Ian was very helpful with every aspect of our visit and purchase. Talking through our options and helping to guide us towards making the right and informed decision. As always we are very pleased with... Mehr ansehen
Standort
Standort wechselnEuropa Park Road, GU1 1AG Guildford, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The salesperson in store was extremely helpful and patient. We also had a home visit from the interior designer from New Malden, Bana, also went above and beyond. We ended up with two sofas and a new... Mehr ansehen
Great experience at Guildford store. I recently bought a bed at Furniture Village in Guildford and Iain McPhee who helped me was great - attentive to every detail, patient with my questions, and cl... Mehr ansehen
Liam at furniture village was absolutely amazing! He truly went above and beyond and even answered his phone outside of his working hours to help us with our delivery. We fell in love with a mattress... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Europa Park Road, GU1 1AG, Guildford, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery personnel have zero customer…
Delivery personnel have zero customer service skills or training
Delivery slots should be able to be picked given this order was almost 9 thousand pounds. I received no phone call to say delivery was on the way

Antwort von Furniture Village - Guildford
Great service
Great service, made some changes, although not permitted after placing the order, we were accommodated with the updates.
Great customer care
Very attentive agent who was keen to help us decide what would suit our requirements.
Iain McPhee was a breath of fresh air
Iain McPhee was a breath of fresh air, very informative, friendly and concise, great service and an asset to the sales team at furniture village
Very helpful and knowledgeable
Very helpful and knowledgeable
Great customer service
Great customer service, good product knowledge and advice.
Very helpful
Very helpful, didn't feel pressured and he was very patient as I kept changing my mind. Made what I thought was going to be very stressful and enjoyable experience. Very happy with our products we brought.
Great service Gary from the Guildford…
Great service Gary from the Guildford shop was a pleasure to order through communication from the rest of company was great aswell
Great service
Ian was informative, explaining all aspects of mattresses and beds, non pushy, helpful- great customer service
I found your staff to be very friendly…
I found your staff to be very friendly and helpful.
Excellent salesman gave superb…
Excellent salesman gave superb information and guidance choosing the appropriate bed.
The sales consultant Margaret was…
The sales consultant Margaret was extremely helpful and knowledgeable. She gave me space and time with no pressure
Your representative John Morrison was…
Your representative John Morrison was very helpful and we didn't feel in any pressured to have to buy although we did buy
The order was very easy to place
The order was very easy to place.
We are expecting our dining set to arrive this Sunday,hopefully it will be as smooth as the rest of the process has been so far.
Even though we have placed the order online, we enjoyed our experience at the Guildford store.Gary was especially helpful.
Great service by John Morrison…
Great service by John Morrison throughout the ordering process
Super friendly staff
Super friendly staff, no pressure and a coffee bar to boot. Ended up buying a great sofa 👍🏻
Excellent product and sevice
David gave us good advice, plenty of time to think and try different mattresses without hassling us.
He was very easy to deal with and obviously knowledgeable about the goods.
The mattress we chose will be perfect for our needs and at a very good price.
We returned to Furniture Village because of past experience of quality of products and service
Very pleased
Very pleased, Constantinos was most helpful when we originally ordered the items, a 2 seater sofa and a reclining chair & footstool.
Delivery was at expected timescale and the 2 delivery drivers Beta & Rausheed were brilliant, helpful, efficient and tidy.
Very helpful lots of understanding …
Very helpful lots of understanding with info
About what we wanted
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







