Furniture Village - Farnborough Bewertungen 

The customer service was excellent. Morne welcomed us into the store and asked for our requirements. He then managed to tick all boxes and gave many options as well as cover. Great ambassador for Furniture Village.

I recently had the pleasure of being assisted by Mark at the Furniture Village, Farnborough. His expert product knowledge and excellent customer service made the decision making process easy and stress free. Thanks to his guidance, I was able to make a confident purchase that I’m extremely happy with. I will certainly be returning in the future because of the exceptional service he provided. Highly recommended.

THE STAFF IN THE FARNBOROUGH STORE ARE BEYOND HELPFUL. KEVIN WAS SO BRILLIANT AND ALLOWED BE TO BOROW THE BOOK TO SEE IF THE COLOUR WORKED WHEN I CAME BACK IN THERE WAS NO HEAVY SALES AND I DID BUY. I GOT SERVED BY CHRIS WHO AGAIN WENT THROUGH EVERYTHING
BRILLAINT KNOWLEDGE AND VERY CALM SALES ENVIRONMENT

My wife and I bought two ottomans from the Farnborough branch. We asked for Chris who had helped us previously. Cris did a great job of navigating us through our options, found the best pricing structure and arranged appropriate product colour. He sourced a second sale bedside chest from another store. He even carried one of our items to our car without being asked. Would not hesitate to go back.

Chris from the Farnborough store couldn’t have been more friendly and helpful will use again

We went to buy a new mattress, the selection was great, the staff were very helpful and demonstrated great knowledge of the products.

Special thanks to Chris and Mark at Farnborough, looking forward to a great night's sleep.

The young man was very helpful ,not at all pushy and explained everything in detail Excellent

Team was absolutely amazing, did a great job with going through different options. Very happy and will definitely be returning for more.

Purchased some Earth chairs from FV some years ago. Unfortunately the covers of both chairs have started to peel. Structurally the chairs are sound, but FV don't sell replacement covers. They could only offer to sell two new chairs at not much of a discount. Be careful if you expect to be able to keep their furniture for any reasonable length of time!

I called Furniture Village regarding an issue with a new sofa. It doesn't appear to have been set up correctly. Mariyah requested that I sent photos, along with answers to questions she provided, yet, after a week, I have received no response.

Update: A technician came out to look at the sofa on 17 March. Castelan got in touch on 24 April to say that the part would be delivered on 6 July. I emailed them straight back and asked for a replacement sofa instead (just in case there were further issues or delays). They placed the order on 11 May!

Chris bottom the salesman was brilliant , no pressure sale and had the time to talk options through .

Derek was really helpful, showed us all of our options based on some very specific requirements.
He explained all the details of our purchase very clearly and was a joy to deal with.
Great service.

Chris was really helpful and lovely, not pushy at all, would definitely recommend and buy from again.

The salesman we dealt with, Derek, was knowledgeable, informative, and helpful without being too pushy.

FV also happened to have the sofa that best met our requirements.

Staff are friendly and welcoming, with pleasant atmosphere Syan was amazing with her role she knows to deal with customers in a calm, friendly and caring way, good communication skill. Though customer are there only to observe and check the product Syan has a great personality to change our views and will influence to buy the products, keep up the good work!!!!

Very helpful staff. We didn't feel pushed into making a decision. Everything was explained to us very carefully. All aspects of the order were shown to us as the process was going through.
Excellent service from both Boroka and Hakan

Very friendly service at the Farnborough, great range of sofas.

Great service from Derek - very helpful & knowledgeable, no pressure.

Shop assistant asked what we were looking for. Guided us to appropriate area and left us to browse until we needed help. He was obliging approachable and knowledgeable without being pushy

Excellent service from Boroka Sebesi.

Lovely service give the lady loves cats like me
Credit to the store