Forest Whole Foods Bewertungen 

755
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Really love FWF products. Shipping is always fast. Particular favourites are the chopped almonds, walnuts and oregano. The most annoying thing is that there's always something I forget that I only rem... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great products and great company. My only gripes are the UX of the checkout could be better. I doubled orders, accidentally as I couldn’t remove or change quantities easily from my cart. Also, huge am... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My first purchase I was introduced to Forest Whole Foods by my sister this August, my first purchase experience couldn’t have been any better. I received the things ordered in good time. Met my expe... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The blueberries are tiny innit. The Italian currants with them baby berries ain't challenging much but it is evident that they are quality consumed alone and the flavour surfaces in classic cereal mix... Mehr ansehen

Unternehmensdetails

  1. Bio-Lebensmittelgeschäft

Vom Unternehmen geschrieben

Our mission is to make organic and natural whole food more accessible and affordable so all people can build themselves and their families with honest, healthy food. We want to make a natural life accessible so that more people are eating real food and cooking from scratch. Here at Forest Whole Foods we do our very best to keep our costs low and our quality high. This is so we can provide a service to people who want to feed themselves and their families with honest, healthy foods that don’t cost the earth. We know our customers care about organic food standards as much as we do so our products are sourced from suppliers who share our passion for quality foods. We jump through every hoop to make sure all our foods are packaged freshly and hygienically with codes that can be traced right back to the farm they were grown on. We source the highest quality products from the most ethical and quality oriented suppliers from around the world. Forest Whole Foods are Soil Association and SALSA certified. We have a 5 star food hygiene certificate from the FSA and we work closely with trading standards so you know exactly what you are getting when you shop with us. Our mission is to help people build themselves and the next generation with delicious meals that are made from scratch, with love. Feel free to browse our blog for ideas on how to use some of our foods in recipes we hope you will enjoy.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

755 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(755)

169 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Time to find a new supplier of bulk foods.

I have been buying products from this company for many years and I always thought the quality and flavour was pretty good in the past. This recent purchase of organic cacao powder smelt awful and tasted just as bad. It almost tastes like it has been mixed with malted barley powder and a cup of hot chocolate made from it tastes very similar to ovaltine.

Sadly I will not be buying from this company again as this 5kg bulk purchase of 'Cacao powder' cost me £90 and I feel like I have been scammed with a very low quality questionable substance. Even if it really is cacao powder, it tastes and smells awful and it is nowhere near the quality that this company have sold me in the past.

Edit -

This is the response they gave me

"Our Organic Cacao Powder is a high-quality product with a naturally rich, bitter cacao flavour and aroma. We have checked the batch supplied with your order, 090426EZ (best before 31 January 2029), and have not identified any concerns or received similar feedback from other customers."

So they have investigated themselves and found that nothing is wrong. Do you think they would actually tell customers if their own product is of bad quality? Do you think they would actually tell customers that other people found their product to be foul and rancid? They have obviously bought tonnes of bad cacao powder and need to off load it onto us so they don't lose money. The problem with that is we all lose money instead.

Do yourselves a favour and buy cacao powder from decent, honest online stores such as Buy Whole Foods Online or Nutricraft. The difference is night and day. Their cacao powders smell and taste beatifully chocolatey and of actual high quality. They have also rectified any problems that I have had in the past instantly without any hassle.

Stay away from Forest Whole Foods is my advice. They are not fit to be selling food and if you ever have any issues you are out of luck as they will do nothing to rectify the situation. The cacao they sell makes me feel ill every time I consume it.

Be warned.

13. August 2026
Bewertung ohne vorherige Einladung
Forest Whole Foods-Logo

Antwort von Forest Whole Foods

We’re sorry that you are unhappy with our organic natural cacao, particularly after buying from us for many years.

Our Organic Natural Cacao Powder is actually a very popular, long standing product. It is 100% organic natural cacao non alkalised, low in heavy metals with nothing added and is specifically sourced for its low cadmium levels and rich flavour.

We investigated the batch supplied, and found no indication of contamination or a quality issue. We can also reassure you that no malted barley has somehow found its way into the cacao!

Cacao is a natural agricultural product, so flavour, colour and aroma can vary between origins, harvests and batches. We completely accept that the characteristics of this particular batch aren't to your taste.

We take food safety, organic integrity and product quality extremely seriously and would always take appropriate action if an investigation identified a genuine problem with a product.

We’re sorry this particular cacao wasn't for you and hope that your many years of positive experiences with us aren't entirely overshadowed by one batch that wasn't to your taste.

Kind regards

FWF

Bewertet mit 5 von 5 Sternen

Excellent company

This company is great in many ways. The website is easy to use, they have a huge range of excellent products and anything ordered comes promptly and very well packaged.

3. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Tahini jars smashed and refund was…

Tahini jars smashed and refund was refused as it was a bulk order and I didn't notice the bottom jars had smashed until two months after delivery.

Disappointing as I have been a loyal customer.

Separately, the taste of the Tahini isn't awful, but the Pepperwood product from Amazon is much better.

30. Juli 2026
Bewertung ohne vorherige Einladung
Forest Whole Foods-Logo

Antwort von Forest Whole Foods

Thank you for your feedback. We're sorry to hear you discovered the damaged jars so long after delivery, and we understand your disappointment.

While we appreciate your loyalty, the damage was reported outside our 30-day claims period, which means we were unfortunately unable to investigate the issue with our courier or offer a refund.

We are sincerely sorry we couldn't provide the outcome you were hoping for and appreciate you taking the time to share your experience.

kind regards Forest Whole Foods

Bewertet mit 2 von 5 Sternen

I’ve been ordering from fwf for a…

I’ve been ordering from fwf for a couple of years now and for the second time I’ve ended up paying for one of their “mistakes” I received my recent order plus someone else’s inc delivery note and as an ethical honest person I messaged to let them know , 2 days later they responded and apologised then requested I package the items up and send them back , un be known to me at the time my husband had found the items and thinking they were ours! I messaged to inform and was told I could send back any unopened items, to be honest it would have been a major inconvenience to package up and take to be collected so I called the company and offered to buy them thinking they would be fair….. they knocked £2.54 off the original price, think I agreed out of shock. Like I said I’m honest but if I didn’t tell them they’d be non the wiser but instead they’ve profited from my honesty, really sad but won’t be using them again

28. Juli 2026
Bewertung ohne vorherige Einladung
Forest Whole Foods-Logo

Antwort von Forest Whole Foods

Thank you for taking the time to leave your feedback. We're genuinely sorry this situation left you feeling disappointed.
We really appreciated you letting us know about the packing error and sincerely apologised for the mistake. We provided a prepaid returns label with the option of either a home collection or a Post Office drop-off to make returning the items as convenient as possible. We happily offered a discount as a gesture of good will when you chose to keep the items. We're sorry you were still left feeling disappointed, as we always aim to resolve situations as fairly as possible.
We truly do thank you for your feedback and thank you for supporting FWF.

Bewertet mit 2 von 5 Sternen

Sadly not impressed.

I made an order based on a product not readily available in the U.K. and thus when I was notified it was in stock I build up an order the same day around it to a cost that would enable free delivery. I was very disappointed to be advised once the other peripheral items had been dispatched that the item I made the order for was not in stock after all and I would be refunded for the cost of just that. I was never given the option of cancelling my order completely. The refund did not appear till I had to chase the company for it 2 weeks later. On the whole I will not be using this company again and will source the product from Germany instead where I can be assured at least it will be in stock.

6. Juli 2026
Bewertung ohne vorherige Einladung
Forest Whole Foods-Logo

Antwort von Forest Whole Foods

Thank you for taking the time to leave your feedback. We're sorry to hear your experience didn't meet your expectations.

While stock discrepancies can occasionally occur, we understand how disappointing this would have been, particularly as the item was the reason for your order. Refunds are processed as quickly as possible from our side, and depending on your original payment provider can some times take longer for the funds to show in your account and we are sorry for the inconvenience that this may have caused. We appreciate your feedback and will share your comments with the relevant team as we continue to improve our service. Thank you for giving us the opportunity to assist you, and we wish you all the best with your future purchases. Kind regards FWF

Bewertet mit 5 von 5 Sternen

Great products and service

Great to find a no nonsense company selling top quality organic wholefoods for a reasonable price. My first order was processed and dispatched promptly and all arrived well packaged. I will certainly be recommending Forest Wholefoods and will use it again.

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Mixed views on quality depending on what you order

I liked the quality of Almonds, Pistachios, and Mejdool dates. Brazil nut and pecan nuts were passable. Wasnt quite happy with the Cashews - I dont think they are worth the premium and found them to be comparable to supermarkets quality.

20. Juli 2026
Bewertung ohne vorherige Einladung
Forest Whole Foods-Logo

Antwort von Forest Whole Foods

Thank you for your honest feedback. We're delighted you enjoyed our almonds, pistachios, and Medjool dates. We appreciate your comments on the cashews and are sorry they didn't meet your expectations. Customer feedback like yours helps us continue to improve and we are grateful for your time. Kind regards FWF

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