I got a fraudulent transaction and was very stressed out . Sophia Freedman helped me close and open accounts, got me back online . She was so patient and very helpful.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amanda Urias went out of her way to help and provide some of the most complete help and information regarding my finances. New to all of the ins and outs of the choices was daunting, she is amazing-an... Mehr ansehen
Unternehmen hat geantwortet
Amanda is the best. She's kind, knowledgeable and goes out of her way to help. She just makes suggestions, then you make up your own mind of the path forward, no pressure. She brought up things I h... Mehr ansehen
The representative reached out to me by phone to make an appointment, and this is something I had been meaning to do. When I met with Dallas Carter, he helped me with a strategy for a CD that was matu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Bundeskreditunion
- Autofinanzierung und -kreditunternehmen
- Kreditgenossenschaft
- Finanzinstitut
- Finanzplaner
- Hypothekengeber
Über First Tech - Santa Rosa Community
Vom Unternehmen geschrieben
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Kontaktinformationen
2500 Mendocino Avenue, 95403, Santa Rosa, CA, Vereinigte Staaten
- +1 855-855-8805
4.9
Hervorragend
124 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amanda
Amanda was on time, friendly and very helpful in reviewing all our accounts at First Tech.
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
That’s what we love to hear!
That the agent is on top of things and reminds me that my CD is mature and to assist with my compromised credit card
when I walk into the building, I'm always greeted with a pleasant greeting and is always willing to assist even if I have a dumb question. So, far I have not had a bad experience...
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
That’s what we love to hear!
Saul was very responsive to my requests…
Saul was very responsive to my requests and questions. He has an extremely positive and helpful approach. He also followed up afterwords to ensure everything was resolved with one of my system challenges.
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for being a part of the First Tech community, John!
Sophia is outstanding… great customer…
Sophia is outstanding… great customer service. Demonstrates strong technicals skills. Offers suggestions to improve the performance of my accounts
22. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
We love hearing about your great experiences with our team!
First Tech Federal Credit Union
I called First Tech Federal Credit Union to confirm why a couple checks I deposited had not posted to my account. I was a bit stressed and Saul was calm and friendly voice on the phone giving the best customer service I could ask for! Thank you Saul!
20. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
We’re always here to help. 🙌
Credit card fraud
Mayra was very helpful in answering questions about the fraud activity and helping me with my concerns with the contact informing me on the fraudulent activity.
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
That’s what we love to hear!
Sophia is amazing!!!
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
We’ll be sure to pass this along! Sophia will be thrilled to hear your kind words.
Excellent customer service experience
Excellent customer service experience. Mayra could be best described as professional , knowledgeable and pleasant, it was a pleasure doing business with her.
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for the fantastic review, Michael! We love to hear you had a great experience and that Mayra made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Easy to book an appointment
It was very easy to book an appointment and Amanda called me to confirm and was able to solve my problem very quickly.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for the fantastic review, GreggC! We love to hear you had a great experience and that Amanda made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great service and customer interaction.
Great service and customer interaction.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for the fantastic review, Susan! We love to hear you had a great experience and that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Friendly, Knowledgeable, Helpfull
Friendly, knowledgeable staff. Very helpful with understanding what I needed done and getting it done.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for the fantastic review, KC! We love to hear you had a great experience and are happy that we made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Every time I go inside there very…
Every time I go inside there very helpful to me
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thank you for your fantastic review, Josephine! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amanda was so helpful
Amanda was just very knowledgeable, friendly and helpful and found ways for me to get a better return on my money and investments, as well as planning for the future. She also came up with a debt plan for my daughter in another appointment that week, which was a huge help to her. We were both so pleased with what she did for us.
23. März 2025
Bewertung ohne vorherige Einladung
Antwort von First Tech - Santa Rosa Community
Thanks for the fantastic review, Paul! We love to hear you had a great experience and that Amanda made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Leilani is always upbeat
Leilani is always upbeat, listens and identifies changes that would be beneficial. She understands if I do not accept her recommendations.
14. Juli 2024
Antwort von First Tech - Santa Rosa Community
Hi First Tech member, thank you for your positive review of Leilani! We're glad to hear she is providing valuable insights and understanding your needs. We appreciate your feedback and look forward to continuing to serve you.
Antwort von First Tech - Santa Rosa Community
Hi Faith! Thank you so much for your kind words. We're delighted to hear that you had a positive experience with our service. If you have any further feedback or questions, feel free to reach out. We're always here to help!
Best banking experience ever for my 20…
Best banking experience ever for my 20 years of banking! You have earned my trust and loyalty 100%. Thank you!
22. Dezember 2022
Antwort von First Tech - Santa Rosa Community
Thanks so much for the kind words, Hulder. We look forward to serving you again soon!
I have been banking with First Tech in…
I have been banking with First Tech in Santa Rosa for many years (even before it became FirstTech).
The people are always courteous and know me by name.
They have helped me invest my money to earn a higher interest, and their advice has always been excellent on all matters on which I asked for help.
19. Mai 2022
Antwort von First Tech - Santa Rosa Community
I’m happy to hear we could help you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.