Never fulfilled an order my sister placed for a gift,simply saying they didnt have the item in stock (yet advertised they did when my sister bought it), have made 0 effort to make the order or provide... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
(Canada) My purchase : £59.10 + £31.00 for shipping cost by air service. They apologize for the delays, cannot supply the tacking number, try to save time and propose to refund. Maybe they have not i... Mehr ansehen
Unternehmen hat geantwortet
I have bought several times from Funky Moose, from the Trolley Dolly bag to colour changing LED items. I have never had any problems with payment or delivery. Products have always been as described... Mehr ansehen
I ordered a toddler bag in June 2021(ORDER #40416) and never received it. 2 months after I complained again about it and after 2 emails replies telling that they will investigate. I told them that we... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Funky Moose sells practical baby and childrens products making life simpler for mums and keeping babys happy. From baby changinging bags, to educational toys for the development of your child, we hope we have covered every aspect of parenting; baby clothes, new born gifts, and accessories for todays family, wooden and soft toys, ride-on toys such as wheely bugs and pedal cars, t-shirts, vests, hammocks, waterproofs, puzzles and other educational toys, party accessories, fancy dress and puppets. From babies to young children there is something for everyone.
Kontaktinformationen
Vereinigtes Königreich
- www.funkymoose.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Seemed pretty good to me!
I just bought a few bits including the Automoblox mini car set. I had a question about how these work and the person I spoke to was really helpful - in fact they recommended a different version which I'm really happy with. Everything was delivered in two lots, the cars and other things in stock arrived on time next day and I had to wait three days for a bag, which they did tell me at the time.
I came here to review Funky Moose because I was impressed with the range of really nice and unusual toys and the friendly help I got. So I am quite surprised to read about the bad experiences. Maybe it's just one of those things that happens sometimes when you rely on outside suppliers - but certainly my experience was really good. So thanks from one happy toddler and dad anyway.
Shocking
After many attempts to get a parcel delivered and many ignored emails this company is still is yet to deliver part of my partners order. I could not agree more with the points Judith has put across and am purely writing this in the hope that someone from funky moose will get in contact with me regarding order number #37719.
Avoid at all costs... very quick to take money and have every excuse under the sun as to why they haven't delivered products... staff members left the company, holidays and warehouse moving to name a few.
I work for a very busy online E-commerce website myself and if we treated our customers in this way we would be out of business very quickly!
Gary & Hollie
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Have now spoken with Funky Moose, refund has fingers crossed been issued, I will update review if/when that is received. Negative review still stands.
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Refund was received in the end so review has been raised to 3 stars.

Antwort von Funky Moose
Excellent
Great products, attractive website, easy ordering, fast delivery.
Dreadful! And manipulative!
Six weeks on and my order still hadn't arrived (that's half the 'use time' of a garment aimed at a 0-3 month child!). I was made to feel guilty for daring to ask what had happened and have been fobbed off with various excuses as to why they can't provide me with a refund (today's excuse is that they're moving warehouse).
And don't believe the 'free delivery' tagline - you will be charged!
In fact, the only area where this company has shown any efficiency was in extracting payment from my account the second the order was placed.
* * *
Since posting this review, I have indeed been contacted by the company and put under intense pressure to remove it.
Apparently, this review not only ruined their holiday but is going to destroy their business and make them and their three children homeless. Obviously, this is not my intention nor my wish, but I stand by my account as an honest reflection of my experience.
I do wonder, however, how many others have removed their negative reviews as a result of such emotional manipulation?

Antwort von Funky Moose
Excellent service and fast delivery.
Helpfull staff and fast delivery.
Good product range
I bought a few items from Funky Moose last Christmas. One was a light which was faulty and their customer service was great, they sorted everything out quickly and apologised. Recommended
Great Service
I bought a baby changing bag for my sister in law and some party bits and pieces. All came really quickly and as ordered. Lots of other lovely stuff on their site, just need and excuse to buy some more! Recommended.
Nice selection of toys, slow delivery
Ordered a few toys from Funky Moose. Took over a week to arrive which was longer than expected. I wasn't in a particular hurry for the items so all ok. Items when they arrived were well packaged and undamaged.
Submitted a review of one of the toys on their website (a wooden puzzle by a company called Janod) commenting that I felt the quality of the toy was not in keeping with it's steep price tag i.e. the finish was quite poor with chipped paint and rough edges. Strangely they have not published the review. Have since noticed that all the reviews on their website are positive ones!! Clearly this company feels they have to be selective in the reviews they publish. Something I will bear in mind should I decide to shop with them again.

Antwort von Funky Moose
Arrived quickly & nice selection
Happy to recommend.
Very happy customer.
First time I've ued them. Quite small order, arrived very quickly. No issues at all & would recommend.
Great service, lovely products
Brilliant choice. Phoned for advice, very helpful. Speedy delivery, arrived next day. Very happy.
So Quick and loved the products
Order arrived in 18hrs. Phoned them at 4pm and the order was with me the next morning. The product range is lovely too, so much to choose from. We will definately be back.
Over en måneds leveringstid er ikke ok(!)
Bestilte varer for over 500dkr den 14. november. Pengene blev trukket fra min konto den 16. november og jeg har stadig ikke set skyggen af varerne.
Har kontaktet firmaet tre gange. To af gangene har jeg fået svar, med besked om, at en vare var i restordre og at de ville sende det efterfølgende dag, hvilket ikke er sket.
Det er altså ikke i orden, Funkymoose.
Opdate: Har nu (6. Januar 2011) modtaget varerne, men uden antydning af forklaring eller undskyldning!
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