Steve the sales consultant was really helpful from the start. He explained about the different qualities of leather and all the advantages and disadvantages of them, which helped us to make a choice... Mehr ansehen
Standort
Standort wechselnDeva Retail Centre, Stendall Road, CH1 4LU Chester, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My parents and I and a great experience with your store today Dave was very knowledgeable and friendly We really enjoyed our coffee and cookie while we mulled over our decision We only ca... Mehr ansehen
Absolutely fantastic experience at furniture village Chester store this evening. Terry was fantastic, and gave us so much of his time and advice. He was extremely helpful and went over everything we n... Mehr ansehen
I went looking for beds. Furniture Village has a wide range of beds for sale with plenty of options. Paul, who I ordered the bed through, was excellent, he was very friendly, knowledgeable and patient... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Excellent Service & Goods
We were given coffee & freshly baked cookies. They didn’t do the hard sell. We ended up seeing everything we wanted and bought a dining room table & chairs plus a settee with 2 snuglers and 2 stools. We also bought the care package and they have everything in stock. we also managed to negotiate the price. We are now excited to have everything delivered.
Lovley service,funny and lots of coffee…
Lovley service,funny and lots of coffee and cookies… what’s not to like
Verwendet eventuell KI als AntworthilfeMehr lesen
Order delivery
We ordered dining table set, sofa bed, rug and bedside lamp on 17th July. We required them to be delivered ASAP. Therefore we had to select items that are in stock, not our first preference. We were told items will be delivered in a weeks time. However, we had to call again and again to get the items delivered by 25th (it was scheduled for early August).
It would be better if customers were told exact date of delivery during purchase without making them frustrated.

Antwort von Furniture Village - Chester
Debbie at the Chester branch was very…
Debbie at the Chester branch was very helpful and I love shopping at furniture village the quality is amazing.
Dave was very helpful explaining all…
Dave was very helpful explaining all the things we needed to know and the shop have lovely furniture at good prices
Debbie was so very helpful and very…
Debbie was so very helpful and very knowledgeable. Took her time and she was not overbearing.
Product advise excellent
Excellent customer service from Helen at the Chester branch. We needed a smaller settee and her guidance was a big selling point. No pressure, not rushed and we took our Springer Jess who was also made welcome. Also fresh cookies to eat on way home! This is our second buy from them and would recommend.
Very friendly and willing to help without being pushy
Very personable sales people not pushy but very willing to help and give us space to make an informed decision.
Jonny the Sales Manager was especially friendly and competent.
Great customer service, welcoming store
Very welcoming store, had the wardrobe we wanted to view on display. Paul from the Chester store took us through the options and even called the model rep to get us more options. Great service, offered us a friendly coffee and took time to explain there process. Thanks again!
Left me alone so I had time to make up…
Left me alone so I had time to make up my mind. Offered me a hot drink but didn't SELL. Offered help when I requested it.
Knowledgeable staff
Was not kept waiting to be seen to. Staff member was very knowledgeable and talked us through all options. Great service and would highly recommend.
Sales advisor was extremely helpful…
Sales advisor was extremely helpful friendly and professional
Good communication
Great product
Great product, great price, and fantastic install team and sales staff
Just in furniture village Came to look…
Just in furniture village Came to look at beds Terry came over and helped us We decided to buy a bed and a mattress Terry was most helpful I have bought a lot from furniture village cause the service is always good and quality is excellent.
Really helpful staff
Excellent experience
The man who served us was very good and was polite and careful to our needs. He was not pushy which I hate. Very pleasant experience and we would definitely shop there again if the need arises.
A very pleasant shopping experience
At no time did I feel any pressure to make a purchase. Your Sales representative, Callum, was extremely patient and helpful with all my requests. He took care to explain details of the transaction and at no time made me feel hurried. I
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