Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Mehr ansehen
Standort
Standort wechselnWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Mehr ansehen
From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a... Mehr ansehen
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with l... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Cannot believe how helpful Waseem @ the…
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️
Amazing customer service
Amazing customer service, brilliant deal, very nice place to get furniture
Michael was the best to deal with
Michael was the best to deal with, made the whole experience a pleasure from start to finish.
Friendly and knowledgeable
Friendly and knowledgeable, polite staff, not pushy just provided good fast service.
Excellent
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.
Sales men not pushing you into buying
Sales men not pushing you into buying, very polite and helpful
Richard was a sales person who put the…
Richard was a sales person who put the customer first. Extremely knowledgeable and very generous with additions to our purchase. A refreshing change in the current climate
Mike was so friendly and helpful
Mike was so friendly and helpful, going above and beyond making sure we got what we wanted. Would definitely buy from Furniture Village again.
Verwendet eventuell KI als AntworthilfeMehr lesen
Told wrong information
Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

Antwort von Furniture Village - Leeds
Staff in store were helpful and…
Staff in store were helpful and knowledgeable but not pushy.
Delivery service was excellent.
Very happy with quality of furniture.
Exceptional customer service
From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.
I found just what I needed- Great store
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.
Richard was very polite
Richard was very polite , informative , and very helpful , all together excellent service
Friendly and helpful staff.
Sales consultant Richard Hurford was friendly and helpful. I am pleased with my purchase and would definitely recommend this store to others.
A young lady called Courtney
A young lady called Courtney, help me with the right size table and chairs very helpful customer service.
Great service
We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability.
Delivery was on the day requested and done very efficiently. Full marks to the salesman and Shaun and Scott who delivered and assembled the suite.
Helpful staff- thorough in checking he…
Helpful staff- thorough in checking he had ordered correctly
On delivery damaged furniture and wrong…
On delivery damaged furniture and wrong furniture
Just got our new sofa delivered by tom…
Just got our new sofa delivered by tom and lee great delivery very proffesional and knowledgeable 5 stars
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







