We were kept informed of countdown to delivery on day. Luke and Rich were friendly and very professional. Table and chairs look great and the guys cleared all the cardboard and rubbish with them . Gre... Mehr ansehen
Standort
Standort wechselnWest Quay Retail Park, Harbour Parade, SO15 1BA Southampton, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We bought a lovely sofa from Furniture village in Southampton the staff were helpful and gave us time to discuss our needs. The sofa is fantastic, and the delivery to the isle of Wight was faultless,... Mehr ansehen
Luke and Rich gave us a great service. Second floor flat and nothing was too much trouble. Furniture unpack and assembled. Guys were very friendly and professional,made the whole experience with furni... Mehr ansehen
Both Mac & Scott were absolutely brilliant really friendly chaps, phoned me half an hour before they arrived. They made sure my floors were covered before offloading the sofa. I am thrilled with my n... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
West Quay Retail Park, Harbour Parade, SO15 1BA, Southampton, England, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Careful and straight forward delivery…
Careful and straight forward delivery of 2 chairs. No issues plenty of advanced notifications of arrival. Very helpful.
Fantastic delivery service yet again…
Fantastic delivery service yet again from Furniture Village. The two men that set up were friendly and very helpful. They helped this disabled customer move my old sofa outside ready for it to be collected and given a second chance by a charity. The only reason that I have not given five stars is because (some wise person in the upper echelons at) Furniture Village decreed to not supply an instruction booklet/pamphlet for my Hollywood home cinema sofas. This meant that both of the delivery men, and myself were trying (and failing) to pair the sofa to the tv (easy enough), and then to try to pair the two seater sofa, to the three seater sofa (not so easily done). There are a multitude of features on the Hollywood sofa, and a set of instructions would go a long way to helping the customer set up and operate, all of the features properly.
Verwendet eventuell KI als AntworthilfeMehr lesen
We ordered our new corner bench on 28th…
We ordered our new corner bench on 28th June and were told delivery would be 1-2 weeks, as advertised on the website. We then checked the order status online a week later where it stated that delivery would be 14th August, which is nearly 7 weeks after we placed the order! We contacted the Southampton store to ask why the order was delayed when advertised all over the website the 1-2 weeks delivery? We were told that a manager would contact us. To date no one has bothered to even call. We are left with no seating having just had a whole kitchen renovation completed in the amount of time it is taking to deliver the new furniture! I would not recommend this company for this reason.

Antwort von Furniture Village - FC Southampton
From looking for a sofa right through…
From looking for a sofa right through to delivery everyone was so lovely and accommodating, would definitely be ordering from here again in the future.
Our delivery drivers were so friendly and lovely.
Sofa delivery
First rate service from the lads.polite,fast and very helpful.deserve a payrise
Very friendly and delivery done on time!
Quick and professional
Both Shane and Scott were very professional and let us know what they were about to do
They removed all of the packaging and laid mats prior to walking into the house
5 stars
We’d been waiting for few weeks for our new sofa, so we were really happy when it finally arrived! Luke and Rich were fantastic—friendly, professional, and very fast and efficient with assembling the sofa. They made the whole process smooth and hassle-free, and they also made sure everything was okay and that we were happy before they left. Excellent service from start to finish. Thanks, Luke and Rich!
Luke and rich were lovely and…
Luke and rich were lovely and professional when delivering my sofa. Done it with ease.
Excellent service!
Luke and Rich arrived promptly. Very friendly and very professional. Furniture in and set up within a short space of time. Would recommend Furniture Village.
Delivery people were exceptionally…
Delivery people were exceptionally respectful of my property, very polite and friendly, also took time out to explain how things worked .
Thank you
Table.. chairs. And bench
Had my table and chairs delivered today
Fantastic service from the delivery guy's Brendan & joe
Respectful and polite
Very happy
Furniture village.. id certainly recommend the company
Chair delivery
Luke and Rich were very polite. Super quick in assembling the chairs. Shopped with furniture village before and the service had always been great. Thankyou
Ankush listened and helped me
Ankush made my experience excellent because he listened to my problem .. .my husband is blind and disabled and his special chair stopped working. Ankush arranged for a technician to come to our home the following dzy (!) to try to mend it. What amazing service. Well done.
Sadly the man who came could not mend the chair... we have to wait another 4 weeks for "spare parts"
Faultless
Faultless. Delivered when said. Neat & tidy workers. Nice & quick assembly.
Excellent servuce
Helpful , friendly , professional good delivery service from Luke and Rich
Luke and Rich were professional
Luke and Rich were professional, efficient and helpful delivering sideboard.
Drivers were very helpful
Delivery drivers were very helpful and did a good job.
Sofa delivery
Luke and Rich were fantastic when they delivered my new sofa. Great communication and quick install. Would highly recommend.
The bed frame is great but the delivery…
The bed frame is great but the delivery guys assembled the bed and left quickly without telling me any instructions and precautions. I have to go through the online Chat system of Furniture Village website to solve my questions. Fortunately, Ali answered all my questions and I appreciated.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







