We were greeted right away in-store (Aintree RP) by Jack Cousins, a pleasant sales consultant. We knew what type of sofa we wanted (searched online). Jack was well informed, efficient, could answer a... Mehr ansehen
Standort
Standort wechselnUnit 5A, Aintree Shopping Park, Aintree Way, L9 5AN Liverpool, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had visited store a couple of weeks ago and was dealt with by Phil Aldridge who treated us really well answered all our questions and guided us to the items we were thinking about ordering. At a la... Mehr ansehen
The young lady who assisted me on 4/9/26 @ your Aintree store was very pleasant, professional & courteous. She explained my delivery would take upto 4 weeks,advised me of the delivery charge, double c... Mehr ansehen
Great young man served us Matt no pressure to buy just very helpful but we did buy a beautiful leather sofa and chair hopefully arrives on time in 10 weeks time
Unternehmensdetails
Kontaktinformationen
Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN, Liverpool, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Very positive experience
Doug assisted us in the Aintree store and was absolutely brilliant. Gave superb advice in different types of sofas, arrangements, fabrics and colours. Actually went in for a dining table and chairs which we had seen online but after visiting the shop, and being advised by Doug, we found one that was ideal. The store manager was also able to help with processing my deposit and seemed very approachable. All in all a good experience and was able to make a purchase.
Cushion defect
Enquiry today was dealt with by Ankush who was most helpful in arranging to get our issue resolved.
Friendly
Friendly, helpful staff. Went through options of buying additional items, no hard sell tactics. Very happy with overall experience
Aintree store
Aintree store, were very good, not to pushy, which I prefer. However still available when I wanted to ask questions. Excellent customer service. Second time we've bought in the store and will go back and recommend
Well laid out showroom
Well laid out showroom, with no pushy sales person.
Saw what we wanted, called a salesman over and the deal took 15 minutes.
Great customer service
Ease of moving around the store no pushy sales people all questions answered always someone around if needed
Upto now great service at aintree…
Upto now great service at aintree furniture village, exceptional service from Doug, extremely knowledgeable,
Great store staff but delivery teams let this business down
Despite leaving a very negative review for the delivery side of my dining furniture, I have to leave an honest review of the our experience of the actual store as it was very positive. The staff were all extremely helpful and both Lauren and the manager Dan were very helpful throughout the order process which was very easy and the delivery timeframes were explained. Fast forward 7 weeks and Dan being the Manager also helped us after our first disastrous delivery of our new dining furniture and again following problems with a second delivery today (for which a separate review has been submitted with 1 star given). In summary the store itself and the staff at the actual showroom are amazing however, the subcontracting of the delivery teams let this company down and I would therefore be very hesitant about ordering anything further from Furniture Village due to having to practically build our own furniture in the end.
The customer service by Doug was second…
The customer service by Doug was second to none. He was knowledgeable about the product we wanted to purchase and only approached if he thought we needed help.
Phil was a pleasure to deal with
Phil was a pleasure to deal with, he was up and down the stairs getting different codes for the package we wanted. Nothing was too much trouble, would definitely shop at furniture village again and recommend it to friends and family
On time and quick very friendly and…
On time and quick very friendly and helpful and explained everything
Really pleasant visit no hard sale sell…
Really pleasant visit no hard sale sell all very friendly pleasant service.
Can’t remember the ladies name who sold us our dining table but she was lovely and helpful.
Very good customer service
Very good customer service
A very friendly and helpful gentleman…
A very friendly and helpful gentleman named Phil assisted us with the purchase of our new sofa today. Excellent customer service. Would highly recommend and be sure to shop there again.
Helpful staff
Excellent service
Excellent service, came in to browse , and the assistant was excellent ,and started us in to the right direction and we came away ,with just what we wanted
Phil was the best help ever
Phil was the best help ever.
We weren't hassled, he just helped us when we needed it.
We got the best choices, a great deal and amazing service.
Thanks again
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