Federation of Small Businesses Bewertungen 716

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been a member of the FSB for more than half a decade and they have honestly always been among the most valuable membership organisations I have used. The FSB have a deep understanding of SMBs a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

WATCHED FSB OVER FORTY YEARS,JOINED RECENTLY,AFTER A WEEK,LEGAL HELP HOPLESS,EMAILS DAILY,IN IT FOR KICK BACKS FROM WHAT THEY SELL,TOTALLY USELESS WILL NOT BE RENEWING MY MEMBERSHIP.IF YOUR A SOLE... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I joined the FSB earlier this year when I decided to start my own HR Consultancy service after being made redundant. As a sole trader trying to grow a business you need to wear a lot of "hats" incl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have recently joined the FSB and have been blown away by the outstanding customer service and the quality of the services included within the membership. I can't recommend joining them enough - I've... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen

Vom Unternehmen geschrieben

Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking. We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

716 Bewertungen

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Bewertet mit 5 von 5 Sternen

I really enjoy the on-line networking…

I really enjoy the on-line networking sessions that Ness Gale facilitates. Really warm welcomes and great connections!

4. Juni 2025
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Antwort von Federation of Small Businesses

Thank you so much for the positive feedback! I'm really glad to hear you're enjoying the networking sessions. It's always a pleasure to help create a space where genuine connections can happen. We look forward to seeing you at our future networking sessions!

Bewertet mit 5 von 5 Sternen

EMPOWERING SMBs Webinar

Have just watched the (free) live webinar, co-presented by two of Microsoft's subject specialists, which covered cyber threats, explained how Microsoft 365 CoPilot assists with daily work and introduced us to the GCSE (Goal, Content, Source, Expectations) format for better Prompting.
The recording will be available on the FSB website.

3. Juni 2025
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Antwort von Federation of Small Businesses

Thank you for joining the webinar — we’re really pleased to hear you found it valuable. It’s great to know the insights from Microsoft’s experts and the introduction to tools like CoPilot and the GCSE prompting format were helpful.

For anyone who missed it, the recording will be available soon on the FSB website. We’re committed to bringing our members relevant and practical resources to help you stay ahead in a fast-moving digital world.

Bewertet mit 2 von 5 Sternen

FSB claims to help small businesses

FSB claims to help small businesses, and they do, however, when it comes to business insurance, I suggest to shop around because we’ve had prices three times what it should be for business insurance. In addition they want the full
Year insurance paid up front, which isn’t realistic for many small businesses.keep looking, thrust me.

2. Juni 2025
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Antwort von Federation of Small Businesses

Thank you for your feedback. We're glad to hear you’ve found value in some of the support FSB offers. Regarding business insurance, we understand that one size doesn't fit all. While we partner with providers we believe offer competitive services, we always recommend that members compare options to find what works best for them. Your insight on pricing and payment terms is appreciated and will be shared with the relevant team.

Thanks again for taking the time to share your experience.

Bewertet mit 5 von 5 Sternen

Supportive and friendly

I can't praise the FSB, the support they provide, the people and the events enough. It's great meeting other people in business who want you do well.

7. Mai 2025
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Antwort von Federation of Small Businesses

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the FSB. Supporting small businesses and helping them connect, grow, and thrive is at the heart of everything we do. It's fantastic to see our events and community making a real difference—your success is our success!

Bewertet mit 5 von 5 Sternen

Great first time

My first networking meeting with FSB at East Surrey College taken by Tracey & Martin was very enjoyable thank you. Expertly run with insightful speakers & a great bunch of like minded people to meet. It was the perfect first experience for me, I enjoyed listening to other members talk about themselves & their business.

14. Mai 2025
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Antwort von Federation of Small Businesses

Thank you so much for your kind feedback! We're really glad to hear you enjoyed your first networking meeting with the FSB at East Surrey College. It’s great that you found the event well run and the speakers insightful — and even better that you felt welcomed by the group. We look forward to seeing you at future meetings and hearing more about your journey and your business!

Bewertet mit 2 von 5 Sternen

I was sold membership in what I can…

I was sold membership in what I can only describe as a 'hard-sell' manner at an event - akin to timeshare salesperson.
The services they offer are comprehensive with some useful documents and advice; although ChatGPT produces better.
The reason I am leaving is because of the auto renewal with no warning (I had lots of other email from the FSB) and the inability to cancel membership online. I had to email in, get a number and call. SHARP PRACTICE not worthy of an organisation that claims to represent small businesses.

13. Mai 2025
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Antwort von Federation of Small Businesses

Thank you for taking the time to share your feedback. I'm genuinely sorry to hear that your experience with our membership and renewal process has left you feeling disappointed.
We never intend for anyone to feel pressured into joining, and we take concerns about sales practices very seriously. Your comments will be reviewed internally to ensure our approach remains respectful and transparent at all times.
We’re pleased to hear you found some of our services useful, though we understand your frustration around the auto-renewal and cancellation process. We are currently reviewing how we can improve both the clarity of our renewal reminders and the ease of cancellation, including exploring online options.
We appreciate your honest feedback — it helps us improve, and we’re sorry to see you go under these circumstances. If there’s anything more we can do to resolve your concerns, please don’t hesitate to get in touch directly.
Wishing you and your business every success in the future.

Bewertet mit 5 von 5 Sternen

Great experience as always.

As always, great to be part of FSB. I used to be a member, then left for 4 or so months, only to realise I miss it, so I re-joined.
BUT... you've got to utilise it. you've got to visit the site, find important documents of use, get on the panels for presentations and speaker events and join the numerous events and networking. It really is a great community with many people being within the FSB for many many years.
Thank you also to the Fabulous FSB team that is always super helpful and making things simple and easy and organised.

6. Mai 2025
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Antwort von Federation of Small Businesses

Thank you so much for your kind words and for rejoining the FSB community – we’re thrilled to have you back! 🙌 You're absolutely right – there’s so much value in getting involved, from accessing key resources to attending events and connecting with fellow members. It's members like you who help make FSB the vibrant, supportive network it is. And thank you for the lovely shoutout to the team – it means a lot!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience! Not only does FSB offer a wealth of support, but it has also put together some great networking events. If you have a small business, I highly recommend checking out FSB.

23. April 2025
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Antwort von Federation of Small Businesses

Good Afternoon Ashley,
Thanks so much for the lovely feedback! 😊 We're thrilled to hear you've had a great experience with FSB and enjoyed our networking events. Supporting small businesses like yours is what we're all about. 💼🙌 #FSBSupport #SmallBusiness

Bewertet mit 1 von 5 Sternen

FSB is not taking responsibility

FSB is not taking responsibility
FSB you could have apologise that there was a mistake and I would have moved on, but to not take responsibility it is a alarm signal. I came to the conclusion that when things go wrong you do not take the responsibility.

I booked an online event(9:30 - 10:30) as a member, I joined at 10:15 and I was not let in the event. I contacted the FSB support I got this reply "Further to your webchat i have ben advised that the event was due to finish at 10-30 and started at 9-30 therefore as you attempted to join at 10-15 the event was due to finish and it does not let anybody join when the event is due to end unfortunately." I asked Who does not let anybody join? totally silence. I contacted again the FSB customer service , I spoke with someone else and apparently there is a twist to the story - " We have a 15 minute window to allow people to attend the meeting. " But none of the have said "rules", are said on the event page.

16. April 2025
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Antwort von Federation of Small Businesses

Hi Adrian

Thank you for taking the time to share your experience with us. To ensure the best experience for attendees, events are restricted to a 15-minute join window. For the Lancashire & Cumbria event you tried to attend, the start time was 9:30 am and therefore the option to join would have closed at 9:45 am.

I’d be happy to share any key points or materials covered — just let me know what you'd find most useful.

We really value your interest and hope to welcome you to an event soon.

FSB - Josephine

Bewertet mit 1 von 5 Sternen

My experience was not very helpful

My experience was not very helpful. Watch out as they auto renew and can be very expensive. Maybe I didn’t use its true potential but spent the last 3 years not noticing they had renewed, as they don’t inform you by email or send you renewal reminder.

9. April 2025
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Antwort von Federation of Small Businesses

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience. We always aim to be clear and transparent with our members.

If you’d be happy to get in touch with us directly, we’d really like the opportunity to look into this for you and discuss any concerns in more detail. Please feel free to contact our Customer Services team on freephone 0808 20 20 888 or email customerservices@fsb.org.uk

FSB - Josephine

Bewertet mit 5 von 5 Sternen

Every visit to an FSB event …

Every visit to an FSB event, I not only make lots of connections which open up collaboration opportunities but I always learn something new, be it a new skill, a social media application or a new idea for my business.
The hosts are always extremely professional whilst remaining accessible and personable, maintaining a balanced business like atmosphere along with a relaxing approach.
Along with the obvious membership benefit's FSB offer it’s the people who run events locally who are most engaging.
Thank you

27. März 2025
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Antwort von Federation of Small Businesses

Thank you for your kind words! We're delighted to hear that you find FSB events so valuable—not just for making great connections but also for learning new skills and gaining fresh ideas. Our local event hosts take pride in creating a welcoming and engaging environment, and it’s fantastic to see that reflected in your experience. We appreciate your support and look forward to seeing you at future events!

Bewertet mit 5 von 5 Sternen

A Brilliant Experience with FSB's Tim…

A Brilliant Experience with FSB's Tim Aker and FSB Kent.

Thank you to FSB Events for an outstanding experience at the recent ‘Budget’ focus group - The best one yet! It was a real privilege to be part of something so impactful.

The event was incredibly well-organised and gave us, as business owners, a genuine platform to share our views. With impressive coverage across social media, radio, and TV, FSB demonstrated why it is the leading business voice in Kent.

This year’s event truly stood out — the energy, engagement, and professionalism were second to none. It’s clear that FSB is deeply committed to amplifying the voices of its members, and I’m proud to have played a small part in it.

Already looking forward to the next one. A huge thank you to the FSB team!

26. März 2025
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Antwort von Federation of Small Businesses

Thank you so much for your fantastic feedback! We're thrilled to hear that you found the Budget focus group so impactful and well-organised. Giving business owners a strong platform to share their views is at the heart of what we do, and it’s wonderful to see the engagement and enthusiasm from our members. Huge thanks for being part of it—we look forward to welcoming you to the next one!

Bewertet mit 4 von 5 Sternen

Speed Networking Canvey

Great interaction with other local business people at Speed Netwroking , International House, Canvey Island, Essex
Thank you Ann Scott and Cadtle Point Bc

25. März 2025
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Antwort von Federation of Small Businesses

Glad that you enjoyed the event Vajsi and thank you for your review

Bewertet mit 5 von 5 Sternen

A Happy FSB Member

I initially joined FSB a number of years ago and didn't really make the most of it however I re-joined a couple of years ago now and it's a brilliant resource for businesses across the board in addition to the opportunities to network and collaborate. Excellent value for money!

21. März 2025
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Antwort von Federation of Small Businesses

Thank you for your kind words! 😊 We're so glad to hear that you're making the most of your FSB membership and finding value in our resources, networking, and support. Here's to many more years of collaboration and success!

Bewertet mit 5 von 5 Sternen

Supportive FSB team

We met our local membership advisor Jane Martin having attended a networking event. We met for a coffee to discuss the benefits of what the FSB had to offer and we quickly saw that becoming a member for the networking alone was worth our yearly subscription however, Jane didn't want to just sign us up, she wanted to know about where our business was, what goals we had and any blockers we had that were preventing us to move forward.
At the time we had been chasing an unpaid invoice for 4 months and although it wasn't a huge amount for a Small Business it was a lot and the cost of seeking legal help outweighed the option of looking at this. Jane explained about the legal guidance and free documents that the FSB had to offer and within 24 hours of signing up we were able to get access to support and documents, another 48 hours later we had sent a letter and we had been paid the invoice. That invoice paid for our membership alone.

Since then we have worked closely with Jane and Tim Aker the Development Manager. We have attended networking events, been connected with businesses who have supported and grown our business, had a direct connection with local MP's to lobby issues and have utilised the legal support and insurance discounts.

We cannot thank the FSB for all it has done for us in growing our business and supporting our success. I will attribute this down to the incredible support we have in Jane and Tim who truly are assets to organisation.

18. März 2025
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Antwort von Federation of Small Businesses

Thank you for sharing your inspiring journey with the Federation of Small Businesses (FSB). We're delighted to hear how Jane Martin and Tim Aker have been instrumental in your business's growth and success.

Your experience with our legal support services, particularly in swiftly resolving your unpaid invoice, highlights the practical benefits we strive to offer our members. Access to resources like the FSB Legal Hub, which provides a vast array of legal documents and templates, is designed to empower businesses like yours to navigate challenges confidently.

Moreover, your active participation in our networking events and engagement with local MPs underscores the vibrant community and advocacy efforts we aim to foster.

We are proud to have members like you and look forward to continuing our support for your business endeavors.

Bewertet mit 5 von 5 Sternen

Speed Networking

I attended the speed networking today at the Plaza in Braintree. It was well organised, and well worth my time. It's a great way to meet many small business owners.

25. Februar 2025
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Antwort von Federation of Small Businesses

Thank you for joining us at the speed networking event! We're so glad to hear you found it well-organised and valuable. Connecting small business owners is what we’re all about! We hope to see you at future events—stay tuned for more opportunities to network and grow.

Bewertet mit 5 von 5 Sternen

Had a lovely networking event with this…

Had a lovely networking event with this business. The hosts make you feel welcome and give you a chance to be heard, a perfect opportunity to connect with others. Highly recommend for anyone who owns a small business to connect with others.

25. Februar 2025
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Antwort von Federation of Small Businesses

Thank you for your kind words! We're so glad you enjoyed the networking event and felt welcomed. Creating a supportive space for small business owners to connect and share ideas is what we're all about. We appreciate your recommendation and hope to see you at another event soon!

Bewertet mit 5 von 5 Sternen

Great virtual Networking!

21. Februar 2025
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Antwort von Federation of Small Businesses

Glad that you find the Virtual Networking Events of value Elizabeth. Don't forget to check out our In person ones as well. Members are not restricted to the ones local to their area , if your Business takes you to another pat of the country and something is going on near there and you have time to attend , please fee fee to book on those if they are of interest.

Bewertet mit 5 von 5 Sternen

Great community

Joining the Federation of Small Businesses (FSB) has been one of the best decisions for my business. The support they provide is invaluable, from legal and financial advice to expert guidance tailored for small businesses.

What truly sets FSB apart is the thriving community and networking opportunities. I've made so many meaningful connections that have not only helped me grow professionally but have also led to new business opportunities. The events, webinars, and local meet-ups are packed with insightful information and real-world advice from fellow entrepreneurs.

FSB genuinely cares about small businesses, and their advocacy work ensures our voices are heard. If you're a small business owner looking for support, networking, and growth opportunities, I highly recommend joining FSB! 🚀👏

10. Februar 2025
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Antwort von Federation of Small Businesses

Thank you for such glowing comments Catia - we're so glad that you have a good experience with the Legal Advice Team and been able to maximize connections made via the FSB Networking events. If you ever need any further support please call us on 0808 2020 88 or email customerservices@fsb.org.uk
Terry Crawford @ FSB Customer Services

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