Freightquote Bewertungen 1’386

The ease and intuitiveness of the site made for a smooth sailing transaction.

Fantastic customer support people make a company great. I talked with Dorothy over the phone - not a robot. She gave me clear and precise instructions on how to track a freight package that was showing issues on the C.H. Robinson Navisphere site. I followed her instructions to the T and ended up at another company's phone service and they used a robot. To my surprise the robot told me that the order was CANCELED. I don't have an account with the second company, so I couldn't navigate their phone service further to get proper assistance and so I called back C.H. Robinson. To my surprise Dorothy was the customer service representative a second time in a row and after I explained the situation, she immediately put me on hold and went to bat for me making the internal inquiries to the other company. About 10-15 minutes later Dorothy came back from being on hold and the problem was resolved. I have tracking on my LTL Freight shipment and am very happy with the service that was received. Very happy with FreightQuote right now and their people!

Very friendly for user

Easy step by step instructions and the website figures out what class.

Absolutely love FreightQuote.com! They make it super easy to ship! Thank you Freightquote.com!!

Wow! The process of booking LTL could not have been easier. Kudos to your web developer for making the process so easy;

the oportununity to pay on line is great for me!

was my first time using the service and customer service walked me through every step, and was very patient and helpful. greatly appreciate this.

Very easy to operate through the shipping process. Everything is saved from previous orders, very convenient.

Ease of transaction, with excellent Customer Service!

Online booking is good, shipments work and the prices are ok. That's good.

simple easy process, excellent tracking and very good customer support.

Dorothy was very nice and patient with me as she helped me with getting back online in my established account. I really appreciate that.

Simple and easy to ship using Freightquote.

Both the shipper and the consignee address were incorrect on the BOL and pallet label, even though I provided them correctly. I went round and round with the customer service person, and she finally got them corrected and sent me the correct docs. However, when I checked the website just now, it still shows the wrong person's name on the shipper info. That's not critical and I'm not going to ask for another correction, but I'm disappointed that even after such a degree of care was taken, it's still wrong. We've used FreightQuote on multiple occasions in the past and never had this much trouble.