Fresh Motors Bewertungen 

412
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This garage and the staff that work here were amazing. Nothing too much trouble for them. My elderly father went here to buy a new car and Kieran was so good explaining everything to him. Lots of time... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Where to start… bought my car a year ago from them. Took it back yesterday for a service and mot she passed with flying colours.. the booking her in was easy I was reminded a month or so before and wa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We can highly recommend Fresh Motors after our experience of buying a secondhand car from them! Keiran in particular was a pleasure to deal with. He has a very friendly professional approach and is... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great buying experiance. Would definately recommend Fresh Motors. Everything laid out in black and white no hidden extras. Car was serviced before i bought and detailed report provided

Unternehmensdetails

  1. Autohändler
  2. auch in
  3. Kfz-Reparatur und -Wartung

Vom Unternehmen geschrieben

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

412 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(412)

166 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service! There was clear and consistent culmination during the purchase of my new car from fresh motors, particularly with Kieran who saw me through the process from start to finish. Highly recommend.

12. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

The service team are friendly and…

The service team are friendly and explained everything well, and provided a hire car due a mistake they made not noticing a problem with my tyres. Thank you to Ricardo, David & Grace. I am happy with my garage!

22. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you

Very pleased with my recent visit to Fresh they provided a fast, friendly and reliable service which was not expensive - thank you everyone

21. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Very professional

Very professional

17. September 2026
Bewertung ohne vorherige Einladung
Fresh Motors-Logo

Antwort von Fresh Motors

Thanks for leaving us a review! Really glad to hear it!

Bewertet mit 1 von 5 Sternen

I had an awful experience 2nd time with…

I had an awful experience 2nd time with this company I had a rattle on my car after the mot that wasn't there before so I called them and was told to bring it in to look at.
I was told that I would not be charged and that there would only be a charge if there were work needed doing. When they called after checking vehicle they said they couldn't find anything wrong but I would be charged £75 for their time so please be aware when you use this garage

9. September 2026
Bewertung ohne vorherige Einladung
Fresh Motors-Logo

Antwort von Fresh Motors

We’re sorry to hear that you were disappointed with your experience. We have tried to reach out to you to discuss this further and hopefully resolve any concerns, but unfortunately we haven’t heard anything back.

Having reviewed all of the calls relating to your vehicle, we can confirm that our Service Manager did explain that there would be a charge at the time of booking if the issues reported were found to be unrelated to any work carried out by us.

We had several of our technicians inspect the vehicle, but unfortunately we were unable to replicate the noise you described.

We also carefully rechecked all of the work that had been carried out and can confirm that it was completed correctly and to the required standard.

We are, however, glad to hear that your first experience with us was a great one, and we sincerely hope we can assist you again in the future.

We would genuinely welcome the opportunity to discuss this with you further and see if there is anything more we can do to help. If you are able to return our calls or respond to our emails, we would be more than happy to have a chat.

Many thanks for taking the time to leave your feedback.

Bewertet mit 5 von 5 Sternen

Great service and communication

First time I have used Fresh Motors and very pleased. Great communication in run up to booking and during service. Pricing for wet belt replacement also competitive against other service centres in the area.

8. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

I was delighted by the service I received at Fresh. Keiran was really helpful and supportive and the car I bought was great value and in excellent condition.

1. September 2026
Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Exceptional Service from Start to…



⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish!

I honestly cannot recommend Fresh Motors highly enough. From the very first enquiry through to receiving my car, the customer service was absolutely impeccable.

Communication was outstanding throughout. Email responses were incredibly fast, and every question I had was answered promptly, clearly and professionally. At no point did I feel like I was just another customer — Adam in particular went above and beyond and genuinely made me feel valued. His patience, professionalism and willingness to help made the whole experience exceptionally easy and reassuring.

I was also around four hours south of Fresh Motors, so naturally I wondered how straightforward the delivery would be. I needn’t have worried! The car was delivered to me with a smile, and a special thank you to Jonathan, who was fantastic and made the delivery experience just as positive as everything that came before it.

I’d also like to give a huge thank you to Adam, Keiran and Jonathan for their professionalism, helpfulness and outstanding customer service throughout the whole process. They are a real credit to Fresh Motors.

Buying a car can sometimes be stressful, especially when you’re dealing with a dealership from a distance, but Fresh Motors made the entire process seamless, professional and genuinely enjoyable.

It’s rare these days to come across this level of customer service, and Fresh Motors absolutely deserve recognition for it.

Thank you to the whole team. I’m absolutely delighted with my car and the experience I received. I wouldn’t hesitate to recommend Fresh Motors to anyone looking for a car and, based on my experience, I would happily use them again.

First-class service from beginning to end. ⭐⭐⭐⭐⭐

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Had an excellent experience buying my…

Had an excellent experience buying my car from Fresh Motors.
Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern.
Dealt with Adam - via email and he then sent a video of car enabling us to then reserve. He was very responsive to my queries and replied quickly.
Decided to travel on train (170 miles away) to collect car, although they did offer to deliver.
On the handover day unfortunately Adam was on annual leave but he had passed everything over to his colleague Kieron who was again very helpful.
I wouldn’t hesitate to recommend Fresh Motors - and even though not local to me would buy from them again
Many thanks
Sharan

20. August 2026

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