Fish4Dogs Bewertungen 107

Ordered two bags of puppy food and paid express delivery for them to be delivered today when my existing bag was due to run out. Package has been delivered to wrong address. Customer services was unable to locate where my package has been delivered to. Had to re-order for delivery tomorrow. This means I do not have enough food to feed my puppy. Local pet shops do not stock this brand and I’d have to drive 17 miles for the correct brand, which is a further expense, or risk upsetting my puppy’s stomach with another brand. This is the first and last time I will be dealing with Fish4Dogs. Very unsatisfactory customer experience.

Have fed our Golden fish4dogs products since birth. Theirs are the only snacks she doesn’t turn her nose up at eventually. Fast delivery and good customer service.

I have been buying fish4cats wet food for about 3 years. Sushi's palette changed for a little while and she was preferring chicken and duck. I have to say that previously the food was excellent quality, mostly meat.

Recently however, I believe since the company became part of pedigree, the fish4cats food is runny. I was so surprised at the step change in quality. It's mainly water with a bit of meat floating around in it. I bought a few of the different types to see if the first couple were an anomaly but sadly they're all the same. I won't be buying anymore unfortunately.

Such a shame when you had a fantastic high quality product that my cat absolutely loved for it to go downhill so far and so quickly.

I am so surprised to read some of these reviews. If the delivery service is not up to par you can buy Fish4Dogs in Pets@Home. And it’s cheaper because it does not charge the delivery cost.
I have a Border Collie whose sensitivities have got worse over time, he was diagnosed as Coeliac as a puppy and is now 10 years old. Fish4Dogs has been a life saver for both him and myself.
I can only thank Fish4Dogs and Pets@Home.
Lesley.

When we got our pup the breeder had her on a cheap kibble and was also suffering with Giardia, having gone through the medication we wanted to give her a better quality food, a few recommendations suggested we tried Fish4Dogs and within a week her tummy troubles had pretty much gone. That was 8 months ago and she has gone from quite a poorly puppy to a very healthy 35kg cuddle bug with a glossy coat. She has the fish jerky as a treat and even the vet has commented on how white her teeth are. We also supplement with fresh fruit and veg during the week as she loves her fruit but overall Fish4Dogs is highly recommended if your pup has a sensitive tummy.

I was shocked to read the last few poor reviews- our experience has been amazing- Sarah at customer services gave us excellent advice regarding our boy not eating, following a digestive upset.
She talked through options, recommended kibble and mousse and sent samples of different flavours.
She could not have been more helpful.
Our order arrived within 24 hours by DPD delivery.
We are so happy that our dog loves the recommended mix of food and is eating again, leaving his dish clean!
Please don’t be put off by the bad reviews- we highly recommend the fish4dogs food, the service and fast delivery by DPD.

I had ordered some fish morsels but the local postman managed to get muddled with the delivery. I spoke to Fish4Dogs and they very kindly resolved the delivery issue, swiftly and very helpfully. The customer service was excellent and my dog loves the treats! They are good for her skin too.

Our two whippets who are generally not too particular about what they eat have steadfastly refused to eat this. This is to the extent that both of them have lost weight and we have had to switch them to an alternative as a matter of urgency- whippets can’t afford to lose much. They are wolfing down the new stuff. Expensive as the fish4 dogs was I’m putting the rest of it in the bin!

I have been loyal customer for years, I went to make use of the 15% Black Friday discount, only to find that they had increased prices by over 15% and then stated that they had a 15% off discount. It's dishonest and frankly scams customers.

Ordered at start of August. Product still hasn't turned up.... I've contacted the company multiple times and no-one ever responds. At this point I just want my money back.

Positive first experience for puppy treats plus was surprised by the very generous 'puppy pack' which was a foc bonus so will definitely be ordering again.
Thanks from Michael and Buster

I buy kibble, wet food and treats froj Fish4Dogs, my dog is allergic to chicken and other proteins can cause tear staining. He has no issues with Fish4Dogs and really enjoys the food and treats. I have always fo0udn dleivery prompt.

I am so disappointed with this brand being unable to keep customer details safe from Cyber Criminals. Fish4dogs has emailed me today to confirm that my email, name and my encrypted password has been compromised.

Not good enough for the brand of this size, it is their outmost responsibility to keep my data safe, but they have failed to do so.

Avoid.

I can’t actually explain how good the customer service is here. I spoke to Lucy and she was SO lovely. She was so incredibly friendly and kept referring to my ‘lovely boy’ dog, honestly so cute. 10/10 recommend and give Lucy a raise!!

I have been a customer for several years. My dogs love their products, yes it probably costs a little more, but my dogs are worth it. Their customer service is excellent - had a recent issue with DPD, who deliver for them. Fish 4 Dogs customer service kept me informed all the way, provided various options to help me. I will continue to buy from them and can highly recommend them and their products.

I really love their food and have used it for approximately 8+ years. Am also part of their breeders club. However I can no longer justify the price, my dogs have really gone off the taste and only like one of the flavours (of course the most expensive). I recommend them to everyone. I do a mix of fish for dogs and raw/home cooked veg etc. And my girls have always been very healthy. I have 2 English bulldogs who are 11 which is considerably old for bulldogs and I thank fish for dogs for that.

I'm sad to be leaving but I wanted to leave a review I am so happy with you and the service over the years. Thanks so much.

My 4 month French bulldog loved it!!!

French bulldog are quite popular about how bad they when we talk about food for them, but after try a few brands Fish4dogs is the one la my frenchie loves, they also do Mousse, these are marvellous, every time when I open a new bag my puppy goes crazy about the smell!! She definitely loved everything.

Many thanks Fish4dogs!!!

Not the first time I have used and wont be the last!
The last order had a minor problem so called up to report. Kirsty answered the call, listened and dealt with the problem straight away, no running off to check it by a manager just dealt with it! Fantastic service, nothing is a problem and even had a little gift with the replacement. Well done all of you for supplying a fabulous service, fast too!

After 12 loyal years my 12 year old very active and healthy Vizsla, who has been fed exclusively on Fish4Dogs his entire life (all 3 flavours) started refusing his food. Mixing it with flavour enhancers didn’t help - he just wouldn’t touch it - and he was losing weight fast. We assumed that perhaps he was ill as despite being a very fit and active dog, he is 12 now. He is however very fit and healthy (and hungry). I looked at the recipe and the fish content is nothing like what it was when we first started buying this food all those years ago. Plus the texture and smell is different too. I don’t know if we’ve been sent out of date food / a bad batch or the recipe has changed again but we needed to act fast and find a food my dog would eat. A sample from a competitor was wolfed down with no hesitation and as we didn’t have the luxury of a slow introduction to a new food over a couple of weeks (he refused to eat the Fish4Dogs food if it was mixed with anything at all), we had to make an immediate switch to a competitor brand as he was losing weight fast. We nervously watched for his reaction but stomach (and poos) are 100% fine and he is a happy dog again. He is back on a food that contains over 50% fish (like Fish4Dogs used to years ago). I am very disappointed that after 12 loyal years, Fish4Dogs suggested it was just the one flavour my dog had gone off when, if they looked at our order history, they would see that we have used all the flavours. They did not seem interested in considering whether it was a bad batch we had been sent last, or that there might be a quality control issue. We would never normally consider switching a 12 year old dog’s food so suddenly, after being fed on the same food his entire life. He is wolfing down the competitor brand with nothing added to it. Fish4Dogs please consider that you might have a quality control / recipe issue as a hungry dog doesn’t just suddenly refuse to eat the food he has eaten his entire life.

Brilliant company!!!! Website easy to navigate and super fast delivery!!!
Our dog has digestive problems and we’ve tried various low fat diets with varying success but the fish4dogs kibble and treats have been perfect for her.