This is our first visit to furniture village. Mathew, one of the staff in here wished us first and given an overview which was an icebreaker for us, felt like welcomed and made our selection easier... Mehr ansehen
Standort
Standort wechselnUnit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very happy with our sale consultant Karunaker, he explained the option for dining room chairs and colour options to match the Lewis table. Helpful but not intrusive which was great. Very happy with... Mehr ansehen
We had a great experience at FV. We weren't hassled when we entered the shop which is a massive plus for me. The staff waited to be approached and were extremely helpful. Not taken delivery yet, but... Mehr ansehen
We visited the Showroom at Chelmsford, where we were looked after by Karunaker, what a great guy to deal with. His relaxed attitude and knowledge of products made the decision to buy from Furniture... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Unit B, Clock Tower Retail Park, Westway, CM1 3BG, Chelmsford, Essex, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Furniture shopping
Very helpful member of staff who carried dining chairs into a different light for us so we could see the colour.
Also was respectful and moved away from us when we were discussing the prices and decisions.
Very friendly and approachable but was not pushy.
Caroline is absolutely excellent
Caroline is absolutely excellent. Spent a long time with me in the store originally for me to decide on the products I wanted and was incredibly patient.
Would seek her out for my next purchases.
Great experience with Tammy
Great experience with Tammy, got exactly what we wanted. Cant wait for delivery !
Verwendet eventuell KI als AntworthilfeMehr lesen
Don’t make mistakes
I made a mistake on my order when I realised I contacted the store despite me asking to change the order I was informed that this wasn’t possible. Very disappointing will not likely use you again.

Antwort von Furniture Village - Chelmsford
We went to furniture village today in a…
We went to furniture village today in a desperate need of a sofa quickly. I want to give a special thanks to Matthew.R who was extremely friendly and greeted us with a smile, when we explained our situation he explained and showed us what sofas were available and how quickly we could get them delivered. He wasn’t pushy or overbearing and we appreciate all of his help with the sale!
Very welcoming and friendly staff
Very welcoming and friendly staff, Matthew was very helpful to us choosing the right colour on the sofa we liked. Very professional service. Great Job 😁👌
Great service from Tammy
Great service from Tammy. Very helpful and knowledgeable and not at all pushy.
Ordered a new sofa and experience was…
Ordered a new sofa and experience was great. No pushy sales, Matthew who helps us was friendly and went through everything in detail.
Great experience, Great Staff, Great Store. A*
Great experience. Lots of items to choose from. Staff are kind, knowledgeable and helpful.
Was great to try products and easy to order.
Ian was fantastic and gave me as much time as I wanted to try the mattresses. He helped discuss my choices, he is knowledgeable and did not push in anyway what so ever to make a sale. Ian made everything easy and I would go back again and again 😀 A*
Staff were always friendly when we came…
Staff were always friendly when we came into visit and decide and Tammy was great when we decided on our choice.
Very friendly and very knowledgeable
Very friendly and very knowledgeable
Customer service was great I’m amazed…
Customer service was great I’m amazed with how they welcome me.
Had a wonderful experience with Tammy…
Had a wonderful experience with Tammy so helpful
A pleasure from start to finish
The whole customer service experience at furniture village was a pleasure. The atmosphere in store is so friendly & welcoming.
Staff weren’t pushy in anyway and I must give a special thank you to Matthew who assisted us throughout. He was very helpful and attentive whilst also giving us time and space to make our decision on sofas.
Would 100% recommend.
Really helpful and gave us time to…
Really helpful and gave us time to consider purchase and was not too pushy
The salesman was extremely helpful and…
The salesman was extremely helpful and explained the different types of mattresses and suitability. I didn't feel pressured into purchasing, which was appreciated. I returned the next day and made my purchase and also received a further discount fir being a regular customer.
Karunaker was excellent and gave us a…
Karunaker was excellent and gave us a great deal on our sofas. Would definitely recommend him!!
Amazing
We had a great experience purchasing our sofas with Karunaker! He was very helpful and really took the time to understand what we were looking for. He made the whole process easy and stress free without being pushy. We’re very happy with our purchase and would definitely recommend his service!
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