U Switch suggested Foxglove as cheapest supplier for me. Tried to switch online. Wouldn't work. So tried to phone. Interesting. Kept on hold for half an hour and then gave up. Then came on here... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company has tried to take £163 from my bank today,I’ve never even heard of them,phoned my supplier to be told I had cancelled my direct debit with them how can firms like this get away with thin... Mehr ansehen
DONT TOUCH THEM WITH A BARGE POLE. Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by... Mehr ansehen
Unternehmen hat geantwortet
in December 2018 my Electric meter showed a usage of 10399 units, in 31 days? living in a semidetached 3 bed home and my average usage for Electricity being 350 units. I discussed this obvious f... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
One of the cheapest energy suppliers in the UK. Switch and Save today!
Kontaktinformationen
North Mills, LE3 5DL, Leicester, Vereinigtes Königreich
- 0800 103 2769
- hello@foxgloveenergy.co.uk
- www.foxgloveenergy.co.uk
1.2
Ungenügend
573 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
REWARDING
IT IS REALLY REWARDING SERVICES FROM FISCHER/FOXGLOVE.
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
My Electricity
I transferred my electricity over to Foxglove Energy, or Fischer Energy as it was known then, in 2017. I had four of their heaters installed and a new hot water system. The transfer and installation went smoothly. On the odd occasion I have experienced a problem it was sorted out immediately. My electricity bills are far cheaper than what they ever were before transferring. I would certainly recommend Foxglove Energy.
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Not a lot of consistency with monthly…
Not a lot of consistency with monthly payments despite using them for 2 years
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 3* review.
This would have been a direct debit review that we conduct on accounts every 3-6 months.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I switced from EDF to Fischer (now…
I switched from EDF to Fischer (now Foxglove) Energy, three years ago. I conduct my account on-line and have paid my bills via cheque, Debit-Card via telephone: and by bank transfer.
All the information regarding my account and usage, is easily and readily available from the "My Den" web-site.
Help is readily available via the company's friendly and knowledgeable advisors, over the telephone.
Best of al, I have experienced a thirty per-cent reduction in my energy costs, on the two-rate electricity supply.
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
No problems with Fischer energy
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Very Happy with service and prices 😊
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Poor service
Low estimates followed by a massive bill for arrears
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Dear Mrs. McGregor,
We do recommend that all our customers provide us with a meter reading every month to ensure that we are billing you to your accurate usage and to ensure that we are not underestimating your usage.
We do apologise for the inconvenience caused.
Kind Regards,
Team FOX
Very easy to do recommend foxgloveenergy
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I haven't had any serious problems so…
I haven't had any serious problems so overall I am pleased. I did have to remind them a couple of times when I was due a refund but that is all and it was sorted in the end. I was concerned when I read the poor reviews for this company and I was worried when folk started asking if the company was solvent or not but my experience has been good so far.
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
We are looking at new and innovative ways to ensure that the refund process is quick and easy for our customers!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Bad experience
I have had a ongoing battle with Foxglove energy for over 7 months since my father passed away, to get them to update their records! They made the experience extremely stressful at an already difficult time! Finally sorted now but no thanks to Foxglove!!
1. Oktober 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
We do apologise for the inconvenience caused at a stressful time.
We understand that your account has now been updated and have come to a resolution for the complaint.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Seems to be good
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
My experience
Good
Slight mistake at the start my fault but rectified as soon as I
discovered it service quite excellent thereafter.
Euan Dalton
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Excellent
Excellent compares favourable with most other suppliers although I do not know it’s Which rating
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Smart meters
They are ok
Compared to other suppliers of electrics but still waiting for smart meters so that’s why I’ve given them three stars.
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 3* review.
We are looking to roll out smart meters in March 2020. Once this has been rolled out, we will make all our customers aware.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
ITS GOOD TO BE ABLE TO SEND METER…
ITS GOOD TO BE ABLE TO SEND METER READINGS EVERY MONTH THAT WAY YOU KNOW WHERE YOU STAND.
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Really good quality prices and customer…
Really good quality prices and customer service. Regulary meter readings to ensure up to date bills too.
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
We had an issue with our bills
We had an issue with our bills. our electricity meter is an economy seven meter and had been installed in reverse, ie day and night were the wrong way round, consequently, we had months of escalating
bills. They seemed unable to resolve this problem until we involved the ombudsman.
We still have no smart meter which we are constantly requesting.
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 3* review.
We are looking to roll out smart meters in March 2020. Once this has been rolled out, we will make all our customers aware.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
No problems or issues.No issues
No problems or issues.
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
I used the online chat facility
I used the online chat facility. Painless and quick. Questions answered and problem solved.
Well done Farha
30. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear that Farha was of great assistance to you!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Up to date with promises
Up to date with promises. Keep up.
29. September 2019
Bewertung ohne vorherige Einladung
Antwort von Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.