an order in Worcester in October…
Placed an order in Worcester in October paid deposit,numerous emails ,phonecall they just wont answer, no update ,nothing !
Excellent service and showroom
I was given excellent service at Furniture Village Worcester, Elgar Retail Park by Sales Consultant James Hyland. The store is really well laid out, beautiful displays helping customers imagine how items may be grouped in their own homes and James was very knowledgable about the products on sale. I was interested in sofas and he helped me reach a decision on which would suit me. He offered detailed information, advised on leather care and explained optional features. I really appreciated his friendly, patient and helpful manner. I am very happy with my choice and looking forward now to taking delivery.
Good experience
Firstly, there was no hard sell. Just helpful and well informed staff. I like that approach. James, who looked after us, was great. Not pushy, very friendly and with good product knowledge.
This store must be a smaller one as it didn't have the full range of products you see on FV website, but what was there was well presented and layout was good.
Good experience and knowledgeable- made…
Good experience and knowledgeable- made it easy to create a look for our lunge dining room
Gentle man was very helpful answered…
Gentle man was very helpful answered all the questions I asked, no pressure to buy
Good experience
We happened to see Matt, a manager we have dealt with recently, as soon as we entered the store, mentioned what we were looking for and he introduced us to Giorgia Colombini in bedding dept. She was really charming, knowledgeable, professional, patient and very helpful in helping us to choose the right bed and mattress for us. Many thanks.
James was extremely helpful and…
James was extremely helpful and extremely professional
Was in and out got served very quickly…
Was in and out got served very quickly . Ordered what I wanted .. I for got to ask for my order number so I could track furniture but called up and got it straight away
Knowledge and sales assistant Emma knew…
Knowledge and sales assistant Emma knew exactly what we were after not pushy gave excellent service and we brought a bed
Good old fashioned customer service.
The shop is lovely
The shop is lovely. The staff were friendly and didn't keep pestering you. The sales assistant Rob who we did ask for help was great,left us alone until we were ready. We bought a sofa eventually! Nice relaxed experience. Will shop there again.
Furniture purchase
Friendly, professional and not too pushy
Satisfied customers …
The sales consultant demonstrated excellent product knowledge and assisted us to make our choice of mattress. He was polite and professional in his approach. We didn’t feel under pressure to complete the purchase until we were entirely satisfied with our choice.
We were helped by Giorgia
We were helped by Giorgia, very helpful and a credit to the store!
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